Rey Gonzalez
Average: 4.78 stars
Rey Gonzalez's Bio:
St. Augustine, FL
Service Provided:
Product:
Technicians: Rey Gonzalez
Jacksonville, FL
I appreciate the same day service and the tech was very polite and professional and cleaned up afterwards. My garage door is now very quiet and works great!
- Stephanie Murray
St. Augustine, FL
Technician was professional and courtesy. Technician arrived within the time frame indicated by the representative. Technician explained the job in layman terms and completed the job quickly. I would highly recommend Precision Garage Door Service.
- Donna Power
St. Augustine, FL
Rey was outstanding. He responded this morning after I made a request last night. He quickly resolved the issue (door had been painted shut by from the outside by recent exterior painters hired by the HOA). Rey fixed the issue within minutes so I was able to get my car out. Outstanding service. I will definitely call on Precision of Jacksonville for any future needs. Five stars!
- Tim Anderson
Ponte Vedra Beach, FL
Ray was great! This kid showed up on time, on a short notice job on a Sunday and really not an emergency. I saw there was an appointment available, for no additional charge on the weekend, and jumped at it...Ray let me know he was on the way and once arrived, walked me through his inspection process and what my options were for the repair and the cost. Great work!
- Christopher Benoit
St Johns, FL
Rey came out on a Sunday and had my garage door operating again. Plus, he did a complete check and pointed out several areas that needed attention. Rey was very efficient and extremely knowledgeable. Precision is now my go-to company for future garage door maintenance.
- CHERYL FRANZINO
Jacksonville, FL
Such great service, easy to get an appointment, Rey our technician was so helpful and explained everything that was going to need to be fixed and then it was done and fixed in less than 2 hours, brand new equipment set up as needed on our ancient garage door, and helped me set up WiFi connection before he left so my garage door is the easiest access it’s ever been! Thanks Rey!
- Kelsea Piel
Jacksonville Beach, FL
Our garage door arm broke off this morning when I tried to open. I called Precision and they gave same day appointment. Technician Rey was very professional and knowledgeable. He was able to repair the arm to make everything work properly. He also gave suggestions on replacing the opener and door. For now this was our best and cheapest outcome. Will definitely call Precision in future when we are able to replace.
- Candy Haughey
Jacksonville, FL
I chose them because of the quality work they did for me in the past. They arrived on time completed the job on time. Why would I call anyone else? Thanks guys.
- Bud Halliwell
Jacksonville, FL
Ray was professional and courteous. He explained the issue we had and made suggestions to help us make a better informed decision. He went above and beyond to make sure we were comfortable every step of the way. Great asset to your company.
- MG
Jacksonville, FL
Ray Gonzalez arrived within 30 minutes and had the spring replaced within an hour. He also lubricated the door and ensured it worked properly. He communicated everything he would do and did a great job.
- David Starr
Could not have asked for a better company to work with! Not only did they get me in the same weekend I sent the first message, but everything was online and seamless! They had a plethora of time slots available, and the service tech called on his way to make sure I was still good for his arrival time. Once Ray (sweet as could be and highly recommend you ask for him!) was here, he politely listened to my concerns, proceeded to diagnose the problem after troubleshooting, explained the issue, provided options that worked within my budget and completed all the work within two hours, *including* impeccably cleaning up after himself! For your sake I hope your garage doesn’t fail BUT if it does or you’re just looking for an upgrade, these are the folks to call! Thank you Ray for all your help!
- Lauren Margolin