Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7944 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville Beach, FL
Great job, the technician was right on time. This was a warranty call and he was even ten minutes early. Fixed the problem and back to work I went.
- Jeff Hill
Fleming Island, FL
Chad was great..very informative and did a good job on our repair/maintance . Thx!
- Jon Giacoman
Great Service on time and the price was right!!
- Ray Spangler
Middleburg, FL
Great service. Arrived in a timely manner, set to work and finished in good time.
- Ed Fong
***** Precision Door Service is the place to call. When I found my car hostage in my garage I called them and they came right out... not just the same day, but that morning! They managed to release my car from hostage and we ordered a new door. The installation went quickly and efficiently. The technicians were professional and polite. And their office staff is knowledgeable and helpful. I highly recommend Precision Door Service.
- Carlene Chapman
Jacksonville Beach, FL
Wow! Frank just put in a new spring and I just got the best service. Totally professional and experienced. You should not only be proud, but feel great that you have quality pepole working for you. Great Job
- Ed Bator
Product:
Ponte Vedra Beach, FL
Very Professional and informative. Quick call time and very accommodating. Thank you for your promptness and repairs.
- Stacey Fowler
Product:
Ponte Vedra Beach, FL
Bill was outstanding. His customer service and expertise were outstanding! ! Thank you...
- Eliud Torres
Jacksonville, FL
Tim was on time (like on the dot), explained to me what needed to be done. Within an hour he completed the tasks, cleaned up the mess, settled the check and was on his way. Not bad.
- Clifford Strickland
Orange Park, FL
I have no issues with the technician that came and repaired our door. He demonstrated a thorough knowledge of garage doors. If the occasion should arise that a needed further repairs to our garage door I would be very happy should Precision elect to send the same technician as used this time. The area that prevents me from giving Precision 5 stars is the cost factor. When I called Precision on Sunday 9/14/14 the lady quoted a cost of $148.00 per spring replaced. When I told her I would look around and get back to Precision if Precision proved to be the best repair service for the problem I had. Just before our conversation concluded the lady offered both springs being replaced for $229.00 which was the offer I accepted and we made the appointment for Monday morning. When the technician arrived the subject of a $48.00 service charge was to be added to the invoice. When I balked at that and told the tech what I was told on Sunday. To clear up that discrepancy the tech removed the $48.00 service charge. While working the spring replacement the tech noticed, and brought to my attention, a defective bracket that held the spring rod up at the ends. When asked the cost to replace the two brackets he quoted me from his manuals a total of $119.00 for both. Having been convinced the of the need, I approved the addition of the two brackets to my invoice. In today's sluggish economy cost control becomes an issue for most home owners. Every thing costs more. Planning expenditures may well be the difference between living within our means or losing everything.
- Frank Hall
Product:
Neptune Beach, FL
5 Star exceeded my expectations
- Niles Majure
Jacksonville Beach, FL
Superior service. Installed new garage door. Excellent and professional technicians. Met all expectations. Highly recommend this company.
- Henry Demps
Jacksonville Beach, FL
Great Service. Both the estimator, Chad and the technician that did the work, Dan Mangus were terrific. They were punctual and very easy to work with. Dan and his partner, Jeremiah had a real job on their hands taking down an old metal door that was totally rusted out and torn up. But they were up to the challenge and the new door looks great. Of course since this is at The Haunted Trails, the haunt crew has been told to take brush and paint and turn the door into a haunted theme. Let me know if you want me to send pictures. Thanks again.
- Mike Milward
Jacksonville Beach, FL
Very professional. Timely service. Fair price. Very friendly.
- Donald Zoller
Product:
Ponte Vedra Beach, FL
Quick appointment. Timely and professional. Explained in detail problems and work done. Friendly skilled technican. Fair pricing. Happy to recommend.
- Marylou Crupi
Product:
Jacksonville Beach, FL
Adjusted spring tension on door and Gil listen to what I had to say. I have found a lot of techs seemed to have a solution in mind and do not listen to what customers are saying. Great job...Gil
- Alvin Barkley
Product:
Jacksonville, FL
Had GArage door springs installed a few months back. Service call was very good and prompt. This call was answered equally quickly and installation was done very satisfactorily
- Alphanse Lafrance
Product:
Green Cove Springs, FL
5 stars on Sales Person , and installer. New garage door looks great . I would recommend Your company and Your Associates to Anyone who needs any Service You provide. Thank You for a Great Job.
- Jimmy Potter
Product:
Jacksonville Beach, FL
We called Precision at around 3:30pm and was told that the tech would be at our house between 4 and 6. He called at 4:00 to let me know he was on his way and showed up at about 4:20. We needed a spring fixed, which was repaired in about one and half hours. He also installed a new garage door opener which took a little over an hour. I believe Chad did a great job and was very pleasant. We chose Precision from online reviews. They may not be the cheapest in town but the work is excellent. We are very pleased.
- Matt Jacob
Product:
Jacksonville Beach, FL
This was the second time I used Precision to diagnose and repair my garage door problem. They were at my residence within three hours after I contacted them. The two man team diagnosed the problem and replaced my garage opener with a new drive unit and belt drive. The finished the job in about an hour including the inspection and lubricating of all door components. The job was perfect and the door operation has never been quieter. The clean up was excellent. I would not hesitate to call them in the future. The job is certainly five stars.
- Robert Flagg
Product:
Jacksonville Beach, FL
Here's what they did: Replaced torsion springs, rollers, mounts, garage door opener, remote keypad, remote button, old drive mechanism, pulleys, cables and other miscellaneous. Here's what I think: Scheduling simple (albeit I was confused thinking I was talking to an answering service), they called to let me know they were coming; they arrived at the scheduled time. Both Tim Van Vuren and Devin were fantastic to deal with - explained everything thoroughly, provided expert advice, cleaned up after themselves, I wish every contractor could be this good. I did more than I anticipated but I believe it is a good thing, no complaints from me. I'll not only call them if I need them, I will recommend them to anyone I talk to that has issues with garage doors. They even helped me program the homelink in my car - thanks for that!
- Larry Lachance
Service Provided:
Product:
Technicians: Tim Van Vuren
Jacksonville, FL
The reason we chose Precision Garage Door service was that our garage door spring broke (which had been replace previously), our cars were inside the garage, and we were upset with our situation. We telephone another Garage Door Service, and they did not return our call in a reasonable lenth of time. We had seen Precision advertised in the "Money Magazine", and we called. Within 20-30 minutes your Employee, Chad, was rining our doorbell! That is service!! He was very professional, was willing to try to do whatever we wanted to do with the door....but he knew as we did, that we needed a new garage door. Today, Thursday, 2 young men brought and installed the new door (taking our old door down), their names were Cody and Devin, 2 very fine, polite, friendly, and very good workers. The door is very nice, sturdy, beautiful, and the young men we have dealt with are an asset to your Company. We are very pleased, and will certainly recommend Precision Garage Doors very highly to our friends and neighbors. Thank you so very much for such a pleasant experience.
- Gordon Edwards
Product:
Jacksonville, FL
Tim did a great job of explaining issues with our garage door, and potential fixes. He did a good job on doing the work.
- David Mitchelle
Fleming Island, FL
Excellent service from this company. I had conducted some brief research with regards to estimates and the kind of work needing to be completed. After reading some reviews, Precision received our business. When Frank arrived he was both courteous and professional. Before he even began the work, he discussed options/packages to consider in the prevention of future mechanical breakdowns. After some discussion, we chose a package that suited our needs. His no-pressure sales ability was further reinforced when he actually showed us the worn down parts that we would've eventually need to replace. At that point, we were confident that we had selected not only the right company but, they had sent the right installer to help fix the problem. I would commend Precision for their experienced employees like Frank and will most assuredly recommend this company to our friends/neighbors should the need arise for garage door issues. Thanks Precision and Thanks again, Frank!
- Robert Bellomo
Product:
Ponte Vedra Beach, FL
Excellent work. Went above and beyond. Personable, professional, and knowledgeable. I called and received same day appointment and service. I would recommend this company to anyone needing garage door work. I am extremely pleased with the work.
- Vicki Shaw
Product:
Fernandina Beach, FL
Brett was on time, professional, knowledgeable, and is a credit to your company. He spent about an hour at the house we are purchasing. Brett presented three options for my consideration. As soon as we close on the house, I have no reason to contact another company for an estimate. I am very happy with Brett and his presentation.
- Phil Whitaker
Jacksonville, FL
This is my first experience with Precision doors and I was impressed. The technician (Frank) arrived on time and was very knowledgeable. He diagnosed the problem and had repairs completed in about a half hour. My online coupon was accepted and I ended up paying less than I expected. The door works great now and I will definitely be using Precision again for any service needs, or when I eventually need a new door.
- David Ludwig
Product:
Ponte Vedra Beach, FL
I have never dealt with a more professional and attentive company. From the first call I made until I shook the repairman's hand It was an excellent experience.
- James Wynn
Jacksonville, FL
These guys have come through for the second time with prompt, friendly and quality service! Thank you.
- Bronwen Chandler
I would rate my experience with the service tech from Precision (Bill) to be outstanding. He was very professional, thorough, and did a great with in replacing my garage door springs. He was a extremely professional. I would recommend Bill and Precision again.
- Deborah Delong