Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7522 reviews, averaging 4.95 Stars:
St. Augustine, FL
Product:
Ponte Vedra Beach, FL
Very pleased with the service provided! I needed a garage door repair and a friend recommended you. The woman who took my call was pleasant and informative and was able to get a technician to come the next day. Alan H. was the technician and he was experienced and patiently explained all options and pricing. Was very happy with entire process! Thank you!
- Teresa Bonner
Product:
Callahan, FL
Very responsive with a quick appointment date to fix our garage door. The doors moves more smooth and a lot more quietly…thank you!
- Greg Pierce
St. Augustine, FL
Terrific! I have had both my garage door openers replaced by Precision, different times. Their staff is timely, per appointment, go right to work and complete the job quickly and correctly. This time was a broken wire on one of the sensors. The problem was corrected under warranty in record time on Saturday! I would recommend this firm anytime.
- Tom Lafon
Jacksonville, FL
This was an outstanding service call, I wish I could give him double stars. If the install team is as professional I will be greatly pleased.
- Tom Bodden
Product:
Jacksonville, FL
We had a new garage door opener put in. Tim and Brian were our Technicians. They were excellent! Knew their job very well and very helpful explaining everything! Would recommend them again!
- Don Golden
Jacksonville, FL
HAYDEN did an excellent job.he was very professional. He explained what when wrong with the previous system and guided me to choose the best on for my application
- Jeremey Laurent
St. Augustine, FL
The installer focused only on the positives of his door type. Did not inform me that it would look totally different the door opener on the adjacent door. Did not inform me in advance it would leave a substantial hole in the wall were the activator remote is mounted. I feel I must now replace the fully functional opener on the other door for appearance sake.
- Charles Claysmith
Mr. Claysmith, I am sorry that we did not meet your expectations. As discussed with you at the time of service, your existing garage door openers are old and unfortunately one of them was not working well due to the age of the unit. The model of the existing openers that you have are no longer made. There is no way to replace the broken unit with a new opener and have the appearance as the other older unit in your garage because over the years the appearance of the units have been changed. As for the hole in your wall that was discovered under the existing wall station, I am sorry that the builder had such a large hole that was hidden behind the unit. As soon as we removed the unit and discovered this you stated that you have found many items in your home that the builder did similar to this. This is unfortunate and wish this was not the case, however we did not build your home. I appreciate your business and feedback and understand your concerns and hope that the work that we performed was satisfactory. If you have any issues with the unit or work performed please let us know.
Product:
Jacksonville, FL
Service provider called ahead to let me know he was on his way, was on time and fully explained the issue, was efficient with repair. Great company with great customer service!
- Whitney Cobb
Product:
Fleming Island, FL
Great experience with Precision Door. The service tech was prompt actually arriving early. He was knowledgeable friendly and courteous. Took all the time I needed to make sure I was satisfied. I highly recommend Precision Door.
- T Bennett
Jacksonville, FL
As I expected, the garage door repair was much more expensive ($822.86) than we had planned on paying when we called Precision. I have always heard that Garage Door companies take the customer for all they are worth. However, in our case, the work that was done is work that needed to be done. In our case, I don't believe more was done than was necessary. I would like to thank Tim and Brian for a job well done.
- Pam Tutt
Middleburg, FL
Quick response and excellent service. Repairman fixed problem and instructed me on what to do if problem occurs again. Our go to garage door repair service.
- Robert Harmon
Ponte Vedra Beach, FL
Excellent service and very professional. Dalton was our technician. Very polite and knowledgeable young man.
- Daniel McGeachy
Jacksonville, FL
Dalton is an excellent Service Technician. He arrived within the service window. Dalton was very patient in showing me how to operate my new equipment. His is very professional and pilot.
- Sharon Graham
Service Provided:
Product:
Technicians: Dalton Merritt
Jacksonville, FL
Chad my service guy was excellent. He arrived 30 minutes before the scheduled window time and went right to work. He explained things that caused the problem and made adjustments to get the door running like new.
- Ben Edwards
St. Augustine, FL
Prompt, Friendly, Informative Great Job Ted Kuchar
- Ted Kuchar
Jacksonville, FL
I called for garage door repair and they had someone out the very next day. He was friendly and polite. He knew the problem and had everything he needed on his truck. The repair took less than a hour. I would highly recommend Precision for any garage needs !
- Kim Kelly
St. Augustine, FL
Service was prompt and an excellent value. We could not be more pleased!
- Frances Lake
Product:
Middleburg, FL
My garage door needed work It was not dependable, sometimes it would open and close but most of the time it wouldn't. The young gentleman you sent out named Dalton was courteous respectful and helpful answering all my questions and explaining what the problem was and what he needed to do to fix it. He had to replace the garage door opener and belt rail as well as the rollers that rolled the door up and down. I am 82 years old and am not able to do the things I was having to do to get in and out of the garage. He also programed the garage door opener in the car which I would not have been able to do. I feel like Dalton went above and beyond and gave me excellent service. I would give him a 5+ if i could and will call you again if i have any more problems with my garage door. GOOD JOB!!!!
- Billie Powell
Green Cove Springs, FL
My door derailed suddenly today and Riley was on the scene within 1/2 hour of my telephone call and I live out in Green Cove Springs. He had the door overhauled in 40 minutes and everything is working much better. Thanks for the great service.
- Alan Cornell
Product:
Green Cove Springs, FL
He was very helpful, and knowledgeable of the situation. He repaired the springs in a timely fashion.
- Wade Patricia
Jacksonville, FL
Service was timely and competent price was reasonable
- Eduardo Morales
Jacksonville, FL
Precision was great! I used the text feature after hours last night and by 2:30 today my garage door was fixed and working beautifully. Riley was professional, knowledgeable, and pleasant. He made the necessary repairs quickly and respected my time so I could get back to work. I will definitely use Precision again, and recommend them to my friends and customers.
- Desiree Colombo
Jacksonville, FL
Very responsive to repair call. Technician was professional, found the problem quickly and repairs were made on the spot. We have used Precision several times in the past and have never been disappointed.
- Debbie Harris
Jacksonville, FL
Excellent job! On time, courteous, friendly and knowledgeable. So excited to have our garage door working again! Highly recommend Precision for your repairs.
- Melanie Jensen
Jacksonville, FL
Dalton arrived earlier than expected and called before to confirm. He quickly diagnosed the problem, provided options and allowed for questions. He installed our new opener quickly and efficiently and answered all questions before finishing the job. Dalton is a great representative for the company. This was all around great service and we are very happy with the outcome. I will recommend Precision to anyone I know needing service.
- Joseph Miller
Service Provided:
Product:
Technicians: Dalton Merritt
St. Augustine, FL
I’m very pleased with the work done on our garage door opener. One day it was fine and then not! I made the call this morning and a service tech was here this afternoon. Tim was a great guy and easy to work with. We appreciated his work ethic and friendliness. Great job!
- Bob Stokley
St. Augustine, FL
The technician was very friendly, very clear on what was wrong and the level of service options there were to fix it. He was able to fix the entire thing right then and there and was clean and done very quickly. He also gave us maintenance tips to keep it running great.
- Donna Wagner
Jacksonville, FL
He was very professional answered all my questions and worked very quickly
- Charlie Taylor
St. Augustine, FL
Just excellent service, fast and courteous.
- Gary Otto
Product:
Wesley was very knowledgeable and professional.
- Jeff Moser