Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 8113 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
My Dealership recommended your company for the service I needed, thanks to your technician, the problem was resolved in a timely manner and very efficiently.
- Caroline Blackshear
Orange Park, FL
So I bought this house six months ago it was built in 1972 I believe they change the garage door once 30 years ago. I came home for lunch drove in my garage and when I push the button to close the garage half of it fell off the hinges. I called around to A few neighbors and two of them gave me precision number. I called some other numbers as well and no one could come out the same day next week they’ll call me back. Etc. etc. etc. I called precision and the woman said she’ll have a technician out there in 20 to 30 minutes. Alan came in 20 minutes. Very professional easy to talk with explain what needs to be done in lay terms. He gave me a couple of estimates. Gave me time to think it over and call my dad. And we came up with a plan. I also received a military discount. And he took care of it he had everything he needed on the truck. I was very very very impressed. He also told me they usually do same-day services. So that’s where my five star rating comes from.
- Renee Mejias
Product:
Jacksonville, FL
Excellent customer service. No hard sells when presenting options. Very professional and informative. I chose Precision because they were the best value for quality and we had used them in the past for roller replacement. Would highly recommend!!
- Martin Brozovich
St. Augustine, FL
Both of our garage doors have been giving us trouble the past few weeks. Yesterday, one of them quit working completely (wouldn't open). We called Precision and they were able to schedule two technicians to come out today. The door that wouldn't open had a broken torsion spring, so we had them replace the springs, drums, rollers, cables, and bearing plates. The other one we had them replace the unit with a new one. The old one was a noisy chain-drive unit. The replacement is a quiet belt-drive unit (like the one that was rebuilt). The technicians were polite, respected our property, and kept us informed of what was being done. Highly recommended.
- Wayne Fields
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Technicians: Chad Martin
Fernandina Beach, FL
The company return my late evening phone call early next day. Michael came out, was very knowledgeable and in 1 hour fixed the automatic garage door. Very pleased with response and time to completion.
- Walentin Mirgorod
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Technicians: Michael Gavandalli
Jacksonville, FL
Allen was very polite and did a great job.
- Johanna Fennell
Orange Park, FL
Awesome technician, Wesley was above and beyond. Straightforward. Checked everything, replaced what needed replaced. Listened to bad jokes and even acted like they were funny. $20 an hour technician only. $25 an hour if you watch. $30 an hour if you help. Just kidding. Very professional job!
- David Baird
Product:
Jacksonville, FL
Reggie was on time and very professional. His assessment was thorough and he presented the information to my understanding to include throughly explaining my options. Excellent work! Thx Reggie! Shantell Cohen
- Shantell Cohen
Product:
Jacksonville, FL
I've used this company before several times and was always satisfied. This time was no exception. My tech today was friendly, informative and very knowledgeable. I am very pleased.
- RAE BROOKS
Fernandina Beach, FL
Very impressed with timely response and knowledge of the mechanics. I learned a lot from Michael. He is a very nice young man and he did a great job for us. Will certainly recommend and call if we have future needs
- Jim Morgan
Orange Park, FL
Wes was Awesome!! Called and he came out same day, within a couple hours of call. Did an excellent job on repairs and even cleaned up when completed. I highly recommend this company for any garage door issues. Great Service is difficult to find these days. Also, very reasonable in price. Thank you!!
- Joe Towery
Product:
Jacksonville, FL
Great service. Technician was right on time and had the issue fixed within a few minutes. While he was there he also lubed all of the rollers without being asked. Very friendly and explained all that he was doing.
- JOE EBERLY
Jacksonville, FL
Jason was fast and did a great job
- James Libero
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Fleming Island, FL
Prompt and professional service - good price - Dalton really was nice to work with and knows what he's doing! We are really glad we called you to repair our garage door. Thanks!
- James Borah
St. Augustine, FL
Our garage doors were not working very well and we requested an appointment to have them evaluated. Nate L. was right on time for our appointment and after he had gone through checking the doors outs he gave us his professional opinion. Basically our garage doors operational system was shot and everything but the doors needed to be replaced. After he explained in detail what he would be doing to make the garage door system work effectively and giving us a quote on the work we allowed him to to complete what needed to be done. He did an excellent job, cleaned up after himself, explained all the work he had completed and programed all our car/keypad remotes. He explained in detailed all the warranties and left manuals explaining all details for the Genie Openers. We had used Precision Door Service in our prior home and were very pleased with their work so when we needed service on the current residence we didn't hesitate calling them. Noticed on invoice that we didn't receive the senior citizen discount I contacted their office and was told that their main office would call me back to take care of this. I feel confident this will not be an issues. They are a very professional company to do business with. Nate L. did an amazing job.
- Betty Gaylor
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Technicians: Nate Lewis
St. Augustine, FL
Dalton went the extra mile to arrive 45 minutes early than the appt time. He clearly explained the purpose of torquemaster which wasn't sufficient enough to support the weight of door. He replaced one broken guide wheel at no charge. He suggested to upgrade the torquemaster soon.
- Richard Hood
Jacksonville, FL
Both of the Techs were very polite and explained the work done and about our new garage door opener with a backup battery. They made repairs to the garage door and replaced all the rollers. Very happy with the service.
- Paul Schklar
Middleburg, FL
I found out why this company is called Precision! From the scheduling lady, the timeliness of repair to the excellent technician, Nate, precision was performed.
- Heather Spencer
Jacksonville, FL
Jason was fantastic!!!
- Nels Andersen
Jacksonville, FL
Riley was considerate and knowledgeable. He explained that our door control was probably too old to reconfigure but it was up to us. He told us how much to repair and how much to replace. I was for replace but left it up to my wife, the cheapest home repair person I know, but she listened to Riley and went with my choice. Riley went to work and we now have a new, quieter garage door opener. You may expect us to call when opener NO. 2 dies. We would always ask for Riley when service is needed.
- JOHN PUJAL
Jacksonville, FL
I’ve used them before and was quite satisfied. They called and were on time, did the job promptly and had the door and opener working well in short order. Great job! So appreciated!
- Debbie Kmiec
Product:
Called to make an appointment for service said they could come out the next day they called back and said they could come that afternoon which was perfect. The technician was super knowledgeable and answered every question. I was informed of pricing every step of the way. Would highly recommend this company.
- Cheryl Phillips
Jacksonville, FL
We appreciate the work Precision did on our garage door. A new opener was installed, new rollers and a fix on one of the panels was done. The opener works great and is quite a bit quieter than before. The guys were professional and courteous. The job was done quickly. Would highly recommend.
- Bernadette
St. Augustine, FL
10 out of 10!! We broke a spring this morning and my car was trapped in the garage! Made the appointment at 12:45 pm and Reggie was at my house before 4pm and it was all fixed within an hour. Very professional, dressed nicely and professional transportation. Very knowledgeable. Reggie was GREAT!!
- Kerry Brite
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Jacksonville, FL
Awesome service! Chad was excellent technician, knowledgeable and explained everything thoroughly. Will call this company again if service is needed.
- Amy Tomb
Fruit Cove, FL
Prompt...Courteous...very knowledgable and professional. Explained what I needed and why....Wish I had contacted Precision last time because the previous guy did a less than acceptable job!
- Dee Lichty
Orange Park, FL
Replaced spring and cable for the garage door. On time arrival, surveyed what work to be done. Inspected the status of the garage door as well as the unit for garage door opener. Noticed that the railing is all bent (probably) the cause of the broken spring. Advised to open and close garage door manually vice using wall mount garage door opener or hand held opener. Advised also that since the unit still is under warranty to call the manufacturer for replacement of the rail. Nate Lewis was very thorough in his assessment of the task and then some. He explained to me what work to be done in order to have an understanding of the job itself. Very thorough and meticulous in what has been tasked. Definitely if and when another door garage maintenance or replaced, I will be without hesitation recommend Precision to do the work.
- Don Arellano
Ponte Vedra Beach, FL
The service provider was on time and excellent.
- Mary And Tom Berquist
Jacksonville, FL
The tech preformed an excellent job thanks again Precision.
- Deshawn Jones
Fantastic experience with Precision Door. From the pleasant phone call for an appointment to the job within 30 minutes! Reggie was a pleasure, he is very knowledgeable and professional. Will definitely call Precision anytime I need garage door service. Thank you all.
- Cheryl Coleman