Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 8115 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
Bad experience with the first tech that came out to fix our garage door his name is Mike Danforth needs to get better people skills he left without checking his work which left an inch gap on the outside door was not flush when it was closed very poor job sloppy very unprofessional after my wife and I paying a $800 bill. We were very upset , We Called precision garage door repair because of all the reviews I saw four or five stars very disappointed when Mike Danforth left our house ! We contacted your office and they scheduled Jeremiah Phillips to come out to our residence , he was very courteous fixed all the issue and had me come and look at the work he did inside and out of the garage to be sure we were completely satisfied, did an excellent job in Fixin the issues with the garage door I would definitely recommend Jeremiah Philips to anyone in need of door repair very polite knowledgeable tech he fixed all issues with the door in a matter of approximately 20 minutes you guys should definitely hang on to this technician is good with customers and he knows his job thanks Jeremiah job well done .
- Thomas & Carmen Meeham
Thank you for your feedback. I apologize that we didn't start out so great but I am glad we were able to send Jeremiah out and get you taken care of. I will be bringing this up to the original technician to ensure our customer service and workmanship is where it is supposed to be. Thank you again for your feedback. Without honest reviews like this we would not be where we are today.
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St Johns, FL
Super professional, extremely fast repairs!!! Would recommend to everyone!!
- Melanie Higbee
Orange Park, FL
The tech was very knowledgeable and explained everything. He went above and beyond to give us the best service ever. I would highly recommend
- Helena Robinson
Jacksonville, FL
Frank is an outstanding repairman! Thoughtful, polite, and quotes the problem, and repair bill estimate before beginning the job. I understand the cause for and fix for the problem. He was also on time - always appreciated.
- Bill and Donna Beittel
Middleburg, FL
It was pricey but the techs were professional and knew the job, they came on time and were done within 80 minutes. I would recommend them. Thank you
- Zahida Hussain
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Technicians: Tim Van Vuren
Fleming Island, FL
Allan called to let us know he was on the way. When he got here, he asked what problems we were having. He knew what was wrong (back-up battery) and fixed it right it away. We got the same great service that we always get from Precision.
- Dave Johnson
St Johns, FL
Excellent service tks
- Florontino Chaparro
Ponte Vedra Beach, FL
From start to finish, on the phone with scheduling, Nate Lewis calling for the appointment time that worked for me, fast and efficient service, and very professional.
- Elizabeth Scolapio
Orange Park, FL
Our technician was very professional and clearly knowledgeable about the problem. He provided solution options outlining all costs and time estimates. They did a great job in repairing our garage door.
- Apryl Redwood
Ponte Vedra Beach, FL
Entire experience was smooth. From booking the appointment to having the work done on garage door. Wes, the technician was actually early and fully explained his process. He did a great job in a sort time. Will definitely call Precision for any future repairs, etc.
- Don Robertson
St. Augustine, FL
My scheduled time was between 10-2. I was called by Wes as he was early. He arrived at 9. Wes was very polite and answered all my questions. I would definitely have Wes, and or Precision come again if service was to be needed.
- Janet Schroeder
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Jacksonville, FL
Precision was on time, actually ahead of time. Technician was very friendly and did an excellent job including a few extras. I would definitely recommend them.
- Tom Saunders
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Jacksonville, FL
2:00pm - Garage Door Opener self-destructs 2:20pm - Call Precision & set same-day appt for 4pm 2:45pm - Alerted that technician can now be arrive at 3:15 3:15pm - On-Time arrival, assessment & commence new opener installation 4:10pm - New door opener installed & shaking hands (err, bumping fists) BODA BOOM, BODA BING....Great job by Nate & Josh(?) !!!!
- Clayton Conley
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Technicians: Nate Lewis
Jacksonville, FL
From meeting the salesman to having having garage door completely redone, this has been a excellent service! The salesman was dressed very well, answered all of my questions and showed me all of the options I could choose from. The day of installation, the technician called me and was actually able to install my entire garage door and system sooner. The technicians cleaned up during and after and discussed everything that was done, the warranties I have and helped me set up the code on my garage door. 10 out of 10, I highly recommend this company! Thank you to everyone at Precision Garage Door!!
- Sarah Lytle
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Jacksonville, FL
I'm very pleased with my new garage door opener, has everything and more, Nate did an exceptional job getting everything hooked up and instructing me on things to know. He did it in the time he said he would and left everything neat and in order. Very excited to have a new up to date opener with the ability to monitor if and when away. Very satisfied customer
- Robin Patterson
Jacksonville, FL
Great service! Tim was outstanding
- Clorisa Johnson
Ponte Vedra Beach, FL
WOW !! GREAT SERVICE half hour response !BROKEN SPRING and two other minor issues ! The Technician Jeremiha Philip did a wonderful job in less than 40 minutes ! Personable, knowledgeable and quick. Really was impressed with the terrific service !! Thank you Jeriemiha
- Stephen Banks
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Middleburg, FL
I have used Precision Garage before to install new rollers and a tune up. This time I had a new power unit and belt drive installation. The service has always been great. The men are very knowledgeable and helpful. Just a great experience. I highly recommend this company.
- Dana Hayworth
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Technicians: Dalton Merritt
Jacksonville, FL
Prompt, courteous, informed, and efficient service.
- C W Hawthorne
Macclenny, FL
As before, I am very pleased with the service and the techs who arrived at the appointed time, They took care of the issue in a timely manner, We totally recommend Precision for all your Garage Door Needs.
- Joseph Beavers
Jacksonville, FL
Service was excellent will recommend them Technicians was very nice courteous and helpful.
- Adrienne Williams
Ponte Vedra Beach, FL
We have used Precision on a number of occasions. The service has always been excellent and the prices are fair. The technicians are knowledgeable, professional and efficient.
- William Stephens
Orange Park, FL
The Gentlemen did a great job on tuning up my garage door and putting a new rubber seal on the bottom of the door and new rollers.. He also helped with the outside keypad to work. Great Job
- James Murphy
Ponte Vedra Beach, FL
Same day service was important to me, as the company that originally installed my garage door could not come out until 5 days after my call. This was an emergency situation, as I could not operate my door for fear it would fall.
- Mary Johnston
St. Augustine, FL
I have used your company since 2004 Your company is exceptional, professional and your work is the best. We will continue to use you. Thank you for your exceptional job! Jeannie and Al Banner
- JEANNIE BANNER
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Ponte Vedra Beach, FL
Techs were very nice and clearly explained the problem. I was given clear options and the chosen option was done quickly and at a great price. This is my new garage door huy.
- Neil Versteeg
Mandarin, FL
Always courteous and prompt. The warranty can't be beat!
- Constance Rhoden
Jacksonville, FL
The whole team is wonderful. Helped me find my invoice and warranty info from 9 yrs ago. The technician was on time, explained everything very clearly and replaced the broken springs and ensured that everything was working properly. I would highly recommend this company to install and fix garage doors.
- Himanshu Mehta
Orange Park, FL
I chose Precision because I’ve seen the service vehicles around town and I’m so glad I went with them. Excellent customer service when setting up my appointment & the technician was super nice and informative. He was running ahead of schedule & called me to let me know that he could arrive early if it was convenient for me. Extremely pleased with the service and definitely with the price. Can’t wait to use them again on my next property
- Matthew Jeffries
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Everything was completed in a very professional way and timely.
- Herald Johnson