Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 8346 reviews, averaging 4.95 Stars:
Orange Park, FL
St Johns, FL
I saw your add in MINT Magazine after speaking with several other door companies that were not overly helpful on the phone and did not leave me with the impression that they wanted the work. Tim came to the house and gave me the estimate. Tim was very patient, friendly and helpful; he gave me lots of details and information. Dan and Mike installed my door today; It is BEAUTIFUL! Like Tim, both men were extremely knowledgeable and helpful with my questions and answers. I would Highly recommend your company and service to others. Many companies claim to provide customer service BUT your company is one of the few that backs it up and delivers what you promise. THANK YOU AGAIN FOR THE BEAUTIFUL DOOR AND SERVICE. K. C. Lang
- K.c. Lang
Jacksonville, FL
On Sunday morning, when the arm pulled away from the garage door, the door dropped and made a loud bang, i thought that it was over. The first thing that I done was, I looked at what was broke then i got my Mint Magazine and started to look for help. Precision Door Service said they offer 24/7 service, I thought to myself, mmmm, 24/7 on a Sunday, probably an up-charge of some sort, so i gave them a call to see, and guess what.? There was no up charge, just aservice call and parts is all that I paid, and yes, they were there in an hour making the necessary repairs, then Chad checked the entire door for smooth operation and any other issues, he was great.!!! and Chad even honored my military service. Thank you sir. I will recommend Precision Door to all, they are a great company. I would like to thank you all for the great & quick service. On a Sunday morning, that was awesome.
- Jon Heller
St Johns, FL
Prompt, efficient and very informative. Service was quick and everything in working order. Excellent customer service, will work with again.
- Trisha Fleisher
Product:
St. Augustine, FL
Our tennants were very pleased with the technician and quiet results.
- Loretta Trafton
Product:
Jacksonville, FL
Overhead Door who had serviced my door before did not respond to my emergency call on Saturday. We received a mailed flyer from you two days earlier. You know the rest. Harold was just great. He knows his stuff and called me three times to.update arrival time
- Scott Trundle
Product:
Jacksonville, FL
I've been very pleased with the installation and annual service of my garage door opener. Several people have commented on how quiet my garage door is when opening. The annual service fee is most reasonable. It's the best garage door company I've used.
- Eunice Priester
Product:
Jacksonville, FL
Bill did great!! Understood our needs and offered an appropriate solution. Very thorough. Explain the warranty with me as well.
- Sidney Roper
Product:
St Johns, FL
Jason, I would rate your company a 5. Your service is unbeleivable. We called in the morning and your company responded to our house that afternoon. Couldn't ask for more than that. Thanks again.
- Kathy Abbott
Jacksonville, FL
In response to our service call, Mr. Devin Malle inspected the problem associated with our garage door opener and explained to us patiently about why it happened and how to remedy the situation. We are deeply impressed that he took care of our concern in a courteous manner and expedited the repair meticulously. We are grateful for the additional help sent from the company to help him complete the job in a timely fashion.
- Li-wen Ko
Product:
Jacksonville, FL
5 Stars Very pleased with service and very nice technician
- Edward Knupley
Jacksonville, FL
Excellent customer service. My technician was Harold who showed up right on time. All I needed was new rollers and he was in and out in about 45 minutes. Price was as quoted with no hidden fees. I will use them in the future for any garage door needs.
- Ron Rutherford
Product:
Fleming Island, FL
Very satisfied with service technician.
- Gail Ringo
Product:
Jacksonville, FL
Elected not to use Precision as I felt bait-n-switched and then price gouged! Your tech quoted me nearly $550 for a garage door opener you can purchase anywhere for a $150. He then quoted another $300 plus for installation for a grand total of roughly $850!! Most garage door companies have a standard cost for installation of an opener/tune up and most of them are around $100. I got everything fixed for $250 which is what this job should have cost. I think your tech saw my home and neighborhood and thought I could afford to pay more.
- Shawn Zinszer
Mr. Zinszer, I apologize for the experience that you are describing. When we came to your home over a month ago, we left you with an estimate for replacing your opener. The prices that you are stating do not match the estimate that we provided to you. The installation and all cost for the completion of the job are included in the estimate that was provided to you as you. We have been in business for many years and serve over 10,000 customers locally per year, and I can assure you that our pricing is consistent and competitive to the local market. Our pricing is set based upon the current material and labor cost and has nothing to do with the neighborhood or home that you live in. Please feel free to contact me if you would like to discuss further. Thank you.
St Johns, FL
Great work, very happy.
- Patrick Hennessy
Jacksonville, FL
We were extremely pleased with the excellent communications and service by our technicians. They were very time-conscious and helpful.
- Viriginia Fish
Product:
Jacksonville, FL
Brett was on time, polite and very good at explaining what needed to be done and about the inspection on the door! Very pleased and I will recommend this company in the future!! Easy process... Thank you!
- Megan Jent
Product:
St. Augustine, FL
Harold was very professional, prompt and honest. The job took less than an hour to do. I would recommend Precision to others.
- Sherry Patchan
Product:
Ponte Vedra Beach, FL
Great service and extremely quick response time. I called for an issue with my remote controls and there was a service tech at my house within 2 hours. I highly recommend Precision Door Service.
- Bill Fehling
Green Cove Springs, FL
My garage door fell to the floor New year's eve. I called Presision the next after noon and a representative came out directly. He was very knowledgeable and offered me an extremely competitive bid. They came out the next day and replaced the door, motor and all realings. They did a supper job. I love the new door! Thanks to all the people involved.
- Jeff Hubrich
Jacksonville, FL
The main reason I chose Precision was the detailed website and high number of positive reviews. I was quickly able to determine that Precision was likely to have what I needed and that they had a location convenient to my home. I called to ask for a few details about the product I wanted (a wireless keypad) and received the info I needed from a friendly person. The appointment was made quickly and at my convenience. The technician, Brett, phoned to let me know he was running a few minutes late (not long) and then arrived at the adjusted time without further delay. He was courteous, had a great sense of humor, and knew what he was doing. He performed a free inspection to be sure our door and opener were in good order and gave us some pointers to keep everything working smoothly. Once he installed the keypad, he showed us how to use and to program it. I will definitely call Precision again when the garage door needs repairs. Many thanks for the great service!
- Gayle Staton
Product:
St. Augustine, FL
Precision Garage Door was outstanding! We experienced a malfunctioning garage door late on Saturday morning. After finding Precision on the internet, we were pleased to learn that a technician would be at our home at 2 p.m. on the same day. Chad Renfro showed up on time, he was professional - and took the time to explain exactly what he was doing. He gave us an estimate on the spot then performed the work as promised. Precision Garage Door is a model for how every business should operate. Five Star!
- Jay Radzavicz
Atlantic Beach, FL
I was pleased with your service quality from the initial telephone contact through the service performed by Chad today. The email confirmations were much appreciated.
- Becky Carraher
Jacksonville, FL
Good quality and great service!
- Nadine Mizerany
Fleming Island, FL
The service technician arrived in a timely manner. He assesed the problem. Need to replace the plastic cover where the 2 60 watt light bulbs are. The garage door opener is a Genie Excellerator. He indicated that the plastic cover over the light bulbs are not carried by Precision. He was unable to help me. The technician was pleasant and knowledgable I would call Precisian again if I needed service on the garage door or opener.
- John Vye
Jacksonville, FL
The service performance was great. On a scale to 1-5 I would rate the visit a 5. I was confident that the sevice representative could identify any problem along with a workable solution.
- Loela Hollaway
Jacksonville, FL
Fantastic same day service. I was hesitant to have the more expensive springs installed but I am very glad I did. The garage door is much quieter. Thank you again Precision.
- Henry Gare
Orange Park, FL
Great service . On time and very professional! Would highly recommend. 5 stars
- May Farhat
Product:
Orange Park, FL
Technician was awesome, clean-cut, polite and extremely knowledgeable. Fast, extremely efficient company. Had all the parts necessary on hand. They showed up on time over a holiday weekend. The only thing that would hold me back from giving them 5 stars was cost. They are on the pricier side but do a good job. I'll use them again!
- Jeff Dougherty
Neptune Beach, FL
Tim does an excellent job. Always on time!
- Jerry Portnoy
Tech got there on time. Knew his job. Very professional. Quick quality work. Reasonable price
- Herb Wright