Riley Holloway-Heim has received 155 reviews, averaging 4.99 Stars!

About Riley

Hi, my name is Riley. I am very detail-oriented and customer satisfaction is my top priority. In my spare time I enjoy fishing, playing Nintendo and spending time with my wife and Shetland Sheepdog.
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Reviews for Riley Holloway-Heim

James - Jacksonville, Florida

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Their technicians are extremely knowledgeable and offer suggestions for your benefit.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Ben Salter

Google 1 2 3 4 5

Riley came out, determined the problem, and gsve us an estimate I okay with the price and was very pleased with the fix.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage door consultation

Angela Muse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My husband and I greatly appreciated how quickly your company sent a technician to our home. Our technician, Riley, was very professional, very knowledgeable, and very courteous. He took time to explain, in terms I could understand, about the mechanics of the system, what was wrong with our old system, and what was needed to repair. The information he provided was thorough and helped my husband and I to determine what was best for us, and for our home. Riley did more than just "fix the problem", he took the time to answer all of my questions and made me feel like I was the only customer Precision had. Great job Riley!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Garage Door Opener

John Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Was amazed that I received one day service and on a Sunday..The technician, Riley, was a real pro: friendy, efficient and informative on issues with repair options and cost. John Z. (St Augustine, FL)

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Gloria Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley, great customer service provided. Very patient in explaining problem and what was needed. No pressure, would refer him to others. Thanks again Riley

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Trevor Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was courteous,knowledgeable,proficient. He well represented Precision Garage Door Service. I would always recommend Precision!!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Remotes / Keypad

Carroll Sharp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have used Precision Garage Doors for several years now. I am ‘old school’ and believe an ounce of prevention is worth a pound of cure. Maintenance of my garage door is what I do to keep it working smoothly and prevent costly repairs. I have no reservations in contacting Precision Garage Door when I need service.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Vic Bernardi

Google 1 2 3 4 5

Punctual arrival and made fast repairs.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Lolita Lockett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I couldn’t be more impressed with the service I received! Riley was professional, knowledgeable, and incredibly efficient. They arrived on time, explained everything clearly, and got the job done perfectly. My garage has never worked better. Truly outstanding service—highly recommended! Absolutely 5 Stars!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

Product: Garage Door Opener

Carol Tanzio

Google 1 2 3 4 5

Called shortly after 7 am for service and Riley came by 8:15 am. He was friendly and efficient. Job well done!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Christi Lopresti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick response to fix the problem. Friendly and knowledgeable staff.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Kim Miller

Google 1 2 3 4 5
St Johns, FL 08/21/2025

I called and received same day service. Tech was informative and took his time explaining everything. Highly recommend

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Jim Wilcox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley serviced our garage door last year, this year was an entirely different issue, but must admit was somewhat skeptical... However, Riley is very knowledgeable, explained the new issue, is very professional, do rely on his experience.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley came out within an hour and repaired our garage door problem. I would highly recommend this company. Great job.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

John Vicich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My father in law recommended this company after he replaced the door coil spring. Riley did an excellent job of listening, troubleshooting, and maintaining the door. Afterwards we took the time to quote replacing the underrated springs and chain.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

Jack Todd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very pleasant and great explanations of the problem

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Robert Arnold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our tech Riley came out first thing in the morning and did an exceptional job replacing the springs and drums and the door is running smoothly and quietly. All good.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

John Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Yesterday, as I attempted to raise the garage door to go out for some yard work, the door opened only a few inches. After trying to find the problem, I noticed the slack lifting cables on both sides of the door, just as it began to rain. Although I had never used Precision Garage Door Service before, I knew of their good reputation, and the company's technician, Riley Holloway-Heim, proved I made a good decision. Riley's work was quick, efficient, and professional. He was quite personable, and gave us a full explanation of the spring replacement and the estimate up front. He is exceptional at his job. Thank you, Riley. J.P. Mann

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Tracy Grasher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley was fantastic. Extremely professional, knowledgeable & communicated options clearly. He arrived on time & called ahead which was appreciated. Thank you !

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Remotes / Keypad

Danny Kent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St Johns, FL 07/27/2025

Riley did great work for us today thank you very thorough

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

Chris Arndt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was amazed I could have someone here to repair my door the next morning ! Riley was very professional and courteous in explaining my problem and repair it within 2 hours . He represents you company well !!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Sue Callaham

Google 1 2 3 4 5

The service tech was awesome! He checked everything before starting and afterwards to be sure all was working well. And the door is now opening/closing flawlessly! Thank you for a quickly done and well done job!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Shirley Spear

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was very good. The problem was found and technician was courteous and professional he explained everything he did.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

James Joyner

Google 1 2 3 4 5

Very good experience. Thoroughly explained what needed to be fixed

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Larry Gatlin

Google 1 2 3 4 5

The professionalism displayed by Riley is unmatched. As a homeowner it's so hard to find quality service. Precision garage door professionals are the best.......

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Kim Pollock

Google 1 2 3 4 5

Courteous, knowledgeable technician. Reasonable pricing, except a $200 keypad seemed exorbitant.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Frank Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service, Tech was very knowledgeable and professional, would definitely use Precision again!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Garage Door Opener

Linda Yocom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Used their service previously and was pleased. They don't try to sell you a lot of stuff you don't need. Riley was very courteous and knowledgeable.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Brian Johnson

Google 1 2 3 4 5

Great experience with Precision. Fast and efficient. The technician was wonderful.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Mary Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

A friend recommended Precision . I called and got a real person on the phone. She set up a time that afternoon for someone to come look at our garage door problem. Riley, a real nice and knowledgeable guy, came that afternoon and was able to fix our door. We're very happy with the service. would highly recommend Precision to anyone who has a garage door issue. Mary Johnson

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Repair

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Jacksonville Area (904) 262-6620
Ponte Vedra Beach Area (904) 567-3573
St. Augustine Area (904) 417-8900
Orange Park Area (904) 385-0900
Atlantic Beach Area (904) 525-8288
Fernandina Beach Area (904) 261-9822
Precision Garage Door Service of Jacksonville
Office: (904) 638-2220
6676 Columbia Park Drive South
Jacksonville, FL 32258
Precision Garage Door Service of St. Augustine
Office: (904) 209-9038
4420 US-1 S
Suite 3

St. Augustine, FL 32086