Riley Holloway-Heim has received 155 reviews, averaging 4.99 Stars!

About Riley

Hi, my name is Riley. I am very detail-oriented and customer satisfaction is my top priority. In my spare time I enjoy fishing, playing Nintendo and spending time with my wife and Shetland Sheepdog.
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Reviews for Riley Holloway-Heim

josh ortagus

Google 1 2 3 4 5
St Johns, FL 01/20/2026

Riley was great. He has helped us a couple time and has always been solid. Went over the options with us and did a great job of explaining everything. Work was done quickly. He’s a Great technician. I highly recommend!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Roma Cutlip

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley Holloway-Helm was on time, professional and very knowledgeable, cleaned up after the job, also very polite.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Garage Door Opener

Marc Payne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St Johns, FL 01/19/2026

Responsive, friendly and quick response with appointment. Tech on time and very personable. Job done same day. Thank you.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Gregg Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I needed my garage door fixed on Sunday. Riley arrived on time, explained the repair needed and did the work promptly. He was very thorough and professional. I highly recommend Riley and Precision Garage Door.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Willie Ransom

Google 1 2 3 4 5

Our technician Riley was very thorough and honest! He arrived promptly and did a great job explaining exactly what the problem was and gave great recommendations on how to fix it!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Ken Sonderholm

Google 1 2 3 4 5

Tech showed up quickly and changed both garage springs, oiled the wheels and brackets and was extremely professional

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Daniel Landry

Google 1 2 3 4 5

I called Precision as a second opinion and quickly realized it should have been my first call. The technician that arrived (Riley) was prompt, courteous and knowledgeable. He afforded me the ability to bounce ideas back and forth as to what could be causing my issue; I value when a company supports a free flow of ideas to determine an issue and fix. Highly recommend!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Tamara Keegan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision garage door services has always come thru for us. We've had a few issues with both our garage doors and openers. They arrived promptly and explained everything to us.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Cables

Kelly Scott

Google 1 2 3 4 5

Couldn’t have asked for a better experience. Riley was so helpful, made sure to take time to explain our options for repair and was so friendly especially with our inquisitive little one who was excited to watch along. Thankful for the same day service experience Riley provided and will definitely be recommending to others.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage door consultation,General repairs & installation

Sherri Gregorius

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley came out today to repair my garage door and was fantastic. He was very professional, friendly and explained what I needed. Then after the repair he went over it with me again to be sure I understood everything. I highly recommend Precision Garage Door Service and Riley. Thank you!!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Rollers

Ernie Wilder

Google 1 2 3 4 5

On time, repairs as initially estimated. Very nice repair technician, highly recommend!!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage door consultation

Preston McSwain

Google 1 2 3 4 5

Riley was awesome. He came early and within 5 minutes he identified the problem, gave me reasonable and exact prices, and walked me through the options. He was very professional and did a through job. My garage door sounds and performs better than ever! Super satisfied with his work!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage door consultation,General repairs & installation

Peter Schilling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley did a great job!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Nick DeGuida

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service tech, Kyle Daly, was a pleasure to work with for my existing garage door opener inspection and new opener install. He explained everything that could / could not be done to the existing opener. When I decided to install a new opener, he was competent and very efficient and had everything installed and programmed in a little over an hour. Wonderful service!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Garage Door Opener

Rose Davis

Google 1 2 3 4 5

Riley was the best technician! Holidays are stressful Riley made garage door repair stress free!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Cori Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I appreciated a same day appointment. The technician called when he was 30 minutes out and arrived promptly when he said he would. He was able to diagnose the problem and fix it.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

James Moser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very impressed with the tech today, Riley. You can tell he has a vast knowledge in garage door repair and he cares about doing a good job for his customers. He was on time and you can tell he cares about providing excellent customer service. If I could give him 10 stars today I would. Precision is the only garage door company I will use. Thank you

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Jeff Packard

Google 1 2 3 4 5

Riley did a great job, quick response from company and appointment, and quick spring replacement! Highly recommend!!!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage door consultation,Customer support,General repairs & installation

Mary Sherman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision excelled in all our expectations. Of note, is their efficiency, in all aspects, from the initial phone communication, timely updates and reminders, to great work. They are a pleasure to deal with.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Rollers

David Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our service tech, Riley, was here when he said he would be, and was very personable and professional. He explained every step of the way and gave recommendations on product and installation. We very much appreciated the quick response from Precision Garage Door Service. Thank you! and Well Done! David and Cyd

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Product: Springs

Tony Christian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician Riley was very helpful and professional. He completed the work in a timely manner.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Springs

Bill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Recently had an issue with my garage door (opening/closing), called Precision Garage Door Service, they answered promptly and an appointment was scheduled for the next day (they could have had someone out sooner if I wanted). Their technician, Riley, attended the next morning at the scheduled time. He was polite, courteous and did a nice job explaining the issues that I had with my garage door and what would be required to fix same, presenting me with a written estimate, without any pressure. He completed the required repairs in a timely manner, cleaned up the work site and tested to my satisfaction the repair. My reason for a 4 star rather than a 5 star rating was the price....over $2000.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Broken Garage Door Spring Repair

Jason Carney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St Johns, FL 11/09/2025

Called on a Saturday morning to get help installing two new garage door openers and Riley showed up within an hour, installed both within a few hours and solved all my problems! Fantastic service, would recommend and would use again!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Product: Cables

Leonard Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have always used Precision and have been satisfied with the service. The tech who was at our house was helpful and did a fine job.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Opener Install

Janet Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Riley was truly wonderful I all aspects. He exemplified all the attributes required for excellent customer service- Professional expertise, listening skills, and courteousness. He was able to prioritize present and future repair recommendations which was critical to my budget plans. I liked him so much that I want him to be my technician. To top it off, he liked my Golden Retriever, Chloe.

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Product: Rollers

Joanne Ghiloni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Amazing people and service

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

Rick Lamb

Google 1 2 3 4 5

Great experience all around. Great service and professionalism

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Axel Rodriguez

Google 1 2 3 4 5

He is a great person with excellent service, knowing what he is doing and did great explanation and very friendly

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage door consultation,General repairs & installation

Holly Stenzel

Google 1 2 3 4 5

Great experience with Precision! Would highly recommend!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: General repairs & installation

Elizabeth Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door is from Precision. When I first moved into my house 12 years ago I calledPrecision and they sent a technicianright out and replaced the faulty motor. Another time I couldn’t get the door closed. I called Precision and they immediately came out and fixed the problem which was An electrical wires to the sensors. Yesterday I called because my garage door had gotten so loud and opening and closing. A technician was sent out immediately and serviced the motor and the coils. Riley, the technician, was very knowledgeable about the system. I will continue to use your company!

Riley Holloway-Heim

Technicians: Riley Holloway-Heim

Service: Garage Door Repair

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Jacksonville Area (904) 262-6620
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Precision Garage Door Service of Jacksonville
Office: (904) 638-2220
6676 Columbia Park Drive South
Jacksonville, FL 32258
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Office: (904) 209-9038
4420 US-1 S
Suite 3

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