About Rey
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Reviews for Rey Gonzalez
Ray did a wonderful job of explaining everything and helping to set up the app on my phone.
Technicians: Rey Gonzalez
Service: Garage door consultation,Customer support,General repairs & installation
Technicians: Rey Gonzalez
Service: General repairs & installation
Chad was a great technician today! He found a big problem & fixed it right away! He's very courteous and friendly. Precision is a great company. I have used them a few times in the past and I will definitely use them again.
Technicians: Rey Gonzalez
Service: General repairs & installation
Charles Carter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Rey came to my house on a Sunday afternoon and was the most professional and polite person I have ever met. Rey explained what was wrong with my garage door and how he was going to fix. The price Rey gave me is what I paid in the end. Rey is the reason I will use Precision Garage Door in the future and recommend them to anyone with garage door issues. Thanks again Rey!
Larry Kappleman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Carlos was very personable and arrived right on time. He was very courteous and professional and was able to determine the problem right away and was able to repair right on site. Would highly recommend Precision for all your garage door needs. We have been very happy customers for many years now.
Jerry Kaufman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We chose Precision because we used them at our previous residence and were very satisfied with their service and products. Rey Gonzalez was very knowledgeable and did an excellent job replacing our rollers with nylon rollers and lubricating all of the hinges and rollers. We will recommend them to our neighbors.
Robin Ambrose
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
It was very easy to make an appointment with your office. One of the springs broke in my garage. I was given the time slot of between 2 PM and 6 PM. I got a text message from your technician which included my address and stated he would call me with an ETA. At 6:10 PM this evening I called your office and spoke to a lovely girl who said he was at your house and left you an estimate. No one came to my house.
Technicians: Rey Gonzalez
Service: Broken Garage Door Spring Repair
Bob Chaney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I've used Precision Garage Doors before so I called them to do some preventive maintenance on my two doors. Rey replaced both bottom rubber strips (20 years old). I also had him do a check up on both doors which resulted in replacing some rollers. Rey was very friendly and helpful. He walked me through all of the improvements and the warranty. He also gave me the veteran's discount. Very pleased.
Technicians: Rey Gonzalez
Service: Garage Door Repair
Technician was very kind and knowledgeable and arrived one hour after time stated he was supposed to arrive which was between four and 8 o’clock in the afternoon . If you ever use this garage company asked for Ray. He was very nice and very professional at his job.
Technicians: Rey Gonzalez
Service: Garage door consultation
Cristi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Rey was wonderful! He assessed the problem and gave us an estimate. He was very polite and informative when explaining the repair. Once the spring repair was complete he made sure all of our questions were answered and everything was in good working order before leaving. Couldn’t ask for more!
Daryl Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Carlos was gentleman he worked until the job was done and treated us with respect, good job Carlos..Daryl J
Technicians: Rey Gonzalez
Service: General repairs & installation
Fred Roberts
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service and repair
Technicians: Rey Gonzalez
Service: General repairs & installation
Robert L.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Service met my expectations, thanks to the courteous and professional service I received from their service agent, Rey. He arrived early and took the time to explain the various options available to me. He didn't try to oversell and did an excellent job in completing the replacement of my garage opener.
Technicians: Rey Gonzalez
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Martin Kosiek
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Door Service sets the standard for all others to emulate. Service was beyond every expectation. Ray, our service representative, was a true professional. He guided me through every repair issue and option. Ray epitomized personable professionalism, whom you would expect!!! I highly recommend Precision Garage Door Service. I definitely will call them in the future.
Mike Y
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a tech come out to my house today to give me a quote on replacing the balance springs. He did give me a quote back at $2,400 dollars, yes that is correct, $2,400 dollars. So being a shop around guy, I reached out to two smaller mom and pop shops and got quotes back at 450-800 dollars. So luckily by shopping around saved me thousands. Thanks for never your company ever again!
Thank you for taking the time to share your experience. We understand your frustration regarding the difference in pricing. Our quotes include not only the parts, but also professional installation, warranty, and the assurance that the work is completed to industry and safety standards. Additionally, the quote was not for a basic spring replacement. This quote was for a torquemaster system conversion, which included springs, end bearing plates, center bearing plate, drums, cables, and a torsion tube. While we may not always be the lowest estimate, we do strive to provide long-term value, service, and peace of mind for our customers. We’re truly sorry to hear we did not meet your expectations this time, but we appreciate your feedback and wish you the best moving forward.
Technicians: Rey Gonzalez
Service: Broken Garage Door Spring Repair
Lauren Margolin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Could not have asked for a better company to work with! Not only did they get me in the same weekend I sent the first message, but everything was online and seamless! They had a plethora of time slots available, and the service tech called on his way to make sure I was still good for his arrival time. Once Ray (sweet as could be and highly recommend you ask for him!) was here, he politely listened to my concerns, proceeded to diagnose the problem after troubleshooting, explained the issue, provided options that worked within my budget and completed all the work within two hours, *including* impeccably cleaning up after himself! For your sake I hope your garage doesn’t fail BUT if it does or you’re just looking for an upgrade, these are the folks to call! Thank you Ray for all your help!
Technicians: Rey Gonzalez
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Stephanie Murray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I appreciate the same day service and the tech was very polite and professional and cleaned up afterwards. My garage door is now very quiet and works great!
Donna Power
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician was professional and courtesy. Technician arrived within the time frame indicated by the representative. Technician explained the job in layman terms and completed the job quickly. I would highly recommend Precision Garage Door Service.
Technicians: Rey Gonzalez
Service: Garage Door Opener Repair
Tim Anderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Rey was outstanding. He responded this morning after I made a request last night. He quickly resolved the issue (door had been painted shut by from the outside by recent exterior painters hired by the HOA). Rey fixed the issue within minutes so I was able to get my car out. Outstanding service. I will definitely call on Precision of Jacksonville for any future needs. Five stars!
Technicians: Rey Gonzalez
Service: Garage Door Repair
Christopher Benoit
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ray was great! This kid showed up on time, on a short notice job on a Sunday and really not an emergency. I saw there was an appointment available, for no additional charge on the weekend, and jumped at it...Ray let me know he was on the way and once arrived, walked me through his inspection process and what my options were for the repair and the cost. Great work!
Technicians: Rey Gonzalez
Service: Garage Door Repair
CHERYL FRANZINO
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Rey came out on a Sunday and had my garage door operating again. Plus, he did a complete check and pointed out several areas that needed attention. Rey was very efficient and extremely knowledgeable. Precision is now my go-to company for future garage door maintenance.
Technicians: Rey Gonzalez
Service: Garage Door Repair
Kelsea Piel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Such great service, easy to get an appointment, Rey our technician was so helpful and explained everything that was going to need to be fixed and then it was done and fixed in less than 2 hours, brand new equipment set up as needed on our ancient garage door, and helped me set up WiFi connection before he left so my garage door is the easiest access it’s ever been! Thanks Rey!
Candy Haughey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door arm broke off this morning when I tried to open. I called Precision and they gave same day appointment. Technician Rey was very professional and knowledgeable. He was able to repair the arm to make everything work properly. He also gave suggestions on replacing the opener and door. For now this was our best and cheapest outcome. Will definitely call Precision in future when we are able to replace.
Technicians: Rey Gonzalez
Service: Garage Door Opener Repair
Bud Halliwell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose them because of the quality work they did for me in the past. They arrived on time completed the job on time. Why would I call anyone else? Thanks guys.
MG
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ray was professional and courteous. He explained the issue we had and made suggestions to help us make a better informed decision. He went above and beyond to make sure we were comfortable every step of the way. Great asset to your company.
David Starr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ray Gonzalez arrived within 30 minutes and had the spring replaced within an hour. He also lubricated the door and ensured it worked properly. He communicated everything he would do and did a great job.
Technicians: Rey Gonzalez
Service: Garage Door Repair