Garage Door Repair Reviews in Jacksonville (Page 309)

My experience with Precision was excellent from beginning to end. The customer service representative was pleasant. She sent me a email confirmation with my appointment details,the name and picture of my technician. Chad came out he was very professional and informed me step by step knowledge of what I needed to have done. He gave me several options to choose from. His service was fast and excellent quality. I will definitely recommend this company to others and return whenever my garage needs repairing. Thank you

- Tramaine Stanberry

Technician was knowledgeable. He rapidly determined the problem and fixed it immediately. I have used Precision before for a spring problem and had confidence in the skill set, the customer service, and satisfaction with the repair. I do like the certified technicians, uniforms, and the fully insured technicians for service of my garage door.

- cynthia leaphart

Garage door spring broke trapping the car in the garage. Precision sent someone out within about 2 hours of calling on a Sunday. Shaun did a full analysis of the garage door in case the spring breakage was due to an addition problem. He was very helpful explaining the state of the door (it's old) and options for repair and packages available for our situation. Had the door fixed within an hour (even repaired a dodgy sensor). Also explained how to lubricate and test the door before he left. Would definitely recommend to others.

- Lee Jamieson

excellent service! technicians were professional and courteous. I am very pleased with the service and product you delivered. I will recommend your company to family and friends.

- Steven Quindoza

MR. FRANK CAME TO ARE HOME TO FIX THE SPRINGES THAT BROKE, AND ROLLERS AND DID A VERY GOOD JOB, HE WAS FRIENDLY AND SHOWED ALOT OF RESPECT FOR US AND MY HOME, I WOULD TELL ALOT OF PEOPLE HOW GOOD THIS COMPANY IS AND HOW THEY MAKE SURE THE RIGHT MAN DOES HIS JOB THE WAY IT SHOULD BE. JUST LOOKING IN THE YELLOW PAGES AND SAW YOUR AD AND SOMETHING JUST SAID THIS IS THE COMPANY TO CALL. AND I WATCH AS HE SPOKE AND HE NEVER TRIED TO GIVE ME SOMETHING I DIDN'T NEED, AND THAT MEANS ALOT TO SOMEONE WHO LIVES ALONE. THANK YOU FOR YOUR SERVICE AND THANK YOU SO MUCH FOR MR. FRANK,

- Jennifer Edwards

Great, awesome service from Precision. The tech (Tim) is on time and even offered earlier time than was scheduled, great! Bought lifetime limited warranty for fixing broken spring and more. I will definitely be back with Precision if needs risen in the future.

- Felix Soleh

I called at 8 AM and was setup with a 12 PM appointment on the same day (prompt service)to have new rollers installed and a general tune up. I don't usually give 'shoutouts" but technician HAROLD WILLIAMS did an awesome job servicing my noisy garage door. He advised me without hesitation that the bottom seal that was recently installed by another company wasn't the best it could be. I decided to have the repair done (correctly) per his observation and it was an immediate improvement. It was refreshing to deal with an honest and professional company.

- Diane Baxter

Originally saw an advertisement on the side of a work van, and when looking through the Money Pages came across an ad for same day repair and a couple of coupons. I called for an appointment, a technician was on site within hours, and a replacement garage door opener was installed. I would recommend Precision based on excellent customer service, speed, and quality of product.

- Janet Prushansky

Justin was very helpful, friendly and courteous. He was very personable as well and took care to explain to me what he was doing to service our door. He even noticed 2 loose bolts that we had not noticed before. We appreciate his thoroughness and thoughtfulness! Keep up the good work!

- NANCY POMRENKE

I was very pleased with the service I received. Frank came out as planned, tested my garage door opener and explained everything to me. I decided to replace my eight year-old opener. He was able to install it on the spot, having all the new parts on the truck. He took all the old equipment away. Frank explained the operation of the new opener, and remotes and we are very pleased overall. I would recommend Precision to anyone who needs garage door service.

- Elizabeth Sweet

Chad was a polite well mannered young man who did a great job. Your company should be proud to have such a young man of his character representing your name in the Jacksonville area.

- Terry White

Great service... professional... couteous and thorough. This is a fantastic company run by a skilled and caring management team which is reflected in my service guy Frank. I enjoyed his explanations and knowledge of the industry and fast completion of the job. Trust me these guys are the best!

- Art Costa

Service was timely and thorough. Technician answered all of my questions.

- Mathew Hill

Very professional. Called in advance and arrived on time. Work was done in a very efficient manner. I would use them again.

- Jerome & Shirley Reed

Highly recommend! Excellent service. Tim was on time (even called to say he was on the way). Quickly found issues and gave options to fix. Tim took time to explain everything. Great service!

- Jennifer Norwood

This was exceptional service. He went above and beyond for me. I would recommend this company highly. Efficient,on time and very professional. A breath of fresh air from a Company for a change instead of the usual customer- no- service.

- Colleen Baker

From the first call to the installation, our experience with Precision was top notch. Harold arrived promptly to give us a quote on a new double garage door installation, and was very knowledgeable, answering my husband's many questions. Sean on the phone was helpful in answering some questions about wind speed and pressure, something we were unfamiliar with as new Florida coastal residents. Dan arrived right on time to install the door and was efficient and exceptionally neat. We would not hesitate to call Precision again, and recommend them very highly.

- Karen Losee

Tim was very nice and gave good suggestions and also did a great job

- Nitin Chandaria

Outstanding service and very quick,professional tech.

- George Negron

Service was exceptional (5+++ stars). Prompt response and quality of services stands out. Technician Chad explained every step to me in a cordial and respectful manner. His service was outstanding. I would highly recommend the company and Technician Chad to anyone who needs prompt, quality garage door service.

- Robert Bridges

Very pleased with service. Technician explained everything and was very pleasant.

- Kay Grogan

I think that I have received excellent service. Thank you

- Svjetlana Pejic

Obviously a company that cares about its customers. First class service in every category. Special thanks to Harold and Dan, both personally and professionally.

- Elinor Lowry

Very satisfied with the work. Was a little more expensive than I had planned but the quality job made up for it. The technician stayed until almost 11:00 pm to finish which was very impressive. I would highly recommend this company.

- Jerry Scarborough

excellent tech and service hope new door is as good as proposed

- John Sullivan

I received excellent response time for the service requested. My tech was very knowledgeable and explained very thoroughly about my needed repairs. I would be happy to recommend your company.

- Zella Rouse

I appreciated the fact that your advertising was so informative and highlighted the services you provide. Also that you were given a high rating by Angie's List. Giving a short bio for each of your Techs definitely rated a 5! Frank was professional and explained everything he was about to do and gave me options as to materials being used to replace the garage door springs. I would give all of the above a 5!

- Annette Price

I am very impressed with your company. I had a problem that needed prompt attention and your tech. was on time as scheduled. He was professional and went to work promptly. He cleaned up the work area. I will certainly recommend you to everyone needing garage door service.

- Dan Harless

when the tech got here everything worked he did a check and could not find anything wrong. i came home just now and it would not open. i did the release and opened the door now it works fine it apears there is a short somewhere

- Charles Schramm

Thank you for the feedback. I believe that the problem has been addressed. Unfortunately, when there is a short it can be a little tricky to find. When we are there and everything is working properly, the only thing we can do is double check all the connections and wiring. Please let us know if you have any future issues. We will be glad to service them!

Harold provided outstanding service. He was professional and personable. He explained the repairs he made and provided information on how to maintain the door. B. Turner

- Britt Turner