Garage Door Repair in Jacksonville Area - Page 328

DOUGLAS VERMILLION

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door broke late in the afternoon on a Saturday. I did some research and began to call several garage door companies which included some major names. I either did not get an answer or was told I would be contacted later. I came upon Precision while again searching the web. I called not expecting an answer and someone answered. After explaining my problem, I was told that someone would come to my home in the morning (Sunday) to check on my problem. I checked the Better business Bureau and the reviews about the company which were A+. Tim arrived on time. He looked at my door and we discussed options. He was knowledgable and courteous. He did not try to pressure me into anything. He I discussed the best option which was to replace my door and motor. He told me that they could have someone out on Tuesday to replace the door. I asked him if it would be possible to have it done the next day (Monday) because I was off from work but would have to go back on Tuesday. He made a call and set it up for Monday. Monday morning on time, Frank Cassidy arrived in uniform and driving a company truck with the company logo. After introductions and letting me know what the game plan was, he began to go to work. From time to time, I would stick my head out and ask a question. He answered all of my questions to my satisfaction spending time to make sure I was satisfied. In no time, he was finished. The old door,tracks and mess were gone. I went into the garage where Frank took time to explain the operation of the door, interior opener and remotes. He also assisted me in setting the code for the exterior opener. He had me open and close the door to make sure I was comfortable, which I was. I thought this would be a big deal which it was, but the guys at Precision made the experience seen effortless. I will have no problem recommending Precision to anyone. Thanks to all involved.

Oscar Suarez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris knows his business and delivers a professional service in a friendly and corteous way. Very pleased with the service and would rcommend him and the company.

robert peek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim came out on a Sunday and did a great job. He was very knowledgeable and was able to fix my problem in minutes. He was very polite and professional, too.

Katrina Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeremy, Was outstanding, Very knowledgable and explained the install from beginning to end. He also explained the use of a bracket that was in the garage when the house was purchased but never knew what its purpose was. He informed us about the garage door motor as well. Give Jeremy a heart felt thank you. My experience with this company and technician was 5 stars will recommend precision to all.

David Gowin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service. Service tech was on time. He was very friendly, knowledgeable and the problem was quickly discovered and repaired. I would highly recommend your services.

NANCY POMRENKE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician on original service call was very friendly, professional and explained in detail what our garage door problem was. Turned out we needed a new door installed; he called to check on availability and confirmed the new door was in stock and would be delivered and installed in 3 days. We also decided to replace the existing opener for better results, and a long life to both. WE LOVE OUR NEW DOOR! Can barely hear it open/close. Am sure our neighbors appreciate it as well! I would highly recommend your company to everyone who needs a new door, or just servicing!!!

Bertha Frazier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the technician did a wonderful job on installing our door. he was very nice and courteours

jeff creamer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent company! Professional, great explanation of what is needed along with options and in time service! Thank you!

jeff creamer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were very professional and did an excellent job replacing our garage door which needed replacing. They came when they said they would and cleaned up everything when they left.

Richard Kraft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Frank meets the Snake! The weather strip on the bottom of my garage door had shrunk leaving gaps at each end & a 4 to 5 foot snake decided that my garage was a nice cool place to live. I tried patching it myself, but he still kept getting in so I called Precision. Frank arrived promptly and I explained my snake problem. He inspected the door, explained the repair and quoted me a fair price. He started the work and I went in my office where I was lucky enough to be able to watch what happened because I had setup a â??snake camâ?? a few days before. I watched as Frank measured, pulled out the old weather strip and began taking off the metal track on the bottom of the door with his drill. All of a sudden I hear a loud bang, a terrifying scream and see him leap over five feet backwards. I rushed out thinking he may have been electrocuted to see him beet red, holding his heart and unable to speak. Seems that Mr. Snake was in that metal track, got mad and lunged out right in Frankâ??s face. The snake then slowly slithered down the doors track to the floor, Frank able to speak and move again grabbed a broom handle and tried to shoo the snake out of the garage, but he kept wanting to come back in. I finally (sorry PETA) grabbed a shovel and killed it. Frank finished the job, cleaned everything up and even took the dead snake away. The work was professional and first rate. This is the second time that Iâ??ve used Precision, I highly recommend them for all your garage door and snake problems!

TOM ROSE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used your company in the past and the quick turn around time is very much appreciated. 5 stars

Mark Richards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just want to thank Sean Smith for the great work he did on my garage door. I'm glad to see there are still hard working americans out there.

Joe Bucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a new garage door put in today and it was completed in a shorter time than we thought and the tech was very polite and professional. We chose precision because of a previous experience we had.

Mike Jerrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and professional service

David Minge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door refurbished in December 2012 and was very happy with the work done. It is now July the door 2013 and the door wouldn't close properly. Travis Ford made a service call and found that the eye sensors were not in alignment. He made a quick adjustment and presto the garage door was working again. I am very pleased. Thank You so much.

Darren Woodruff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim came out and did a great job.He ended up replacing the spring/drum/cable rollers and in about a 1/10th of the time I could have done it and he did it right. He spent a fair amount of time educating me and showing me the various options for repair. I would not hesitate to use this company again. Thanks for the great job. I'll also be posting a review on angie's list where I found the coupon for inspection and roller upgrade . Tim is a nice guy and great at his job.

David Goslin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis our technician called Friday morning to say he would be at our house in 25 minutes and he was right on time. He introduced himself and immediately identified our broken spring and cable. He advised me on what would be best long term and the warranties that were offered. He was very experienced, knowledgeable and efficient. He is definitely the technician that I will request and use again. Our garage door has never been so quiet!!! Wonderful experience, thank you again. David

Bob Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, quality materials, expedient professional highly qualified technician. Thoroughly satisfied.

mercy castillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sean was great. Talked me through all of the steps and what I needed and why needed it. Garage door works like a champ!!! I would definitely recommend this company.

Joe Bucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was very friendly and knowledgeable. We ended up purchasing a new garage door as a result of him finding a crack in one of the panels of our present door.

Joe Bucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was very friendly. He found the problem. We ended up purchasing a new garage door.k

BECKY GILLIS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Their service was exceptional. I called around 8:00 in the morning and 3 hours later the garage door opener was fixed and working better and even quieter than before. The technician (Chris McBee) was friendly, extremely knowledgable and was able to answer all my questions. The service he provided was phenomenal. You should be proud to have him on your team. I will recommend 'Precision Garage Door' to anyone that asks. Thank you for the great service.

John Bracco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service on a used garage motor that had frozen up on us.Great job.

Gail Conner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was great, personality, work ethic and appearance, also his knowledge of his job.Isaw your ad in Mint Mag and decided to have my garage door checked. My only complaint and this is not with your co only but instead of receiving work requested and given knowledge of possible further repair, I bombared with sales pitches for costly repairs. It is amazing to me that a garage door would need $600. in repair in only 9yrs

Robert Mills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called around 5 PM to get garage door repaired as it was locked shut and I needed to go to work in the morning. when I called , I was greeted professionaly and a tech was to be at my house around 6 . Tim came and did an excellant job of not only fixing problem but he also explained the workings of new gear.

Robert Mills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called around 5 PM to get garage door repaired as it was locked shut and I needed to go to work in the morning. when I called , I was greeted professionaly and a tech was to be at my house around 6 . Tim came and did an excellant job of not only fixing problem but he also explained the workings of new gear.

Deborah Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciatd the promptness and the advanced call from the technician (I hate when a company holds me hostage all day). The technician was very professional and did not make a mess for me to clean up behind him. He showed and explained the different parts that needed to replaced (Garage door repair-springs, rims, and rollers). The work was done in a timely manner.

Warren Powers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Third time I have used Precision and everytime they were responsive, curtious, professional, reliable and reasonable cost too.

Phil and katie Lancelot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

i found precession on angies list. The door was stuck less than half way open on the morning of july 4th. They were at the house within 2 hrs. I run a property management company so i could not be at the home as it was a busy day. Tech called my 4 times to make sure i was in the loop. everything except the door was replaced due to age of door and previous repair work done. I am sure the price was good and i found it to be reasonable. Bill was sent to my email asap and the tenant was beyond happy about speed and efficiency. Tenant also commented on the quality of the technician and his work. We will be using this company again.

Teresa Hartfelder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a single cable snap on our two car garage door with my work vehicle trapped inside the garage over the weekend. Not to mention I'm seven months pregnant and have a two year old. I was floored when I called Precision Sunday morning and they said they could send someone out that same afternoon. Frank came 30 minutes early and was courteous and professional. Frank clearly showed us our options and how the wear and tear on our 7 year old door would affect us in the near future. In the end, he was happy to simply replace the snapped cable, or carry out some preventative maintenance that would be covered by a 5 year warranty. Now we have a super quiet garage door with a 5 year warranty at a fair price. We are very happy with our decision and recommend Precision and the team to anyone who needs garage door repairs or maintenance.