Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7639 reviews, averaging 4.95 Stars:
St. Augustine, FL
Product:
Jacksonville, FL
The technician was professional. He explained all work in an articulate manner. He was fast, and our garage door works great! I highly recommend this company. I will be using them again! Thank you for providing great service as it is rare these days
- Laura Wilhelm
Product:
Fleming Island, FL
Service technician was clear and precise with explanation of service needed. Very professional with knowledge of all parts. Nice to do business with someone who knows what they are doing. Highly recommend this company.
- David Diaz
Fleming Island, FL
Outstanding Customer Service! I have been in the service business for 37 years and I have a found appreciation when I see a company excel, because many do not. Your company and your employees did excel at each opportunity. Friendly reservation, received the call 45 minutes before scheduled time and was concerned I was in a time crunch. I believe the scheduler must have read that from our conversation, excellent! Frank was timely, professional, and efficient, i was very pleased with the entire experience. Thank you
- Fred Trice
Product:
St. Augustine, FL
I called for service on a Saturday and was pleasantly surprised to learn that I could get service within a couple of hours and was told there was no extra charge for weekend service. The service person called before coming and arrived on time. I knew the spring was broken, but he ran a check on the entire assembly, located a problem with the bearing plates and gave me a quote for the entire job. He was efficient, knowledgeable, courteous, and even waived the service call fee because he had to leave for a short time to replace one of his missing tools. I will definitely use this company again if I need any service in the future. My garage door door now works better than ever!
- Peggy Steinberg
Product:
Jacksonville, FL
wonderful service tech Brandon. nice guy and knew his stuff. would request him if we needed service again.
- Marie Reitzes
Product:
Middleburg, FL
We were extremely happy with the technician that came to our home. He was polite and worked hard to get our problem resolved quickly. Will be using Precision again if the need arises. Thank you so much for being so quick and nice about our problem.
- Ronold Coleman
Product:
Jacksonville, FL
Called for an appointment and tech-Cody, came in 24 hrs. He was very professional, informative and serviced my door.
- Linda Gullakson
Ponte Vedra Beach, FL
He was prompt and did a wonderful job.
- Elizabeth Hudgins
St Johns, FL
Efficient, fast. Courteous, good price.
- Jack Eller
Product:
Jacksonville, FL
Technician was courteous and friendly. Work was done in a prompt manner and thorough.
- Jim Davis
Product:
Jacksonville, FL
Prompt, professional. Provided repair options. Had parts on hand.
- Al Owczarek
St Johns, FL
the service could not be better. The scheduled appointment was met and I was called to advise the tech was on the way. A service call had been arranged within 1 hour on a Saturday morning. Repairs were done correctly. The garage was left clean. Richard took time to explain all that was being done and when finished everything was cleaned and left as it had been. Richard explained the operation of the new opener. I highly recommend Precision Door.
- Alan Weiss
Product:
St. Augustine, FL
The service technicians were outstanding. Customer service dept. is th most responsive and professional I have ever experienced in 50 years.
- Tom Costello
Product:
Orange Park, FL
Problem ended up being sun-related. Was asked to take movies/pictures and get back with Precision Door. I'm in the process of doing that right now.
- Kathie Ingram
Jacksonville, FL
CAME OUT AND ADVISED WHAT THE PROBLEM WAS QUICKLY.
- Jean Innamorato
Jacksonville, FL
I called for repair of a broken spring after 11:30am on a Saturday. Richard Murray was at my location by 1:30pm and was finished with the repair before 3pm. Very professional in all respects. I recommend these folks. Thank you.
- John Eurom
Product:
Jacksonville, FL
Puntual and professional.
- Ernest Rozier
Product:
St. Augustine, FL
Timely service response. Richard Murray did an excellent job replacing the broken springs. It was a pleasure talking with him.
- Craig Parker
Ponte Vedra Beach, FL
Excellent service! The technician called to notify me he was on his way and was on time, was very courteous and professional, quickly diagnosed a 'frequency' problem that caused intermittent opening failures, applied a fix and thoroughly tested his solution to my satisfaction.
- Jeff Ganson
St Johns, FL
Garage tension spring broke Sunday, so I checked DIY web sites for install instructions & costs. Home Depot & Loews parts were $150+ so then submitted 4 requests @NE.FL.BBB to A+ rated companies to provide parts & installation. Monday received 2 estimates & call from Michelle at Precision that Frank could fix it bewteen Noon & 2pm for less than $250, including parts, tax, tools, travel & 1year warranty. I decided the add'l $100 was worth it, to avoid the Do-Over/Safety risks, cost of special tools & my time as a novice which would have taken me at least twice as long to do, assuming I wouldn't need ER & medical help. Frank called to confirm appointment & showed up early by 11:30am Monday. Frank was done by 1:30 pm, but could have been done in an hour, if not for his patience with my many questions & poor AT&T network connection at my home. Please pass on my gratitude to Frank & Michelle for their pleasant & proffesional performances. I had a great experience with Precision & highly recommend their team. I am very happy with my decision because the Springs installed were much heavier duty than the 160 pound retail springs online, so should last much longer on my 300+ pound aluminum door & tensioned by an experienced proffesional. Thanks Again & Kind Regards, Dave Bewley
- Dave Bewley
Product:
Jacksonville, FL
The representative as awsome and got us taken care of right away!
- Rebecca Smith
Product:
Jacksonville, FL
Frank Cassidy was the repairman. He was prompt and efficient, and the price was reasonable for the time to get here and about an hour to work.
- James Zaenglein
Jacksonville, FL
I am 100% happy with the service and with my garage door. I would like to say that I appreciate the effort I am assuming management makes to hire polite employees based on my face to face interactions and phone call interactions. The overall positive appearance and attitude of your employees is wonderful. So professional !!!!
- Linda Greene
Product:
St. Augustine, FL
Precision was a pleasure to work with. They actually showed up when they said they were going to. A rarity in the St Augustine area. The salesperson was professional as well as the installer. A very nice company to work with.
- Jenn Safranek
Fleming Island, FL
Michael is one of the most professional and friendly people you could ask to arrive at your home for garage door service. Michael replaced two springs and worn bearings and now the doors operate as if they were new. Extremely knowledgeable and explained each step as he performed the magic on my garage doors. Thanks Michael, I will recommend you and your services to our friends.
- Dewy Lolley
Jacksonville, FL
Friendly staff outstanding work.
- Bill Germanson
Product:
Jacksonville, FL
Out-standing!!! Garage door wouldn't open (torsion spring snapped). Looked on Angie's List & called 9:00 pm Wed night. A real person answered! Scheduled service between 10:00 - noon next day. Crew called @ 9:45 to say arriving 30 minutes; and they did! Replaced broken/ worn parts. Tuned up the door & opener, and were done by 11:30.
- Steven Begley
Middleburg, FL
Billy & James arrived a little early, they listened to the problem and within a very short time had determined the problem, a broken spring on the door. Billy gave me the options and once decided they got right to work. They had everything they needed and in less than an hour the job was done. I would highly recommended Precision Door Service to anyone and these two workers.
- Jim Scofield
Product:
Jacksonville, FL
I was very satisfied with the service that precision Door provided, the technician was very efficient and very informative. He explained to me all of the work that he did on my door and how everything worked. He made sure that the door was working properly before he left. I would highly recommend Precision Door to all of my friends and family. Thank you very much for being so helpful.
- Deborah Gay
Prompt polite Professional Service I would highly recommend this company to anyone needing garage door replacement or repair.
- Jason Alexander