Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 8147 reviews, averaging 4.95 Stars:
Jacksonville Beach, FL
Jacksonville, FL
Great service!!!! Love my new garage door & opener. Thanks
- Florence Herndon
Product:
Yulee, FL
Chris was not only on time, but called to say he was running ahead of schedule. He was very friendly and explained the process and fees involved in repairing the springs. He worked quickly and had the job done in under 30 minutes. I am EXTREMELY pleased with the work he completed and would recommend him and the company to anyone with a need. My sister had the same service completed and paid over $500. My bill was only $356. Along with completing the spring replacement, Chris also took the time to lubricate all the hinges on the door and inspect for any other problems. Thank you Chris!! A+
- Lana Singer
Middleburg, FL
Without a doubt Frank was like a well oiled machine, he not only knew what he was doing, it did it efficiently. Having to replace both springs originally, he advised that all 3 bearings should also be replaced, he gave me the consequences of not doing the repairs, but let the decesion be mine if I wanted him to proceed. Having full confidence his abilities and knowledge, I authorized teh needed additional repairs. Other then a quiet and fully functioning garage door, you would not have even known Frank had been here, the garage was cleaner then when he arrived. I have yur company's name and would never hesitate to call on you again. Job well done!
- Francis Bourrie
Product:
Middleburg, FL
We had a broken spring on a Friday night, so I called early Saturday. By 1:30 there was a repairman at my house. He was very professional and explained the problem and our options. We never felt pressured and he wasn't trying to sell us things we didn't need. I am very impressed with how the door functions now and feel reassured with the warranty. I would definitely recommend this company.
- Ryan Vaughan
Jacksonville, FL
I was completely satisfied with the salesman and installation of my new garage door - The salesman was on time which I was amazed at - he was even a little early - He was polite, thorough and answered all of my questions completely - The door was installed the next day on time and I just love it
- Marion Labhart
Orange Park, FL
I like the professionalism of your company - excellent website - quick response - knowledgeable technician - reasonable priced. It was so nice(and a great safety strategy) to see a photo of the person that would be coming to provide the service which is the main reason I choose your company over your competitors.
- Anita Martin
Product:
Jacksonville, FL
Appointment time was sooner than expected and installer was on time and even called to let us know he was on his way. Gave us a quote before starting the job and completed the work in a very professional manner. Frank even reprogrammed our cars with the new garage door opener. Would definitely use Precision again.
- Bill Dumire
Product:
Green Cove Springs, FL
Quick response, took less than an hour to get my garage door up an working! Chris was great! Will recommend your services to my neighbors!!! thank you
- Michael Falchi
Jacksonville, FL
Very friendly, professional, and courteous. Frank showed up within 30 minutes to make a minor adjustment on a new opener installed just that morning
- Raphael Saliba
Jacksonville, FL
Chris provided excellent service. He arrived early and was friendly and professional. I had to make a follow up call to Chris for a minor adjustment. He was very helpful but was now working out of my area. He sent Frank and he showed up in less than 30 minutes and made the adjustment. Frank's service was also outstanding in every way. I have already recommended Precision to one of my neighbors. THANKS!
- Raphael Saliba
Product:
Jacksonville, FL
Garage door broke Christmas night and I was scheduled to go out of town on the 12/26. Called Precision 24 hours number; repair was scheduled and door replaced the next day. Great service and techs.
- Bill Devine
Product:
Jacksonville, FL
Chris did a great job installing a new garage opener and springs @ my mother-in-laws house. Called @ 8:00AM installed before 2:00PM - Great job in a timely manner!
- John Gwynes
Product:
Ponte Vedra Beach, FL
One spring broke. Replaced both springs, bearings cable & drum and all the rollers. $690 total. Seems like The $49.95 service call fee should be waived when you have the work done. Sean did a great installation job, explained step by step the pros and cons of replacing each part. Also came same day and stayed to 10 pm to fix the door.
- Harold Atkinson
Product:
Jacksonville, FL
Excellent service
- Kevin Mccullagh
Jacksonville, FL
OMG!!!! All I can say is that Frank is the BEST!!!! He showed up on time and he explained to me what I needed replaced and what the cost would be. Once we established all that info he got right to the repairing of the 2 door springs that had broken and it only took him like 10 minutes or so. He explained how long the springs typically last and it was indeed right around the time for ours to be replaced. He also checked the wires to make sure they were in tack. I for one knew nothing about garage doors except of how to open and close them with a REMOTE I might add! LOL!! Overall Frank did an AWESOME PROFESSIONAL JOB!! Thank You Frank!! YOU ROCK!!!! If I could give you 10 stars I would.
- Shalina Carter
Product:
Middleburg, FL
Great customer service!
- Leeanna Trail
Jacksonville, FL
Chris was very professional even though I didn't get the door fixed he was very detailed in explaining what the problem was and whatnot would cost if and when I decide to get it fixed
- Deborah Nicholls
Jacksonville, FL
I am extremely pleased with Precision Overhead Garage Door. By coincidence, our old garage door opener broke while our bathroom contractor was working in the house. He recommended Precision, and I took that referral based on my excellent experience with that contractor alone. I had not heard of Precision prior to this referral, but my experience with them earned them FIVE STARS; I would recommend them to anyone. The assigned technician was very professional. Mr. Shawn Smith arrived for the appointment exactly on time. He was very methodical in figuring out what had happened, and used a checklist to go over the condition of the equipment with me. After explaining the most likely cause of the failure, he made an appointment for the next day to replace the springs, balance the door and install a new garage door opener. Once again, he was exactly on time. His work was outstanding and especially clean, using existing holes and wiring as much as possible. It looks like an original install rather than a repair/replacement. In addition to being highly professional, Mr. Smith was also very pleasant to deal with. I especially appreciated the upfront explanation of the costs for the services and equipment. There were no surprises when it came time to pay the bill. Precision demonstrated great technical expertise and high standards of customer service; I will not hesitate to call on them again.
- Mary Perreault
Product:
Jacksonville, FL
I would highly recommend Precision for any garage door service needs - prompt, courteous, knowledgeable and honest. Great business model.
- Mary Proctor
Macclenny, FL
The tech was very pleasant and helpful. Took care of all my needs.
- Gary DENNISON
Orange Park, FL
Your service tech was very knowledgable and curtious
- Michael Mcrae
Orange Park, FL
Frank was very personable, informative, knowledgable,and efficient . Started with springs, but replaced opener and rollers. System was 22years old . My wife thought something was wrong when she couldn't hear the system. We should be set for life!
- John Dunlap
Product:
Jacksonville, FL
Efficient, courteous, knowledgeable, .......good job!
- Helen Werking
Product:
Jacksonville, FL
Same day service. Technician was on time and courteous. Technician explained problem and solution including costs prior to repair. Repair only took 30 minutes.
- Sharon Jackson
Product:
Ponte Vedra Beach, FL
Fast service. LiftMaster chain drive that came with th house lasted 16 years. Hope the belt drive design lasts just as long.
- Efstathios Markantonatos
Jacksonville, FL
The repair took less than10 minutes he was fast and professional. It is the second time he has done repairs for us and I couldn't be more pleased with is service. Thank-you for sending the best.
- Deirdre Johnson
Orange Park, FL
Impressed with website and organization. Prompt, courteous, and informative. Was afraid of being "ripped off" when I had to find a company to repair my garage door. I would not hesitate to use Precision Door again or recommend to a friend. Frank was our service tech. John D. CDR, USN, RET
- John Dunlap
Jacksonville, FL
Sean Smith is an expert in his field and a man of integrity. I felt that he had the customer's (my) best interests in mind at all times. I really appreciate his work, and I would like him to do all my garage-door service in the future.
- Vito Bankovics
Thank you for your feedback. I appreciate your business and look forward to serving your future needs.
Ponte Vedra Beach, FL
I called Precision after my old wood garage door (in a newly purchased home) collapsed - wheels flew out of the track and it was about to fall on my car - it would not go up or down. The only reason I called Precision was because there was a sticker from them on the garage door. Well.... Let me tell you. It was the best experience! They came right out, freed my car and secured the garage by lowering the door. They ordered a new door and opener and had it installed in 3 days. The guys that came to the house where personable and professional. They even cleaned up my garage after installation. And programmed my opener to sync with my car (something that might have taken me hours). I would highly recommend them for garage door repair or installation.
- Sharon Whipple
Product:
Excellent experience. Same day service, courteous and knowledgeable technician. Thank you.
- Debbie Tennison