Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7882 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
Sorry for the delay, but I hardly ever use my computer. I did appreciate the fast and very professional service I received to repair my garage door. Nic was a great technician and took excellent care of the problem springs. I may have used you many years ago and that is why I chose you again. Should I need to replace anything in the future, I will definitely call you again. Thank you for the prompt and friendly service. God Bless!
- Sharon H
Jacksonville, FL
Walter was my technician on 8/11/2025, whom I requested for service for a Genie coupler that was replaced in 5/2023. Walter is very professional and demonstrates honesty and integrity in recommending needed service and explains the needed repairs. He is loyal to his company and his superiors judging by our pleasant exchanges. I would rate Walter 5 STARS for his service! I question why the coupler needed to be replaced in 2 years at considerable expense to me. It appears that the springs replaced by a Precision technician in 2/2022 were not designed to handle the weight of my door. This in time affects the coupler, all reasonably logical. When Reggie, the technician replaced the broken springs in 2/2022 after 26 years of reliable service, he distinctly said when bringing in the new replacement springs, "These are NOT the springs I usually would install, but I don't have those on my truck now. But with your type of use, these should work for you." Rather than telling me that he would have to go to the shop and get the correct springs or make an appointment for the next day, HE made a CHOICE by telling me they should work and installed the springs. Given that my garage door is usually only opened and closed a few times a week, it's obvious that the springs installed should NOT have been installed. It was irresponsible and unprofessional. On a limited income, I had to replace a coupler and springs because of this Precision employee. AN
- AN
St Johns, FL
Hunter fixed my door and replaced the motor with a much better product all in a few hours on the same day I called. Great Service!
- Saed Spahija
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St Johns, FL
Great experience with Chad. Quick and easy garage door opener replacement
- VS
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Technicians: Chad Martin
Jacksonville, FL
In the early evening my garage door suddenly failed with a loud clang and wouldn’t raise up. Called Precision immediately and they had a repairman out early the next day. The repairman called me with an estimated arrival time before showing up. After inspection he provided a list of everything that needed attention and was very clear that beyond a couple of critical items that needed to be fixed to bring the door back in service, he would do what I chose to have him address (no up-selling here). I ended up doing everything on the list anyway because my home is almost 30 years old and it was time for a major tune-up. I was very impressed with the company and the expertise and professionalism of the repairman. Highly recommended.
- TIMOTHY ADAMS
Fernandina Beach, FL
We have used Precision for years and have always had a great experience and today’s “Check-up” service was no exception thanks to Hayden. From the on-time arrival heads-up to his thorough explanations of his thorough check of our door to his clean-up and departure Hayden did a great job. Thank you Hayden and Precision!!
- Janet Wilkerson
Jacksonville, FL
Worker was great ,and got job done fast.
- Norman Harris
Jacksonville, FL
From our initial telephone call to the final hand shake, our experience with the staff of Precision Garage Door & Openers was absolutely outstanding. Our technician "Tim" was outstanding, his knowledge, professionalism and courteous manner was excellent. Thank you for hiring excellent staff.
- Lyla Roos
Jacksonville, FL
Our service technician Noah was outstanding. He was very efficient, professional and courteous. I look forward to using Precision and specifically Noah for any of our future repair or replacement needs.
- Scott Scruggs
St. Augustine, FL
I didn’t consider using another service as I have used Precision previously and was completely satisfied. Today, I called Precision and the call was answered immediately by a human (no AI) and no lengthy menus. The technician arrived on-time and was extremely knowledgeable about garage doors and openers. He was pleasant and resolved the problem quickly. Once again, I am a happy customer and will continue to use and recommend Precision!
- Doug Jones
St. Augustine, FL
I have always used Precision Door and found them prompt and effective.
- Judy Riggle
Jacksonville, FL
Have used precision before. Always pleased with their customer service & polite workers.
- Jacki Golden
Jacksonville, FL
Tybius and Tim are professionals and gentlemen. Me and my wife were treated with respect and genuine care was provided! Both Tim and Tybius are assets to your company! We highly recommend Precision Garage Doors! Well done!
- Lorette Moore
Middleburg, FL
Connor Brooks is absolutely a most professional, efficient, trustworthy, cordial, no-pressure, quality customer-service Technician!!! After replacing our 30+ year-old Genie, he did point out some parts were still operable but should think about replacing in time. Asking what he would recommend if it were HIS PARENTS' house, he did rank the most crucial issues planning to leave estimates for our review and consideration. Finally, we literally insisted he just do what needed doing. After Connor's review and price quotes, all crucial concerns were addressed and completed. Kudos to Precision for their safety nets by texting a photo of the technician and assuring he will be driving a well-marked Precision vehicle. For prompt appointments with no waiting several hours for someone to show, call Precision,,,we'll ALWAYS ask for Connor)!!!
- Paul and Nance Bonifacino
Jacksonville, FL
Professional, courteous, helpful.
- David Fritsch
I loved how quickly they responded on a Sunday night to scheduling and appointment and was able to accommodate me the very next morning. My service technician was very friendly and thorough. I had used this company probably 16 years prior to this on our old house in Duval County. I would definitely use them again!!!!
- Charity Graves
St. Augustine, FL
My father in law recommended this company after he replaced the door coil spring. Riley did an excellent job of listening, troubleshooting, and maintaining the door. Afterwards we took the time to quote replacing the underrated springs and chain.
- John Vicich
Jacksonville, FL
Amazing scheduling system ! The tech Chad was amazing went the extra mile and totally professional!
- Peter Steinmetz
St. Augustine, FL
Great service Caleb was very courteous and professional and very helpful and I appreciated the quick response. Will recommend you to neighbors.
- Linda Shaklee
St. Augustine, FL
Very pleasant and great explanations of the problem
- Jack Todd
Jacksonville, FL
Rey and Dalton did a good job installing my new garage door opener and give me a good rate for the job done.
- Noel Caranang
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Technicians: Dalton Merritt
Ponte Vedra Beach, FL
Friday evening call to report a problem Saturday mid day a courteous repair technician here and fixed the issue. Can’t get any better than that in my books
- Frances Eaton
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Technicians: Colton Coffell
Ponte Vedra Beach, FL
Noah was the Precision technician who came to my home at my request to assess the condition of my garage door. He was highly competent and professional going the extra mile to provide excellent customer service with the installation of a new motor, springs and other elements as part of a comprehensive replacement of those elements. He especially went out of his way to give me a very fair price and because of that fair approach, I purchased a new motor, springs etc. Noah is an exemplary employee who reflects so well on your company. He deserves a bonus/raise. Thank you for the opportunity to comment.
- Pat Moore
Fernandina Beach, FL
Had a wonderful experience with Precision. The tech Wayne did a great job. He listened to my objectives on my garage door replacement and made recommendations. I never felt pressured. Overall, I would highly recommend Precision to anyone needing repair work or installation of a new garage door system. They now have a customer for life!
- Kelly Taylor
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Technicians: Walter Schnieder
Fleming Island, FL
Didn’t need much (reprogramming a remote) but done quickly, and educated me on how it’s done if needed again (sometimes occurs with battery change).
- Numa Turner
Palm Valley, FL
Technician was professional. He completed assessment, provided recommendations with pricing and completed agreed upon work in timely manner.
- Morris Bellick
Very pleased with the service I received from Precision Garage Door Service of Jacksonville! I spoke directly with the manager when making my appointment today; she was very courteous and helpful, dispatching a technician immediately. The technician gave a courtesy call with his ETA. He arrived and promptly assessed the situation, giving a quote and explaining the work that was needed. When he encountered another unexpected issue, he gave all the pricing and product information so that I could make informed decisions, offering advice on what would be the best overall savings and investment in the long run. I ended up needing to replace not only the broken spring, but also worn cables, roller, and a shredded belt drive, all of which were in bad condition or inoperable. I was extremely satisfied with the work that was done, and my garage door is working better than ever now!! The tech was friendly, hard working, and did an excellent job!! He even gave tips on garage door maintenance that I did not know about and provided a bottle of the lubricant I would need for future maintenance. Thank you so much!! I will highly recommend this reputable company to anyone who needs garage door service, keep up the good work!!
- Katie Sosayachanh
Palm Valley, FL
Noah, was so professional and knowledgeable. We had great experience dealing with him, wish all service techs were this good.
- Penny Rajhansa
Jacksonville, FL
Drew arrived on time and completed the work efficiently and timely. He explained what repairs were needed immediately and what repairs would be needed down the road, which gave us options to consider. He was very personable, knowledgeable, and tidy in his work. We are grateful to Drew for completing the job in one visit on the day of the service call. Highly recommend Drew and Precision Garage Door.
- Colleen Deboer
Cameron did an outstanding job under the intense heat today. A very nice person and, most probably, an exemplary employee.
- Ranny Brewer