Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 8375 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
Chad was excellent. We had a great experience with wonderful customer service. We would definitely recommend. Thank you, Chad and Precision!
- Shivaunn Vida
Fleming Island, FL
The technician did an excellent job. he is professional.
- Vangie Giudice
Service Provided:
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Technicians: Cameron Mackenzie-Lewis
Jacksonville, FL
Technician Kyle Daley was extremely professional and polite. Before he did any work he told me what needed to be done be got and got my approval. Will use precision again.
- Bill Steenson
Jacksonville, FL
Super helpful and responsive team! Was able to get on the schedule for the same day. Kalen was awesome! He fixed the spring mount, assessed the system and had it running smoothly in no time.
- Michael Piscitelli
Called 11:30am on Sunday and the tech, Noah, arrived the same afternoon. He replaced the entire spring assembly with a better system. More importantly, he didn't just fix the problem and run. He took the time to go over the entire system. The doors had a lot of play and drove me crazy on windy days. He tightened everything down and now no rattle. Excellent work!
- Tony Caruso
St. Augustine, FL
I found out about you through tv and magazine ads. I've used you before and the service was satisfactory Today the service was great. The both times I've used your service your people were cordial and knowledgeable.
- Edward Yanis
Fernandina Beach, FL
Chad replaced the rubber seal, rollers, and springs on my garage door. He was professional, knowledgeable, courteous, and friendly. The products and services are competitively priced. Highly recommend.
- Linda G
Jacksonville, FL
I've used your company for many years, because of their professionalism. They do a great job, and in a short time.
- Richard Vitito
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Orange Park, FL
Worked with both Kalen King and Chad Martin on two days to get my garage door opener going again. Initial problem was sensors, but I’d been seeing error messages on the spring and tensioner. Kalen said both were weak, and tensioners aren’t being made anymore, but I might find one on line and install it myself. I’m not very handy. The only other option was a new motor, quite pricy. I’m nervous about spring failure so I chose to have it replaced, opted to not worry about the tensioner, as it could last awhile. Repairs were made. Unfortunately for me, the tensioner must have been waiting for a chance to fail, as it did shortly after. So called the next morning, Chad showed up 2 hr later, gave me my options, I chose a motor, he installed it and reset up my remotes. Both gentlemen were knowledgeable, well equipped and honest. Glad I chose Precision.
- Bruce Novakovich
Orange Park, FL
Great customer service from the first call. Rapid response and able to quickly meet my needs.
- Laurie Cheatham
Orange Park, FL
I had a thought, made a call, had a technician over within an hour or so and in a few days I will get my new garage door! A very genuine and helpful young man named Hayden helped me make the right decision to change out my old door for the new one. Thanks Hayden! And everyone else as well.
- Richard Clark
Jacksonville, FL
Your tech did a great job!! Door is running smoothly and quietly!!
- Amedeo Coraggio
Excellent service and very timely!! Conner was very polite and friendly. He explained the problem and the options. I had. Did I just want to replace the broken spring or head off future problems. I chose to repair or replace whatever was required. Conner represented your company very well.
- John Looney
Jacksonville, FL
Received a courteous response from Ms Latoya when I called with the problem of my garage door. Received a prompt call from the technician ( Michael G.) of his approximate arrival time and what would happen upon arrival. Michael’s knowledgeable expertise and professionalism during fixing of my garage door provided a comforting feeling my garage door would be fixed. Once the work was complete Michael G explained the warranty. Thank you!
- Angel Panell
St. Augustine, FL
Mike G was very professional and worked diligently to get the springs replaced. Very nice young man. We were really happy that we chose Precision to do the repair. Highly recommend them.
- Nancy Koleilat
Orange Park, FL
Chad was an outstanding technician, I highly recommend him and the services of Precision Garage Door Service. He came back over after hours to make sure the system was working. He was quick and provided his best service at a reasonable price. Provided comms to let us know when he was on the way and arriving, you can tell he has a ton of experience and expertise in his craft. Great work and thank you for your efficient and effective install.
- Chris Waszczak
Neptune Beach, FL
Ron was the installer and did an excellent job.
- Michael Bell
Cameron came out same day when our door stopped opening and closing. He diagnosed the problem immediately and fixed the issue. He was honest and kind! Highly recommend and will continued to use Precision.
- Michelle Stewart
Jacksonville, FL
Noah, replaced moth garage door openers and setup all remotes including my car.
- Jim Healy
Jacksonville, FL
Service was great. Charge for Service was not so great. $200.00 per hour for labor is not acceptable. Cannot recommend your Company, nor will I use it again.
- Keith Farmer
Hi Keith, Thank you so much for taking the time to speak with us today. I appreciate the opportunity to address your concerns. If there’s anything you need in the future, please don’t hesitate to reach out. Thanks again!
Ponte Vedra Beach, FL
on time, great service, very professional
- Craig Dolven
St. Augustine, FL
I called for a service appointment, expecting it to be after the holiday and there was availability the same day I called. Noah was my service person. I explained what I thought was the issue and he did routine maintenance on the door as well as showed me how to make it a manual working door. I also explained that I was having an issue with the opener and it was replaced.
- Janet Shad
Fruit Cove, FL
I was very happy with the service the technician Riley provided. He explained what the problem was and what options I had to fix the problem. He was very polite and pleasant. Did a great job. Gave me a good price. He is a credit to this company. I would recommend them for any garage door issues and ask for Reilly. You won’t be disappointed.
- Frances Borochaner
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Technicians: Riley Holloway-Heim
Yulee, FL
We received immediate repair service, when our garage door spring broke, and we couldn't open the door at all. They came early the next day, and reviewed what was needed and repaired it in a few hours. Nate was awesome, with no additional sales pressure.
- Carolyn Del Cielo
Jacksonville, FL
The gentleman that came out to assist us with fixing/replacing garage door was very friendly and helpful. Even thorough it was a nasty weather day he never seemed upset to be here. He gave us not only advise on what all was needed, but type of door needed. The price was quite a bit lower than I expected (nice surprise), and said it wouldn't take long to install, can't wait for him to get it in.
- Eva Williams
St. Augustine, FL
Excellent service every single time with Precision Garage Door !!! Noah was extremely knowledgeable, friendly, and such a polite young man who went above and beyond to help us out . I highly recommend using this company and I recommend them to anyone who needs garage door repair. Thanks again for coming to our rescue.
- Louis Petrarca
Jacksonville, FL
Precision was quick to send someone to my house. The man who came to my house was kind and professional. They were prompt and sent texts to let me know who was coming and when. I would use them again.
- Dianne Adcox
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Jacksonville, FL
Almost a complete repair. Tim was very helpful in explaining all that needed to be repaired & then outlined what needed to be replaced if the door were to work properly.
- Michael Monaghan
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Technicians: Tim Van Vuren
St. Augustine, FL
Garage Door Chain broke down and door would not function. Called Precision Garage Door Service and they had someone here in a couple of hours. The technician diagnosed the issue and had the parts on his truck to repair the door. He had it working in under 40 minutes. He was very professional, friendly and wanted to resolve the issue. Thank you for taking care of our problem.
- Jamie Diaz
Excellent, timely and very professional service, provided technical explanations and insights into the equipment that had caused failure to my aged opener system.
- Larry Scrabis