Riley Holloway-Heim
Average: 4.99 stars
Riley Holloway-Heim's Bio:
Hi, my name is Riley. I am very detail-oriented and customer satisfaction is my top priority. In my spare time I enjoy fishing, playing Nintendo and spending time with my wife and Shetland Sheepdog.
Ponte Vedra Beach, FL
Orange Park, FL
I called Precision as a second opinion and quickly realized it should have been my first call. The technician that arrived (Riley) was prompt, courteous and knowledgeable. He afforded me the ability to bounce ideas back and forth as to what could be causing my issue; I value when a company supports a free flow of ideas to determine an issue and fix. Highly recommend!
- Daniel Landry
Ponte Vedra Beach, FL
Precision garage door services has always come thru for us. We've had a few issues with both our garage doors and openers. They arrived promptly and explained everything to us.
- Tamara Keegan
Couldn’t have asked for a better experience. Riley was so helpful, made sure to take time to explain our options for repair and was so friendly especially with our inquisitive little one who was excited to watch along. Thankful for the same day service experience Riley provided and will definitely be recommending to others.
- Kelly Scott
Service Provided:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Riley came out today to repair my garage door and was fantastic. He was very professional, friendly and explained what I needed. Then after the repair he went over it with me again to be sure I understood everything. I highly recommend Precision Garage Door Service and Riley. Thank you!!
- Sherri Gregorius
St. Augustine, FL
On time, repairs as initially estimated. Very nice repair technician, highly recommend!!
- Ernie Wilder
Riley was awesome. He came early and within 5 minutes he identified the problem, gave me reasonable and exact prices, and walked me through the options. He was very professional and did a through job. My garage door sounds and performs better than ever! Super satisfied with his work!
- Preston McSwain
Service Provided:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Riley did a great job!
- Peter Schilling
Jacksonville, FL
The service tech, Kyle Daly, was a pleasure to work with for my existing garage door opener inspection and new opener install. He explained everything that could / could not be done to the existing opener. When I decided to install a new opener, he was competent and very efficient and had everything installed and programmed in a little over an hour. Wonderful service!
- Nick DeGuida
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Fleming Island, FL
Riley was the best technician! Holidays are stressful Riley made garage door repair stress free!
- Rose Davis
Ponte Vedra Beach, FL
I appreciated a same day appointment. The technician called when he was 30 minutes out and arrived promptly when he said he would. He was able to diagnose the problem and fix it.
- Cori Kerr
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
I was very impressed with the tech today, Riley. You can tell he has a vast knowledge in garage door repair and he cares about doing a good job for his customers. He was on time and you can tell he cares about providing excellent customer service. If I could give him 10 stars today I would. Precision is the only garage door company I will use. Thank you
- James Moser
Jacksonville, FL
Riley did a great job, quick response from company and appointment, and quick spring replacement! Highly recommend!!!
- Jeff Packard
Service Provided:
Technicians: Riley Holloway-Heim
Fernandina Beach, FL
Precision excelled in all our expectations. Of note, is their efficiency, in all aspects, from the initial phone communication, timely updates and reminders, to great work. They are a pleasure to deal with.
- Mary Sherman
Ponte Vedra Beach, FL
Our service tech, Riley, was here when he said he would be, and was very personable and professional. He explained every step of the way and gave recommendations on product and installation. We very much appreciated the quick response from Precision Garage Door Service. Thank you! and Well Done! David and Cyd
- David Ferris
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Orange Park, FL
Technician Riley was very helpful and professional. He completed the work in a timely manner.
- Tony Christian
Jacksonville, FL
Recently had an issue with my garage door (opening/closing), called Precision Garage Door Service, they answered promptly and an appointment was scheduled for the next day (they could have had someone out sooner if I wanted). Their technician, Riley, attended the next morning at the scheduled time. He was polite, courteous and did a nice job explaining the issues that I had with my garage door and what would be required to fix same, presenting me with a written estimate, without any pressure. He completed the required repairs in a timely manner, cleaned up the work site and tested to my satisfaction the repair. My reason for a 4 star rather than a 5 star rating was the price....over $2000.
- Bill
St Johns, FL
Called on a Saturday morning to get help installing two new garage door openers and Riley showed up within an hour, installed both within a few hours and solved all my problems! Fantastic service, would recommend and would use again!
- Jason Carney
Orange Park, FL
We have always used Precision and have been satisfied with the service. The tech who was at our house was helpful and did a fine job.
- Leonard Davis
Jacksonville, FL
Riley was truly wonderful I all aspects. He exemplified all the attributes required for excellent customer service- Professional expertise, listening skills, and courteousness. He was able to prioritize present and future repair recommendations which was critical to my budget plans. I liked him so much that I want him to be my technician. To top it off, he liked my Golden Retriever, Chloe.
- Janet Wright
Ponte Vedra Beach, FL
Amazing people and service
- Joanne Ghiloni
Jacksonville, FL
Great experience all around. Great service and professionalism
- Rick Lamb
He is a great person with excellent service, knowing what he is doing and did great explanation and very friendly
- Axel Rodriguez
Service Provided:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Great experience with Precision! Would highly recommend!
- Holly Stenzel
Jacksonville Beach, FL
My garage door is from Precision. When I first moved into my house 12 years ago I calledPrecision and they sent a technicianright out and replaced the faulty motor. Another time I couldn’t get the door closed. I called Precision and they immediately came out and fixed the problem which was An electrical wires to the sensors. Yesterday I called because my garage door had gotten so loud and opening and closing. A technician was sent out immediately and serviced the motor and the coils. Riley, the technician, was very knowledgeable about the system. I will continue to use your company!
- Elizabeth Kelly
Jacksonville, FL
Their technicians are extremely knowledgeable and offer suggestions for your benefit.
- James - Jacksonville, Florida
Jacksonville, FL
Riley came out, determined the problem, and gsve us an estimate I okay with the price and was very pleased with the fix.
- Ben Salter
Jacksonville, FL
My husband and I greatly appreciated how quickly your company sent a technician to our home. Our technician, Riley, was very professional, very knowledgeable, and very courteous. He took time to explain, in terms I could understand, about the mechanics of the system, what was wrong with our old system, and what was needed to repair. The information he provided was thorough and helped my husband and I to determine what was best for us, and for our home. Riley did more than just "fix the problem", he took the time to answer all of my questions and made me feel like I was the only customer Precision had. Great job Riley!
- Angela Muse
Service Provided:
Product:
Technicians: Riley Holloway-Heim
St. Augustine, FL
Was amazed that I received one day service and on a Sunday..The technician, Riley, was a real pro: friendy, efficient and informative on issues with repair options and cost. John Z. (St Augustine, FL)
- John Zimmerman
Jacksonville, FL
Riley, great customer service provided. Very patient in explaining problem and what was needed. No pressure, would refer him to others. Thanks again Riley
- Gloria Gardner
Tech showed up quickly and changed both garage springs, oiled the wheels and brackets and was extremely professional
- Ken Sonderholm