Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7374 reviews, averaging 4.96 Stars:
Jacksonville, FL
Jacksonville, FL
The technician was very nice and knowledgeable. Indeed he was doing maintenance.
- Charles Chen
Jacksonville, FL
The techs came out same day and delivered a quick prognosis of the issues at hand and fixed it within 15-20 minutes. Easiest company I have dealt with.
- Zackary Finch
St Johns, FL
We Love precision, you have been doing our work for over 10 years. Today we needed a new back up battery, and while Kyle and Nathan were inspecting they found the cables were frayed and we also need a new drums. They showed me what I needed, so I knew it needed to be done.. I love having warranty on all of your work, as well as the product We will never use anyone other than precision Great employees, even the Septian and I spoke on the phone with kind and professional, and service is always quick. Thanks again.
- Janet S.
Ponte Vedra Beach, FL
Tim came and replaced our broken spring. He was on time, very friendly, and replaced the spring quickly. He also explained options for additional maintenance service. I was glad to have the information for the future. This was a great experience today.
- Robert Rubocki
Jacksonville, FL
Very prompt and knowledgeable Man Named TEX came early and door is working much better.
- Janson Booth
Ponte Vedra Beach, FL
Our service tech, Tim, arrived on time, was knowledgeable, courteous, professional, quoted what was needed and finished the job in a timely manner. Highly recommend Precision Door Service.
- Patrick Payne
Ponte Vedra Beach, FL
Jeremiah came over a few minutes early. He was friendly, informative, and professional. He fixed the problem quickly as well as replacing missing screws and pointing out things I wasn’t aware of. Great job!
- David Laird
Jacksonville, FL
On Saturday, one of the cables on my garage door broke and I couldn't move the door up or down. It was around 2pm. and I wasn't sure if I would be able to get anyone out to fix it that late, especially it being the weekend. I had used Precision a few years ago and they did a good job so I called them again this time. To my pleasant surprise, they were able to schedule a tech. to come out between 4 and 6. The lady I spoke with explained their process and fees in advance and made sure I was o.k. with them. Shortly thereafter the tech., Chad, called, said he could come over earlier if that would work for me. I told him that's great, the earlier the better. Chad was very friendly, professional and knowledgeable. He diagnosed the problem, explained what all he had to do, and gave me a quote (which I thought was fair and reasonable) right away. He finished the work in a little over an hour and I think he did a great job. He also checked out the whole door and all its parts to make sure all was in good shape. Lastly, being a senior, ugh!, Chad gave me a little discount. The bottom line, I highly recommend Precision and, especially, Chad!
- Jim Martello
Jacksonville, FL
Nate was on time, professional, and courteous.
- James Stewart
Ponte Vedra Beach, FL
I like the web site, it was easy to schedule. They came out on time. The tech was very professional. Did a great job and explained everything.
- James M.
Product:
Jacksonville, FL
Precision Door installed a new opener last year so I called them when my door had an intermittent problem. Dalton came to test the door. Thankfully, the problem happened again and he was able to diagnose a fix that was included in the annual maintenance fee. The door works smoother and quieter now. I am very pleased.
- Pat Smallwood
Jacksonville, FL
I was able to get an appointment same day.The technician was very knowledgeable and completed the work timely. He explained and showed me how everything worked..very courteous team!!
- Nadine Robinson
Product:
St. Augustine, FL
Yes…the technician sent to our home, George, was an A+ in every way. He first called to tell me what time he would arrive at approximately 2:10. He arrived at 2:08 which was great. He was courteous, professional, informative, answered all my questions…an absolute 10. Thank you.
- George McLatchey
Product:
Jacksonville, FL
Randall rescued me from a locked garage door. Our spring was broken and the door was frozen in place. He arrived on time and had me back in business promptly. He had total replacement parts on his truck. Highly recommend Precision Door Service.
- Lowell McClanahan
Ponte Vedra Beach, FL
Prompt, courteous service. Concise explanations, and expert installation. Great company. A pleasure doing business - will definitely recommend and call if needed again.
- Jeffrey B
Jacksonville, FL
Jason did a superb job! Very professional. Explained everything, answered all questions. Your staff and service is the very best in Jacksonville. Thanks for outstanding service, give Jason a well deserved pat on the back.. He is top shelf.
- John Johnson
Product:
Great service. Quick response. Called on Tuesday fixed on Wednesday. Nate was excellent, fixed the broken spring and he let me know about my door, suggested to go with nylon wheels instead of the original metal ones. Much quieter. Didn’t really want to spend the money but I believe it will be better for my door and opener. Ive been in the retail hardware business for over 30 years and know good customer service. Thanks Nate.
- Kenneth Fox
Jacksonville, FL
Linda and John Fitzgerald Your company was recommended to us by a friend we trust. BBB rated! Service technician was prompt and professional.
- Linda Fitzgerald
Product:
Jacksonville, FL
I called this morning and by noon it was done! I had a broken spring on the door. They replaced the spring and some parts, all present on their truck. Simple and didnt gouge. I had a coupon they honored, and they offered several package options that saved money. I am very happy with their representative and the service we received.
- Joe Dolci
St. Augustine, FL
Easy to make an appointment within a day. Technician was polite and knowledgeable. Fixed my problem in 20 minutes at a reasonable price. New sensors.
- Larry Deringer
Green Cove Springs, FL
Outstanding service always
- Krist Delarm
Middleburg, FL
Jason was amazing from beginning to end. Prompt service...even early...and thorough. He recommended exactly what we needed to keep us running for years to come.
- Lauren Hager
Green Cove Springs, FL
Our tech was professional, on time and fixed the issue with our garage door in a timely manner
- Lenee Savage
Jacksonville, FL
I feel precision Doors is the best in Duval county
- Jeff Spircoff
Jacksonville, FL
Dalton was amazing and it didn’t take long for him to get the job done ???? I was so impressed and grateful for Dalton when ever I need Precison I will spread the word ???????? thank you so very much you never know who you can trust I also felt very safe thank you thank you and thank you
- Annie Brown
St Johns, FL
EXPECTATIONS WERE MET AND EXCEEDED. REGGIE WAS COURTEOUS, PROFESSIONAL AND IT WAS APPARENT HE KNEW EXACTLY WHAT TO DO. REGGIE EXPLAINED WHAT HE WAS GOING TO DO THEN TALKED ME THROUGH THE PROCESS WHILE HE WAS MAKING THE REPAIRS. PRECISION WAS REFERRED TO ME BY MY NEIGHBOR.
- JAMES ARRASMITH
Jacksonville, FL
Quick service. Good pricing. All equipment with the tech. Done in one service call! Nate was excellent.
- Marcia Ford
St. Augustine, FL
From the start with the call to customer service until the installation was completed I felt their commitment and professionalism to the service they provided. Everything met my expectations of excellent service. Riley, our installer , notified me of his arrival time AND was on time !!! He was very professional, very personable, and knew his product and what he was doing, and did it efficiently. Great Experience !!
- Tom
Product:
Jacksonville, FL
I have a 7ft door and a 8ft track was used now my bracket is at a 30 degree angle , I think that is a lot of stress on the bracket, I don’t like it.
- Hank Williamson
Product:
I have more than one complement: 1. Precision Garage Door Service is always courteous not only their office team but field crew as well, both on the phone and in person. 2. When they come out, they are patient and answer any questions I may have. 3. They don't waste time and get the job done and explain the problem. Kudos to you guys and gals at Precision Garage Door Service, wish everyone handled business like you all do. Thanks to all, Mrs. Flowers
- Mary Flowers