Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7634 reviews, averaging 4.95 Stars:
St. Augustine, FL
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Kyle came to fix a problem I had with the outside keypad and was very professional, patient, and extremely knowledgeable. Upon looking at the keypad, he found a couple major problems with the existing garage door. I was able to easily order a new door. Also, while he was here, a doorknob fell off the door leading into the garage. He immediately said a little screw was missing. He found one that fit and had the door working in less than 60 seconds. He deserves to be Employee of the Month! I would highly recommend Precision! Jeannie Fredrick
- Jeannie Fredrick
St. Augustine, FL
We needed to repair our garage door and opener . Hayden did a very thorough job . Everything is back to where it was 20 years sgo. This was an original Precision product and the repairs certainly were done well. The price was definitely more than we anticipated so caution should be exercised in making decisions.
- JOSEPH HARDING
Ponte Vedra Beach, FL
I definitely recommend Precision. This is my second experience with them and both times I was extremely satisfied. Very efficient and personable and explained everything. Also, very honest about what was needed now and what could wait.
- Janice Bond
Orange Park, FL
Kyle was very professional and friendly. We really appreciated his honesty! He provided a quote for us. We will make our necessary repairs and call back for our new garage door!
- Michelle Sinclair
Atlantic Beach, FL
Great work completed quickly and professionally.
- Jim Mason
Service Provided:
Product:
Technicians: Tim Van Vuren
Orange Park, FL
Yesterday, as I attempted to raise the garage door to go out for some yard work, the door opened only a few inches. After trying to find the problem, I noticed the slack lifting cables on both sides of the door, just as it began to rain. Although I had never used Precision Garage Door Service before, I knew of their good reputation, and the company's technician, Riley Holloway-Heim, proved I made a good decision. Riley's work was quick, efficient, and professional. He was quite personable, and gave us a full explanation of the spring replacement and the estimate up front. He is exceptional at his job. Thank you, Riley. J.P. Mann
- John Mann
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
I called Precision on a Saturday morning expecting to leave a voice message. I was surprised when a live person answered the phone and more surprised when they scheduled the service for the same day. Kalen arrived in the time slot promised, diagnosed the problem and gave me an estimate. He did everything quickly and professionally and explained how to use the new opener. He even took the time to program my car to the new unit - above and beyond!
- Carter Funk
St. Augustine, FL
It was easy to get ahold of the company and have someone come out relatively quickly. Service rep was kind and respectful. Rep affirmed what I believed to be the issue. Only real problem was the quote to fix it was egregious. I had done research on fixing the problem before hand so I knew what parts cost. I called for assistance because I needed someone else’s expertise, but the price with Precision was way too high. I estimated a fair price for parts, labor, and a service fee to be in the ball part of $900. I called two other places which were right in the ballpark of my expectations, and I ended up paying $870 out the door. This is slightly less than half (of the cheapest option) I was quoted by Precision. Nothing wrong with my experience with the company. I just wasn’t willing to pay the clear premium expected for their expertise.
- Joe Gates
Jacksonville, FL
Overall it was a good experience. The response time could not have been faster. The gentleman that completed the repair was very professional. He explained everything. He provided options and was never pushy. I would definitely recommend this to anyone in need of garage door repairs.
- Trish Goodwin
Jacksonville, FL
Outstanding customer service. Outstanding workmanship. No beating around the bush. Tell you what's needed and why! Respectful and courteous. Used them before and will use them again.
- Hiram Rivera
Jacksonville, FL
They responded quickly for same day service. The technician was on time and identified and resolved the problem. Very good experience.
- Lindsay Helms
Orange Park, FL
Cameron is very polite and professional. He arrived and assessed my needs through a short conversation and then he presented me with options. I was able to confidently choose the garage door opener that was best for me. He worked quickly in the heat of Florida didn’t miss a beat. I highly recommend garage doors for Jacksonville and Cameron.
- Richard Maly
Service Provided:
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Technicians: Cameron Mackenzie-Lewis
Jacksonville, FL
professional and timely.
- Terry Lahey
Ponte Vedra Beach, FL
Great service had my garage opener cleaned, bolts tightened and lubricated To keep maintenance of garage
- Nicolina West
Jacksonville, FL
Precision Techs ALWAYS have a solution for my need. It is difficult to find great service and I am GREATFUL for the excellent service I receive at Precision service. Walter did a wonderful job and explaining my services and is very professional. Thank you Precision Family, Thank you!
- Tiffany Blevins
St. Augustine, FL
Our garage door wasn’t responding correctly when using the remote from the car nor from our unit in the garage late in the afternoon, after hours. I read reviews online for multiple companies and decided to use Precision based on the many positive comments. Even though they were closed I received a response almost immediately informing me a technician would be at the house by 8pm. Colton arrived less than an hour after I left my message. My husband and I were impressed by the timely response and arrival of Colton. He is a very knowledgeable and professional technician who explained everything he was changing/updating in a manner I was able to understand. The Genie Safety Eyes needed to be replaced. I was also pleased by the cost, I was expecting a much higher bill. I would highly recommend Precision for all your garage door needs. Great business with great employees!
- ANNE SCHILLER
Jacksonville, FL
The installers did a great job! My garage door system needed a major upgrade, and they installed new parts that make the door almost silent when it opens: great job, talented installers, and nice/polite guys.
- David Rosa
Fleming Island, FL
Noah was highly professional - timeley, knowledgeable and courteous!
- Karl Rau
Jacksonville, FL
Friendly tech explained what needed to be done and suggested other points of interest in the future.
- MIKE PARKER
Jacksonville, FL
July 2025: Ron came to my house for a tune up for both garage doors. One garage door opener was 25 yrs old and had some electrical problems. He said it would only get worse and suggested replacing it. I agreed and he installed a new Genie motor, rail, two sensors (by the floor) and new wall button. Ron was very knowledgeable, thorough, friendly, went the extra mile. I'm very pleased with his work. I recommend Precision.
- DF
An excellent service on my garage door by Noah. He came on the short notice while other companies required 48 h for an appointment and fixed torque master mechanism that suddenly broke beyond repair. Noah was very professional and respected my property. He was very patient with me explaining all, that needs to be repaired. I am really happy he was available today and fixed all in timely manner.
- Iwoma Kowalczyk
Jacksonville, FL
Great service, professional, knowledgeable and friendly. Arrived within a hour of calling and fixed my keypad for the door. Thank you!
- Tom Bastian
Jacksonville, FL
Michael, the technician was absolutely wonderful. He answered all my questions. I will certainly use your company again if I can have Michael.
- Suzanne Thompson
Jacksonville, FL
I loved my experience with Precision Garage Door Service. Hayden was fantastic, extremely knowledgeable, and helpful! 10/10 would recommend!
- Taylor Stocking
Jacksonville, FL
Tech was courteous, knowledgeable, and explained what he was doing and why.
- Patricia Yacobi
Jacksonville, FL
I had an exceptional experience with Hayden Saari, the garage door repairman, from start to finish. He arrived early for the appointment, which was a pleasant surprise, and even gave me a courtesy call prior to his arrival to confirm that I was available—something I really appreciated. As soon as he arrived, Hayden greeted me politely and professionally. From the beginning, it was clear that he was not only very knowledgeable but also passionate about his work. He took the time to thoroughly explain the entire repair process, step by step, making sure I understood everything before proceeding. What really stood out to me was how Hayden offered multiple quotes and options that matched both my needs and budget—no pressure, just honest guidance. On top of that, he went the extra mile by giving me a detailed overview of how to prevent similar issues in the future and even shared helpful pointers on potential upgrades that could improve the efficiency and longevity of my garage door system. His attention to detail was incredible. Hayden not only completed the repair efficiently but also cleaned and carefully inspected every component to make sure everything was working perfectly. It’s rare to see such dedication. Overall, Hayden went above and beyond my expectations. His customer service was top-notch, and it's clear he truly cares about the quality of his work and the satisfaction of his clients. I wouldn’t hesitate to call on him again or recommend him to anyone needing garage door service. Truly a five-star experience!
- Derval Davis
Jacksonville, FL
Great service! Our technician today was Chad, who was very knowledgeable, very professional and extremely polite! He worked diligently and very fast he fixed the issues! We are happy to recommending Precision company and its technicians to our friends and neighbors!
- Mariana Bumbut
Jacksonville, FL
Precision was very understanding of my situation and instead of trying to upsell me like other companies had, was able to fix our garage door well and keep it working. All same day service and completed within hours of my first call. The tech was great that came out and completely reasonable price!
- Tyler Lynn
Jacksonville, FL
Hunter and Ty were great technicians. They quickly identified the problem and offered solutions. Repair was quick and professional. Would highly recommend!
- Zach
Product:
Our tech Riley came out first thing in the morning and did an exceptional job replacing the springs and drums and the door is running smoothly and quietly. All good.
- Robert Arnold