Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7625 reviews, averaging 4.95 Stars:
Jacksonville, FL
Ponte Vedra Beach, FL
Shane arrived on time. Called me prior and finished the job in about 45 minutes. Did not try to oversell
- Linda Kobetitsch
Middleburg, FL
Outstanding service. Frank our technician was very pleasant and knowledgeable. He arrived less than 15 minutes after calling for service, Very happy with the service performed and felt the price was equally as good. They will be my only garage door company going forward
- Raymond Wensell
Product:
St. Augustine, FL
Jeremiah was our technician. He came and surveyed what needed to be done one day, and came the next to fix, calling before both visits. He expertly fixed our noisy garage door. He also "tuned up" our new door after we broke it in for a couple of weeks following installation. He fixed one broken remote. And - what a personable fellow!!! This fellow is a keeper and a great spokesman for Precision Garage.
- DANIEL HARTMAN
Ponte Vedra Beach, FL
Mark, gave us an estimate, very professional
- Stanley Matthews
Jacksonville, FL
I had a good experience with Precision on a prior service call. Alan Harp came early and had my problem solved in about 30 minutes. He was very professional and courteous.
- Martha W Jackson
Product:
Fernandina Beach, FL
You have always taken very good care when I call with quick responses and appointments. Your team is very professional and thoughtful especially during these uncertain times. Thank you as always.
- Beverly Michael
Jacksonville, FL
The appointment was easy to make and got it same day. The technician was actually early and called to advise and see if it was okay. My issue was fixed timely and right. Based on my experience I actually had the tech Hayden S do more than I needed based on his work and professionalism. I would highly recommend.
- Greg Smith
Jacksonville, FL
Had a great experience. Your technician was punctual, extremely knowledgable and very efficient. In addition, he was very personable and did a great job. I know who to call in the future. Thanks.
- Bob Reller
Ponte Vedra Beach, FL
Michael did a great job - showed up on time, diagnosed and corrected the probelm very efficently! Thank you
- Tim Karp
Ponte Vedra Beach, FL
Request for service resulted in quick appointment and Hayden was on time. He was professional, courteous and fixed the problem. Service charge was reasonable. I'll use Precision for future problems.
- William Lanius
Jacksonville, FL
Precision offer the best quality garage door at the best price! Great workmanship and dependable service.
- Michael LaRoche
Excellent Customer Service. Tech was professional, knowledgeable and courtesy.
- Tommy Tomlinson
Product:
Middleburg, FL
Technician was outstanding!
- Tim Carlyn
Product:
Jacksonville, FL
Great service! They called on day of appointment and came early. Tim and his partner were very easy to work with and explained everything completely. Very happy with the service! Would recommend Precision to family and friends.
- Dorothy Hughes
Jacksonville, FL
Frank was very Professional got the job done quickly excellent job I would recommend Him for any garage services
- Sharron Thomas
Product:
St. Augustine, FL
Tim and Tom were here the morning after we called and were very professional and friendly.
- ALEX W.
Jacksonville, FL
I am a fellow business owner. To say I am obsessed with providing great customer service would be an understatement. It is the life line to operating a successful venture. Your team provided exceptional service. Beginning with your call center, traveling through to your estimator/salesman and terminating with your installer. Excellent communication, attention to detail, expert craftsmanship and ultimately an enjoyable experience. Thank you
- Ron Bristol
Jacksonville, FL
My son actually arranged for the service and it was scheduled between 4-6pm, 23April; tech called for an earlier time and that worked out even better. He was on time, explained everything thoroughly and showed me the options for the repair. Overall, great customer service! I'd definitely recommend Precision... Thank You SO much!
- Joseph Wilfred/Dede Taylor (Mom)
Product:
Jacksonville, FL
Our garage door had been acting up for a little while and finally it just died on us last night. I knew it wasn't good when I saw some pieces flying off of it and knew that it was going to be to much for me to even consider trying to work on it. I had heard some good things about Precision Garage Doors from some neighbors and called them the next morning. Wow, got an appointment for that afternoon and the Service Tech Tim Van Vuren and his asst were on time, explained what they were going inspect and give me options on what the issue is and what is needed. Well they went at it after I told them what little I could tell them that had happened. They diagnosed the problem, we decided how to correct the problem as a team and the went to work to fix the problems. Both of these gentlemen were very professional, fixed the problem, cleaned up afterwards, and went over everything that was done to correct our issue, answered all of my questions to my satisfaction. They were a pleasure to work with and I would highly recommend Precision Garage Doors to anyone whom needs service or a new garage door installed or repaired. OH and I would request Tim & his assistant !
- Terry Suitt
Orange Park, FL
So the reason for my 2 star rating is because I was in a desperate need. I needed a hinge replaced. When I inquired the receptionist said it would be $25 for a hinge and my service call would be waived if service was done. I removed the old hinge myself but couldn’t put a new one on. So when the young man got here he assed the situation and said I needed a whole new door. WHAT!!! I explained my job situation due to the COVID19 and I just needed to get buy for right now. No money for a whole new door. He said no way to put on new hinge. I asked if he could just put on the old hinge he said NO. I needed a hero right then. Not a $1000 bill. I called a friend who was able to send someone to fix the situation. Lubricate it and align it. All for a couple dollars. It’s as good as new. I will never refer or suggest Pricision. So sad in a time of need.
- Renee White
St. Augustine, FL
My garage door spring snapped and garage door motor caused additional damage since it didn’t stop trying to open door right away. We called precision garage doors about lunch time and they were able to send guys out that same afternoon to take a look at the damage and provide repair recommendations. I needed a whole new door with new tracks and hardware. Precision was able to get the installers out two days later thanks to a quicker than expected permitting process. The installers were professional and did a great job. I was very impressed with the every aspect of the entire process. I would definitely use precision garage doors again and recommend them to anyone.
- Heather Bean
Product:
St Johns, FL
Your technicians were great with the recent original two-garage door instal. But my wife called for recent problem with one of our doors and the technician came right out as scheduled and immediately resolved the issue. We think that Precision and your Techs are great!!
- JOE CALABELLO
Product:
Ponte Vedra Beach, FL
Jason Shepard was professional, knowledgeable, and would definitely call for him again
- James Turner
Jacksonville, FL
Very satisfied with Precision Door's service. I was able to get an appointment the same day that I called. The technician showed up earlier (which was a good thing) than expected, and finished the job sooner than was promised. I would highly recommend their services.
- Michelle Farber
Product:
Jacksonville, FL
Mr. Alan Harp was very professional, informative, and thorough with completing the work. Thank you for the quick appointment and completion of work!
- Rhonda Bryant
Product:
Jacksonville, FL
I just had a new garage door opener installed today. Allen was my tech and he did an amazing job. He did not even take an hour and he replaced the spring as well. He was very personable and professional. He explained things in laymen’s terms so I could understand. I would highly recommend this business for your garage door needs. There was no trash left and he left my garage clean..
- Elaine Watson
Product:
Green Cove Springs, FL
Second time we’ve needed garage door assistance, and Precision is always our choice. They are fast, courteous, and efficient. Highly recommend their services, whatever your garage door needs are.
- Soreka Sholedice
Atlantic Beach, FL
I called, they came the next day when they said they would. Technician explained the cost of repair. Repair was done. Technician was an affable guy. I would recommend.
- Ben Lewis
Product:
Middleburg, FL
I have used the services Precision Door multiple times. They are always on time & very professional. They provide multiple options to address the issue and have never pressured me on any decision. I am positive I will use their services in the future on any Garage Doir issues.
- Karen and John Skinner
Product:
I chose precision garage door because the fast professional service that I have received in the past this makes the third time I have used your services in the last three years thanks for the quick response and reasonable rates I would highly recommend your company
- Ted Saunders