Read what people are saying
about Precision Garage Door
Precision Garage Door of Jacksonvillehas received 7129 reviews, averaging 4.96 Stars:
St. Augustine, FL
Jacksonville, FL
Your tech, Alan, called in advance, just like I had requested he do as he was heading to our house. He stated that he was running 'early', and actually asked if it was okay to arrive prior to his scheduled appointment time. (You are sitting down reading this, right?!?) Once he arrived and surveyed the problem (broken spring), he called me back with two estimates; one with a cheaper alternative in cost. I'm the one who chose the higher priced spring, not Alan, with the longer warranty. Within the hour, he and his helper were done, door tested, and verified everything was in good working order. All of the broken materials had been removed, and the area had been swept. These type repairs are never budgeted for, nor are they cheap by any means, but when you receive the options up front, and the service provided by your company every step of the way, it makes spending this amount of money on a garage door repair that much more palatable. Thanks for providing myself and my wife today a truly pleasurable Customer Service experience!
- Steve Eakin
Orange Park, FL
Your technician, Ryan, was very knowledgeable and courteous. He offered and explained a full range of repair options with a very professional, common sense approach. Without a doubt, I will recommend your service and call on you guys again in the future.
- Jerry Milton
St Johns, FL
This is the second time I've used Precision Door Service. Very professional and responsive. Called on Tuesday and Jeff came out on Wednesday to check an opener that wasn't working. The old unit couldn't be fixed (an apparent power surge from a lightening storm) so Jeff installed a new opener with sensors, keypad, wall switch and remotes. The new opener is much more quiet than the old. I'm very pleased and would highly recommend Precision.
- Carol David
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St. Augustine, FL
I was very impressed with your representative who came to my j hp home. Very satisfied.
- Larry Napper
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Jacksonville, FL
I chose Precision because I used them years ago (possibly 2005). Can't remember what they did, but never had a problem afterwards. Found that old paperwork, got the name, Precision, and knew who that's who I wanted to call. Ryan Smith was totally awesome. Good, hard worker and totally polite, which you don't always find. Thank you all for having a great company! Adina Ford
- Adina Ford
Product:
St. Augustine, FL
Great company and service technical folks. Would recommend to all who have garage door problems to call precision immediatly.
- Ed Wagner
Jacksonville, FL
Service was prompt and courteous. Noisy garage door is now quiet. New springs and other critical parts give us peace of mind with a lifetime warranty.
- Jimmy Alexander
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Callahan, FL
Very pleased with service and repairman.
- Jimmy Schramm
Jacksonville, FL
Technician showed up on time and very professional. He suggested some things as future needs but did not try to oversale me on anything. Was here about 2 hours replacing all rubber seals. Replaced rollers on one of my doors and lubricated both doors. Highly impressed with this company as he reached out to another technician that he needed more supplies very quickly. I would definitely call them out again. This service exceeded my expectations as now we have quietly closing doors. Gives Angie’s List or military discount.
- Mark Oliver
Product:
Jacksonville, FL
Always use these people. Great service and great service people. Highly recommend them
- Dottie Metz-Kudashick
Product:
Jacksonville, FL
I selected your company based on the information given in the advertisement in Mint magazine. I was impressed by the short amount of time it took to schedule an appointment. The technician called and gave me the time he would be here. Upon his arrival, he checked out everything and explained what needed to be done and the cost.When the job was completed,he double check to make sure was everything was working. I was very pleased with the work.The technician was polite, courteous and knowledgeable.
- Queen Wilson
Product:
St. Augustine, FL
Very professionally installed. Totally satisfied with all aspects of installing a new opener , rail and springs.
- Bill Bodenweber
Product:
St. Augustine, FL
If you want courteous quality service done on time and expertly performed, Precision Garage is the company to do business with.
- Sandy Widrich
Jacksonville, FL
One of our garage door sensors was malfunctioning and given that Precision had helped us out last year with a problem, we had no hesitation in calling them. Michael came out and fixed the problem quickly. He also offered some sound advice about the motors on our three garage doors but with out pressuring us to do anything. Just good sound advice. There is zero doubt that we will use Precision again. They are prompt, efficient, friendly, professional and their prices are fair.
- Jo Longobardi
Product:
Orange Park, FL
Excellent Service, The Technician, Ryan arrived better then on time and was both professional and polite. Great Job!! My Thanks to all concerned. Terry W
- Terry Wells
Macclenny, FL
Dear Mr. Sheppard, With pleasure I will tell you my take on todays service on my garage door. The young man (Gilbert) came out around 11am today. He went right to work--after sizing up the problem. He answered any and all questions we had, all the while--working. He never skipped a beat--he was in control of just what to do next, including answering all our questions (mine and my daughters). After explaining just what had gone wrong with my door, we decided to just add new "springs" for today. He took just a few minutes and the job was done and all was well. He further explained about my garage door opener and said it probably needed replaced--but that it could last a while longer. He was not pushy, and did not try to push something on me that could possibly wait. I explained that my son would put a new door opener in and that he in fact used to do this for another well known company. He finished and left me with a door which opened and closed properly. If I had a company like yours, I would be very glad to have "Gilbert" work for me and represent my company, I would welcome an employee like him in any kind of company. I am a retired "First level manager for Bellsouth"--I know a little about quality. Sincerely, Ruth G. Powell Ps I must admit that I just looked in the Yellow pages of my phone book and I called the first company I found. The young lady was reassuring and this is how we got this far. You have some good folks working for you!
- Ruth Powell
Product:
Jacksonville Beach, FL
I called as a new customer and was given an appointment the same day. Gilbert called to say he was ahead of schedule and we agreed to an expediated time. He arrived and replaced broken cable. We had a discussion about the possibility of replacing a 30 y/o motor. He had one in his vehicle and it was replaced in one hour. My garage door gear is more than 30 years old and this was not a problem. I will definitely call Precision for my next issue.
- Judith Northup
St. Augustine, FL
My technician Jeff was really great, he was able to detect the problem right away and get it fixed. My garage door no longer makes that grinding noise. I thought the door itself was going to fall off.
- Rita Osburn
Product:
Jacksonville, FL
Your technician, Austin, arrived on time, inspected the door operating mechanism, and performed the repair in a quick, professional manner. Austin explain his operation and stated check and reviewed the total cost to my satisfaction prior to performing the work. Very satisfied with the service rendered and would recommend your service in the future.
- ROBERT SHORT
Product:
Jacksonville, FL
5-star. In your advertising I liked the Saturday at no extra cost. Also it detailed what was included in the nylon roller install. I liked both Gilbert Brown and Wes. I thought they were straight forward and honest. They last company we used the technician used profanity and complained about his job. Also the person on the phone was vague about the cost for services. I did not trust the technician or the company. I will use Precision again if needed.
- Terry
Product:
Fleming Island, FL
I've used Precision Garage Door in the past. Great service and good techs. Service is prompt and complete. They are my "go to" when I need service because I feel I can depend on them.
- JIM PARSONS
Jacksonville, FL
Michael Gavanditti came and quickly saw what was causing our problem. He installed new springs which solved the issue. Michael called to see if we wanted him to come early, which we were happy about. He was professional, knowledgeable and polite. Should we need additional assistance, we would request Micheal. Because of people like Michael we will call Pecision for any garage door issues.
- Terry Martling
Jacksonville, FL
5 the best
- Charles James
Jacksonville, FL
Fantastic sevice and pricing. Repair tech was very knowledgable and friendly.
- Tim Grzeskowiak
Ponte Vedra Beach, FL
Frank was the guy you sent to get our garage door working. It apparently had been zapped by lightning. He was pleasant, efficient and communicated the problem and solution very well. Employees like him are hard to find (or keep).
- William Slattery
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Jacksonville, FL
Very prompt and professional service. Service fee is reasonable. Ryan is a very pleasant and courteous person... excellent technician.
- KELLY PULSIFER
Jacksonville, FL
Have used before Good Service by nice people
- Edward Knupley
Fleming Island, FL
Called before he came and showed up when he was supposed to. Installer had all necessary equipment to make repairs and completed the job in a timely manner. Great company. I recommend anybody having issues to use this company. thanks allan
- Raymond Dzikowski
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Jacksonville, FL
This was an excellent service experience. From the initial phone call to completion of repairs,the team was exceptional to work with. The technician was courteous, knowledgeable of the services and very efficient in completing the repairs. We have referred this company to our neighbor and will always speak highly of Precision Garage Door. Thank you for the professional approach and positive service experience.
- Thomas McGunigale
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Your installation crew did a 5 star job ? They were here on time and compleared the job efficiently. I’d recommend your company .
- John Dunbar