Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7745 reviews, averaging 4.95 Stars:
Ponte Vedra Beach, FL
Jacksonville, FL
Thank you so much for a good service and nice person to get the work done very good
- Lyudmila Chayka
Jacksonville, FL
Ray was professional and courteous. He explained the issue we had and made suggestions to help us make a better informed decision. He went above and beyond to make sure we were comfortable every step of the way. Great asset to your company.
- MG
Jacksonville, FL
Great job! I needed an emergency repair. The tech arrived quickly. He was helpful and explained my options. Repair was done quickly. I will definitely recommend to others.
- Victoria
Jacksonville Beach, FL
Excellent service by young man
- lance barnett
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Jacksonville, FL
Chad Martin came out to inspect my broken garage door. He was so professional and friendly. He took the time to answer all of my questions. He didn't try to sell me on any additional parts that didn't need replacement just yet. 5 star experience. I will definitely request him next time I need garage door service.
- Jennifer Klinger
Sawgrass, FL
Hayden did a great job replacing the springs. Door works great now. He was friendly and professional and made sure all the nuts and bolts were tight. I would highly recommend this company.
- Patty Bentley
Jacksonville, FL
I wish that I could remember the young man's name, but I can't. I will say that he was on time, and very courteous. (My dog liked him so that's a plus) he inspected the entire door system, told me what i needed to keep an eye out for and then replaced both springs on my garage door in about half the time he said it would take. I am very happy with the whole experience from the phone call to the van leaving my driveway it couldn't have been better. PS. I hope you can figure out who he was, he deserves a raise.
- George McInnis
Ponte Vedra Beach, FL
Your customer service is among the best we’ve ever experienced. Our technician, Hayden, was professional, thorough, friendly and neat. He did an outstanding job from start to finish—from quickly identifying the problem to making sure every detail of the new door opener installation was correct and well explained. We could not have been more pleased. Thank you!
- George Gresham
Orange Park, FL
Outstanding service - Connor was very professional and ensured I understood what he was doing!
- Timothy Smalley
Jacksonville, FL
I ONLY call Precision Garage Door for any repair I need at both locations! I have used Precision for years and I have nothing but good things to say about this company! They are #1 in my family because they go the extra mile for customer service! I love all the guys that they send to my home to do top notch service! I was very pleased with Nate the guy made my experience very pleasant! Even though I had tons of other issues that I was dealing with! He went the extra mile to help! Thanks for being so professional and helpful! My door broke yesterday and they said they would come right away today! Which they did!! They worked me in today to solve my issue! Great company and great service! Thanks
- Maria Vergara
Jacksonville, FL
I so appreciate Precision coming out the same day to fix my garage door. Michael, the service tech, was so professional and pleasant to work with today. Thank you!
- Joyce Nelson
Jacksonville, FL
I called Precision at 10:30am this morning as my garage door opener, which was only 2 years old was not working. Dalton and Josh arrived at 12:30pm on the same day and were extremely helpful in reviewing the issues with my opener and providing several solutions with the pricing. They were very informative, and I did not feel they were pushing for a bigger sale. I ended up buying a new system and they provided me a discount for the part they were not able to replace in the old system to go against the purchase of a new one. They replaced worn parts on my garage door and with the new system, my door is virtually quiet when it opens and closes. They were both very pleasant and helpful during the installation and I felt very confident in the work that they were doing. They provided excellent customer service.
- April Fairchild
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Technicians: Dalton Merritt
St. Augustine, FL
Riley serviced our garage door last year, this year was an entirely different issue, but must admit was somewhat skeptical... However, Riley is very knowledgeable, explained the new issue, is very professional, do rely on his experience.
- Jim Wilcox
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Technicians: Riley Holloway-Heim
Atlantic Beach, FL
My neighbor recommended this company. Chad was an exceptional technician. Courteous, knowledgeable and a great listener. Excited to work with this company in the future and be sure to share with others how impressed I was with their service.
- Amy Taff
Jacksonville, FL
The technician (Chad) was great. The associate in the office was not good. In spite of me spelling my street name (Carrara Court) 4 times, she sent the technician out with the address as Parrao Court.
- Scott Hamilton
Jacksonville, FL
Great service !
- Susan Ann Lee
Green Cove Springs, FL
Excellent service from the initial call to the completion of the service. Andrew arrived within an hour after I made my call. He was extremely helpful, professional, and knowledgeable. He thoroughly explained the problem and all possible solutions. There was no pressure. I would highly recommend Percision for any garage door needs.
- P. D.
Atlantic Beach, FL
Customer response – perfect communication - perfect Connor, the technician - absolutely perfect! No hesitation recommending. Thanks!
- Al Frosio
Jacksonville, FL
Ray Gonzalez arrived within 30 minutes and had the spring replaced within an hour. He also lubricated the door and ensured it worked properly. He communicated everything he would do and did a great job.
- David Starr
St. Augustine, FL
Ron Fogel was the technician sent out to fix outback garage door. He did an amazing job in an amazing short time, very professional, friendly, courteous and all around nice guy! We have used Precision before, fixing our sgl. car garage door as well as additional problem with the dbl. one several months ago and was equally as happy as the current one was resolved. I highly recommend using them for any garage door problem, they respond immediately and with satisfaction.
- Trudie & Paul Orrico
Jacksonville, FL
Riley came out within an hour and repaired our garage door problem. I would highly recommend this company. Great job.
- Jim Bishop
Jacksonville, FL
I’m very happy with the service I received. My technician (Nathan) arrived right on time and was very personable and helpful. He answered all of my questions, and did a great job servicing my door. Great company with great employees. I highly recommend them!
- MD
Jacksonville, FL
My technician, Michael, was friendly, professional and arrived on time. He explained what the issues were and what was needed to make the repair. The estimate was reasonable. I'm very pleased with my repairs and new garage door opener. Thank you for your exceptional in-home service.
- Stephanie Fogle
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Technicians: Michael Gavandalli
Jacksonville, FL
Highly recommend. I got an appt for the next day. Kyle, the technician, was friendly & knowledgeable & fixed a number of items. It runs so smoothly & quietly now!. Very happy. (America's Garage Door never seemed to get it right).
- Shirley Moore
Ponte Vedra Beach, FL
Excellent service, prompt response. Cameron was great, he explained my options in detail and did a great job!! Thank you!
- Tom Swanson
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Technicians: Cameron Mackenzie-Lewis
Callahan, FL
Chad, was very professional and courteous. He knew what he was doing and was very friendly. Thank you Hope Conner
- Hope Conner
Jacksonville, FL
I had a great experience with Precision today. They were easy to schedule and I got same day service. The technician was on time and was very helpful with making sure I knew with self maintenance in the future. He also installed the part I needed quickly and made double sure everything was functioning properly before leaving. Great service.
- Wayne Huber
Jacksonville, FL
Nate was awesome. There was some problems connecting the unit to the internet and he stayed until everything was working correctly which required a phone call to genie. He also went above and beyond by servicing the garage door a little and letting me know about possible trouble issues down the road.
- Lonnie Bell
Jacksonville, FL
Tech was very personable and professional, quickly identifying the issue with my garage door not closing. The tech also, took the time to inspect the "brains" of the unit and showed me what he found. He did not push me to buy anything I did not want and quickly replaced both garage door sensors and performed multiple tests via all means to open close and that it identified objects in the doors path and reversed from closing to opening. Minor issue was the time window of 4 hours and the tech did not arrive or notify me of his delay.
- edward manson
Our service man was excellent!! Answered any question that I had, I give him a 4 star!! You are the only company we have ever had and always pleased.
- Tom Peterson// Cheryl Peterson