Riley Holloway-Heim has received 155 reviews, averaging 4.99 Stars!

About Riley

Hi, my name is Riley. I am very detail-oriented and customer satisfaction is my top priority. In my spare time I enjoy fishing, playing Nintendo and spending time with my wife and Shetland Sheepdog.
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Reviews for Riley Holloway-Heim

Brenda Kearley

Google 1 2 3 4 5

Quick to respond and exceptional service

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Marsha McDaniel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley was an awesome technician as well as an awesome representative for your company. He explained the issues involved with the garage door and made appropriate repairs. I would highly recommend him and therefore your company to anyone needing garage door repair.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Greg Devore

Google 1 2 3 4 5

Riley was great, came right on time and went above and beyond with the replacement of my springs which broke. Left with my garage door working way better than it ever has since owning the home the last 4 years. Would highly recommend him!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

1024 Inverness Drive

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Reilly was excellent! He diagnosed the issue quickly and resolved it. I could not be happier! That is why we use Precision

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Shay Schafeitel

Google 1 2 3 4 5

Precision Garage Door Service provided excellent service from start to finish, which is rare these days. Our garage door mysteriously came crashing down on our windshield as my husband was backing into the garage (thank goodness he was ok and so was our car), but our garage was stuck open overnight. First thing Monday morning I got online and searched for garage door repair and found PGDS and booked an appointment for 2 hours later. The Tech was Riley who provided excellent communication and walked us through what went wrong and what needed to be fixed. He was very precise and did great work. We just bought our home a few months ago and have been renovating it and this was the first service provider that we didn’t have to clean up after. I would give 10 stars if it were available. Thank you for providing such great service!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Therese G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called after 6pm on Tuesday and had my garage door fixed on Wednesday. Fast reliable service. Riley was our technician he explained everything very well and didn't push anything on us. He was very polite, honest and respectful of our property. He paid attention to detail and made sure everything was in working order. We had new springs and a new garage door opener installed.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Springs

Richard Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your company installed our garage door so we wanted you to repair the problem. We appreciated the very fast response. Your service man was very courteous and professional and diagnosed the problem right away. A lizard had gotten into the garage opener and shorted the control panel and itself out. Many thanks to him for a quick repair. Richard Powell

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

Ken Gustavson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick and easy to book an appointment. I had two broken springs that did not allow my door to open. The work was done in about an hour and it came with a two year warranty Definitely recommend!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Springs

Leon Edwards

Google 1 2 3 4 5

Very friendly he did an excellent job

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Rachel Watson

Google 1 2 3 4 5

Very professional and friendly

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Frances Borochaner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fruit Cove, FL 07/01/2025

I was very happy with the service the technician Riley provided. He explained what the problem was and what options I had to fix the problem. He was very polite and pleasant. Did a great job. Gave me a good price. He is a credit to this company. I would recommend them for any garage door issues and ask for Reilly. You won’t be disappointed.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

Product: Garage Door Opener

Jeff Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision made it easy to arrange an appointment. The service call was handled by Riley, who did a great job explaining, installing, and setting up all the remotes. He was professional and very knowledgeable.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Garage Door Opener

Claudette Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This company was the company that installed my garage system they kept the appointment, the technician was polite and the job was done right the first time. Since I needed another remote I reached out to them and they gave me an appointment for the same day. The technician came he was polite the remote is.working I would recommend them great Co

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Garage Door Opener

Sharon Kramer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I needed to have an issue fixed with the garage door in order to pass inspection to close on my mother's home. Precision Doors was quick to schedule an appointment and Riley gave me a heads up call before he came so that I could meet him at the home. He quickly identified the problem and although the issue was diagnosed I decided to go ahead and replace. Riley did the install quickly and efficiently and was able to offer a discount. I would highly recommend this company.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Garage Door Opener

Tim Helfinsteine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I selected Precision Garage Door as my previous experience was very positive. On this most recent visit my repair technician was Riley. Riley arrived promptly and explained that he was going to conduct an inspection prior to initiating any work. He quickly and methodically performed the inspection. When he finished he reviewed the results with me. I concurred with his assessment and indicated the work I would like done. He efficiently and throughly accomplished the job. His work exceeded my expectations and I was completely satisfied. I highly recommend Precision and Riley. Riley is a true asset to the company.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Remotes / Keypad

Tracie H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/12/2025

The service was outstanding! All of my concerns were clearly and thoroughly explained. I was presented with multiple options, each outlined with its benefits and expected longevity. I felt confident in my choices and was very pleased with the warranty provided.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Thomas Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I'm pleased with the job done. Your technician was helpful to explain what needed to be done, very professional, and completed the work in a timely manner.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Garage Door Opener

Toni Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Professional, polite and the job was done quickly.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

James Hardin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am seventy six years old to start off with. I explained to Riley Holloway-Heim`that I was having difficultly raising the garage. He took a few minutes to check rollers, roller brackets for wear and tear on the bearings and roller track for areas that needed attention. Riley lubricated bearings and brackets for smooth operation. He then adjusted the spring for proper tension and made adjustment to both springs. Garage door opens and closes very easily. Riley and I talked a bit after the work was done. I enjoyed passing some of my life experiences on to him. It was a fun experience. Riley is a great asset to Precision Door Service.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

john green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Big thanks to Riley a very professional and knowledgeable tech he was very confident in his profession and skills..

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Ciri Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Contacted the company early on a Monday evening and was advised that a technician would be scheduled to arrive between 10 and 2 the next day. Received a telephone call from the technician at 9.45 the next morning and he arrived just before 10 on schedule. Explained the problem and he was able to quickly identify the issue being a broken spring for the garage door. He explained the problem in detail and provided an estimate which upon approval, was accepted and he then made the necessary repairs with a new spring. The technician was very helpful and a delight to work with. His name is Riley Holloway-Helm and a credit to the company. I shall recommend your company in the future to all who require a first- rate garage door service.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Harvey Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have heard good things about Presicion, so I decided TO TRY THEM. The young man that did the work of replacing the springs and rollers and doing some adjustments was very very nice and did an excellent job.Would recoment Precision to anyone.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Steve Joyce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middleburg, FL 04/24/2025

Service guy was great!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Bill Cruz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. Riley was personable informative and an overall nice technician.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Springs

Soledad Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middleburg, FL 04/02/2025

I called for an appt and I had someone at my house a few hours later. Wonderful customer service. Thanks again Precision

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Samantha Wittenauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Middleburg, FL 03/27/2025

Very professional and courteous. Very happy with his work.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Elizabeth Hastings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional friendly and honest as to what could be problems down the road with NO pressure to over sell zthsnk yzoi

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

Product: Garage Door Opener

Amanda Mineard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision was easy to get in contact with and scheduling was immediate. They were prepared to get the work done same day. Would highly recommend.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Linda Tokarz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The two young men arrived sooner than expected -- after calling to ask if it was okay. Both were friendly, respectful, and helpful. They worked efficiently and patiently answered several questions about my door and remote-entry system. After they left, I felt like my door -- parts of it quite old -- had been restored and would continue to give good service for some time to come. I hope and trust that I won't be disappointed.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

Product: Springs

Fred Fluty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St Johns, FL 01/19/2025

Prompt service and professional employees

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

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Jacksonville Area (904) 262-6620
Ponte Vedra Beach Area (904) 567-3573
St. Augustine Area (904) 417-8900
Orange Park Area (904) 385-0900
Atlantic Beach Area (904) 525-8288
Fernandina Beach Area (904) 261-9822
Precision Garage Door Service of Jacksonville
Office: (904) 638-2220
6676 Columbia Park Drive South
Jacksonville, FL 32258
Precision Garage Door Service of St. Augustine
Office: (904) 209-9038
4420 US-1 S
Suite 3

St. Augustine, FL 32086