Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7233 reviews, averaging 4.95 Stars:
Ponte Vedra Beach, FL
Jacksonville, FL
Garage Door would not open this morning-I called Precision Door before 8:00 am and had an appointment set for between 10 and 12 the same day. Service man called me before 10 and said he would be at my home by 10:45-he was there promptly and fixed the door and installed a new key pad opener for us. I've been using Precision Door for over 10 years and will never use another Garage Door Company. Precision Door is very professional, honest, on time and thorough. I was impressed that the service man that came out has been with Precision Door for 10 years!
- Betsy Newman
Product:
St. Augustine, FL
Jason was prompt, examined the garage door to detect the problem and explained the solution to fix it. He figured the cost before starting work and finished within the time frame he quoted. Throughout the process, Jason was courteous, patient and understandable in his explanations. When finished, he demonstrated how the new equipment worked. Excellent experience.
- Barry Aycock
Product:
St Johns, FL
We ended up purchasing both springs and bar. Repairman was courtious, professional and efficient. Prices were a little steep but we find that with every repair that we need. Senior citizen discount did not apply to the particular package we chose either.
- Tyler Thomas
Product:
Jacksonville, FL
The service was outstanding you service tech was early and very professional with a wealth of knowledge I will recommend your company to anyone . I called last night and fixed this morning great fast service. Thank you very much , Keith Secor
- Keith Secor
Jacksonville, FL
Excellent service. Agent was prompt, professional, and courteous. Quality equipment.
- Patrick Moylan
Product:
Orange Park, FL
5 stars. Excellent service . Josh was knowledgeable,efficient and very polite.
- Peter Vitullo
Jacksonville, FL
My garage door was off the rails. Called Precision and set an appointment for the next day, Sunday Morning 8 - 10 AM. Michael called to say he was on his way and arrived at 7:50 AM. Very polite, assessed the situation and had it fixed within 20 minutes. Cleaned up and presented an invoice reminding me that Precision doesn't charge extra for weekend work. The charge was very reasonable. I would highly recommend Precision Overhead Garage Door Service. Thank you
- John Nadler
Orange Park, FL
I got same day service when my garage door had suddenly come crashing down and had it was off-kilter to the point that one side was about 1 1/2 feet off ground. It had to be fixed that day, especially with opening being large enough to allow thieves to enter. I was happy they could not only come that very day, but that their service men showed up within the two hour time range that was promised. Both service men were professional and courteous. They gave me a full assessment and complete estimates (two possible options), and thoroughly explained what was needed. They worked very efficiently and did an excellent job fixing my broken cables, straightening a bent rail, realigning my double car garage door, replaced worn rollers and even nailed back in place a piece of wooden trim that had popped loose due to the force of door crashing down. I also liked the discounts that were applied (promotion coupons I did not know about), and the easy way of paying with a credit card and the detailed receipt I received via email. When I called for service, my call was also handled professionally, politely and efficiently. I even received an email confirming my appointment. I will use this company again.
- Belinda Stotler
Jacksonville, FL
Very pleased with knowledge and service. Problem diagnosed, options presented, and parts on the truck to do the work immediately. An hour and a half later I had a new belt-driven motor, new wheels, hubs, springs, etc... The door opens and closes and is pleasantly quiet. With all of life's noise, it's nice to have a quiet garage door.
- Rocky Seevers
Service Provided:
Product:
Technicians: Tim Van Vuren
St. Augustine, FL
Dan and Chase were super! Would have them back anytime! They did a great job! Tx!
- Bill Landis
St. Augustine, FL
Precision was recommended by a couple of people in the local area. We needed repair to our garage door. Jose was very prompt and courteous. He thoroughly explained what was needed to fix it and did a great job.
- Theda Hill
Product:
Jacksonville, FL
Great! Thank you!
- Jill Sadowsky
Product:
Jacksonville, FL
Very Knowledgeable and professional technician. Great job.
- Russell Hamm
Product:
Jacksonville, FL
Nick came to my home initially to perform the $98 tuneup but during the door inspection he found many things that failed the inspection which I verified. My door wasn’t installed correctly which caused hinges to break and the guide rails to twist. Instead of wasting money on a damaged door that was not hurricane rated I chose to purchase a new door with the PDS heavy duty hardware and limited lifetime warranty. Nick was very informative and knowledgeable about proper door installation and all the code requirements that go with it. I was surprised to find out that my door was most likely installed illegally, definitely not meeting code requirements. It’s nice to find a company that cares about the customer’s needs and gives you the information you need to make an informed purchase!
- Charles Bookner
Product:
Jacksonville, FL
great and fast work as always!
- Mark Ayers
Product:
Jacksonville, FL
service could not have been better
- Caroline Altobellis
Orange Park, FL
Awesome service, Frank meet me at the house at 1730, Frank start on install right of way, also he gave options of choices of opener install was quiet and quite efficient I watch him install the garage opener, and very professional and give me good suggestions about how quiet and nice was to see my garage door motor was very quiet. My Wife couldn't believe how quiet the Garage Door going up and down smoothly. Left the space nice and clean, look like he wasn't never there. Thanks for good service.
- John Price
Product:
St. Augustine, FL
Always on time,friendly, and efficient. Fixed the door immediately. This is the best company.
- William Harriett
Jacksonville, FL
5 stars for sure! Alan my technician explained the process thoroughly and was up front about cost so there were no surprises. He arrived in a timely fashion and did a great job!
- Jo Green
Product:
Orange Park, FL
Very professional. Cleanup after installation.
- Joseph Mciver
Macclenny, FL
Great, extremely fast response time. Repairs were done just as fast. Technician was professional and said the company was great to work for, which goes a long way with me. Very satisfied
- Chad Bennett
Product:
Jacksonville, FL
Great s service
- John Alexander
Product:
St. Augustine, FL
Fast response, less than two hours after I called, Frank was at my house and my garage door was working within an hour after his arrival. Very professional and did a great job. Thank you
- Connie Stull
Product:
Middleburg, FL
What started off as a scary & disappointing experience with this company...turned out to be an amazing one instead! I sent a PM to them about our experience and within minutes they responded, sent a NEW tech (Frank) out to our home, replaced out broken spring, tightened loose nuts and bolts, within 30 minutes I could open my garage door again and Precision Door Service of Jax did all of it at NO CHARGE. They proved they are a company with integrity. They keep their word and strive to make their customers happy. I will long sing their praises and when we can afford a NEW door for our garage, they will be the company we call!
- Myra Haslam
St Johns, FL
Both technicians (Tim and Austin) were extremely professional and explained everything they were doing in detail . I would definitely recommend this company and would use them again
- Matt Zona
Service Provided:
Product:
Technicians: Tim Van Vuren
Orange Park, FL
On time, lots of knowledge on garage doors and openers, professional and courteous. I felt comfortable with their abilities and positive attitude towards the customer. Outstanding Company I will call again for any Garage door issue.
- Eduardo Valdelamar
Jacksonville, FL
I chose Precision from an ad in Mint Magazine and I did so with trepidation. I was incredible happy with the professionalism of the personnel and the quality of the product. Our new doors were installed on time and efficiently. I rarely recommend anyone for anything because personal taste vary but I would more enthusiastically recommend this company.
- Martha Groble
Product:
Jacksonville, FL
Second time I have used Precision Garage Door (different door). Great service both times. Tech arrived within 2 hours of my initial call. He, Mike, was neat, clean, personable, courteous, knowledgeable and efficient. I'll call again if needed.
- Al
Product:
St. Augustine, FL
Same day service. Very professional and efficient. Good pricing. Technician Michael was excellent.
- Kathleen Reynolds
Jason Sheppard came out. I had new rollers installed, keypad installed, springs tightened and lubed. Great service, friendly, informative and helpful. I will use him in the future.
- Ronald Tusa