Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7944 reviews, averaging 4.95 Stars:
Fleming Island, FL
Product:
Jacksonville, FL
Elected not to use Precision as I felt bait-n-switched and then price gouged! Your tech quoted me nearly $550 for a garage door opener you can purchase anywhere for a $150. He then quoted another $300 plus for installation for a grand total of roughly $850!! Most garage door companies have a standard cost for installation of an opener/tune up and most of them are around $100. I got everything fixed for $250 which is what this job should have cost. I think your tech saw my home and neighborhood and thought I could afford to pay more.
- Shawn Zinszer
Mr. Zinszer, I apologize for the experience that you are describing. When we came to your home over a month ago, we left you with an estimate for replacing your opener. The prices that you are stating do not match the estimate that we provided to you. The installation and all cost for the completion of the job are included in the estimate that was provided to you as you. We have been in business for many years and serve over 10,000 customers locally per year, and I can assure you that our pricing is consistent and competitive to the local market. Our pricing is set based upon the current material and labor cost and has nothing to do with the neighborhood or home that you live in. Please feel free to contact me if you would like to discuss further. Thank you.
St Johns, FL
Great work, very happy.
- Patrick Hennessy
Jacksonville, FL
We were extremely pleased with the excellent communications and service by our technicians. They were very time-conscious and helpful.
- Viriginia Fish
Product:
Jacksonville, FL
Brett was on time, polite and very good at explaining what needed to be done and about the inspection on the door! Very pleased and I will recommend this company in the future!! Easy process... Thank you!
- Megan Jent
Product:
St. Augustine, FL
Harold was very professional, prompt and honest. The job took less than an hour to do. I would recommend Precision to others.
- Sherry Patchan
Product:
Ponte Vedra Beach, FL
Great service and extremely quick response time. I called for an issue with my remote controls and there was a service tech at my house within 2 hours. I highly recommend Precision Door Service.
- Bill Fehling
Green Cove Springs, FL
My garage door fell to the floor New year's eve. I called Presision the next after noon and a representative came out directly. He was very knowledgeable and offered me an extremely competitive bid. They came out the next day and replaced the door, motor and all realings. They did a supper job. I love the new door! Thanks to all the people involved.
- Jeff Hubrich
Jacksonville, FL
The main reason I chose Precision was the detailed website and high number of positive reviews. I was quickly able to determine that Precision was likely to have what I needed and that they had a location convenient to my home. I called to ask for a few details about the product I wanted (a wireless keypad) and received the info I needed from a friendly person. The appointment was made quickly and at my convenience. The technician, Brett, phoned to let me know he was running a few minutes late (not long) and then arrived at the adjusted time without further delay. He was courteous, had a great sense of humor, and knew what he was doing. He performed a free inspection to be sure our door and opener were in good order and gave us some pointers to keep everything working smoothly. Once he installed the keypad, he showed us how to use and to program it. I will definitely call Precision again when the garage door needs repairs. Many thanks for the great service!
- Gayle Staton
Product:
St. Augustine, FL
Precision Garage Door was outstanding! We experienced a malfunctioning garage door late on Saturday morning. After finding Precision on the internet, we were pleased to learn that a technician would be at our home at 2 p.m. on the same day. Chad Renfro showed up on time, he was professional - and took the time to explain exactly what he was doing. He gave us an estimate on the spot then performed the work as promised. Precision Garage Door is a model for how every business should operate. Five Star!
- Jay Radzavicz
Atlantic Beach, FL
I was pleased with your service quality from the initial telephone contact through the service performed by Chad today. The email confirmations were much appreciated.
- Becky Carraher
Jacksonville, FL
Good quality and great service!
- Nadine Mizerany
Fleming Island, FL
The service technician arrived in a timely manner. He assesed the problem. Need to replace the plastic cover where the 2 60 watt light bulbs are. The garage door opener is a Genie Excellerator. He indicated that the plastic cover over the light bulbs are not carried by Precision. He was unable to help me. The technician was pleasant and knowledgable I would call Precisian again if I needed service on the garage door or opener.
- John Vye
Jacksonville, FL
The service performance was great. On a scale to 1-5 I would rate the visit a 5. I was confident that the sevice representative could identify any problem along with a workable solution.
- Loela Hollaway
Jacksonville, FL
Fantastic same day service. I was hesitant to have the more expensive springs installed but I am very glad I did. The garage door is much quieter. Thank you again Precision.
- Henry Gare
Orange Park, FL
Great service . On time and very professional! Would highly recommend. 5 stars
- May Farhat
Product:
Orange Park, FL
Technician was awesome, clean-cut, polite and extremely knowledgeable. Fast, extremely efficient company. Had all the parts necessary on hand. They showed up on time over a holiday weekend. The only thing that would hold me back from giving them 5 stars was cost. They are on the pricier side but do a good job. I'll use them again!
- Jeff Dougherty
Neptune Beach, FL
Tim does an excellent job. Always on time!
- Jerry Portnoy
Ponte Vedra Beach, FL
Had a recent garage door problem that was quickly repaired by Frank, one of your technicians. He recognized the problem immediately and the repair was quick & accurate. We're completely satisfied with your company and the service technicians that you employ. Thank you for a job well done. We highly recommend your company.
- Rich Maritato
Jacksonville, FL
Chad was extremely thorough in testing the problems we were having with our garage door opener. When the issue could not be resolved, he was able to quickly install a replacement system, and explain its functions.
- John Skoglund
Product:
Jacksonville, FL
Fast, courteous and effective. Also nice that there is no extra charge for Saturday service.
- Steven Hall
Product:
Atlantic Beach, FL
Thanks for working with us. We had to reschedule just before our appt. And the staff was very understanding and helpful in getting a convenient new time. Oh, and no charge for the repair is pretty good as well!
- Steven Lindorff
Atlantic Beach, FL
Thanks for working with us. We had to reschedule just before our appt. And the staff was very understanding and helpful in getting a convenient new time. Oh, and no charge for the repair is pretty good as well!
- Steven Lindorff
Callahan, FL
The technician arrived on time and quickly diagnosed the problem and explained exactly what he was going to do and roughly how much it would cost. He also lubricated the door rollers and gave me advice on how to properly maintain the door. I was extremely pleased with the service and will definitely call Precision for any future needs...
- cliff capriola
Product:
Fleming Island, FL
4 stars
- Anne Allison
Product:
Jacksonville, FL
First, I will admit I was skeptical on their 2 hour guarantee but to my surprise that is exactly what I got!! Sean was prompt, courteous, and extremely knowledgeable. He didn't even think I was crazy when I said the door was possessed because it would close and then reopen on its own free will and screamed like a banshee. He laughed when it closed and reopened and said "Oh, this is an easy fix!". To my surprise it was just a screw loose (nope not in me but on the door). And he heard it screaming as it opened and closed so he knew the demon possessing it would need to be completely eradicated! Sean explained that the demon was actually the rollers and they were just old and cheap. He said it was an easy fix too and it was! Sean was able to fix the door and make me happy because it is quiet as a mouse now and he was able to eradicate that demon. AWESOME Service!! 5 STAR all the way
- Cathy
Product:
Ponte Vedra Beach, FL
YOUR GARAGE DOOR REPAIR WAS FAST, REASONABLE, AND PROFESSIONAL. THANK YOU FOR YOUR SERVICE. Dr "Bugs" Bower
- Bower
Fleming Island, FL
I purchased a new garage door with opener and battery backup from your company, the door product is good quality, But the installer told me I would have to caulk the outside vinyl trim and exposed nails, My wife and I were very disappointed with this as the salesman never told me that this was not a complete finished job, After spending almost $2000.00. Having been in business myself for 40 years and working with customers I would think $3 dollars of caulk would have been included. Bill Rucker in Fleming Island
- Bill Rucker
Product:
St. Augustine, FL
I was surprised to be able to get my garage door spring replacement scheduled the same day I called. The technician Bill S. gave me a courtesy call when he was on the way and arrived within the time given. I could tell he was very experienced in his trade and completed the work efficiently and quickly. I have full confidence in his workmanship and would not hesitate to recommend Precision Overhead Door to anyone. My door operates so much more smoothly and quietly now and I am glad I called Precision. They definitely deserve the super star rating they get on Angie's list!
- Melanie Wallace
Product:
Jacksonville, FL
Absolutely the best !!!!!!!! Frank was my technician,so patient and kind. He taught me about emergency rope how to pull it down,etc. I t was user(me) problem.He reset my code. GREAT ATTITUDE.We don't see enough kindness in this world today.
- Mary Willis
Very satisfied with service technician.
- Gail Ringo