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Alan Harp
Tech ID#: 42
Reviews: 193
Average: 4.94 stars

Alan Harp

Technicians
Alan Harp has received 193 reviews, averaging:
1 2 3 4 5

Alan Harp's Bio:

I have been servicing customers in the garage door industry for 20 years. Customer satisfaction is very important to me and exceeding customer expectations. In my free time I enjoy riding bikes and spending time with my girlfriend.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot thank the Precision team and Alan enough. From my initial call, which was after standard business hours, through the repair itself, I had a terrific experience with Precision. The person who took my call was extremely pleasant, kind and helpful. I was so pleasantly surprised that I got a "live" person on the phone during evening hours. The technician came the next morning, reviewed my options for repair, and had it all quickly taken care of. Alan explained all of the details to me, was transparent about the pricing, gave me options, and went through what his plan was for the repair. When he was done, he discussed everything he did, reviewed the itemized invoice, and made sure I was satisfied. I cannot thank this team enough for coming to my rescue so promptly, pleasantly, and professionally. It is so hard to find good customer service these days and Precision far exceeds good, they are terrific! I cannot say enough about how well this team is trained and how professional they are. I highly recommend Precision.
Kendra Hooks
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did a good job
ALVERN COOPER
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Selected Precision as we have the garage system already. Service provided efficiency and work took less than 15 minutes. Very appreciative that repair was so quick.
Francie Kopke
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alan is very professional! He is very knowledgeable and answered all my questions. I would recommend him to anyone wanting a garage door opener installed! ???????? Thank you!
Donna Potts
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair tech Allen is top notch. Major repair/replacement done in less than 25 minutes.
Jim Rusnak
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was provided next day, technician was professional, communicative, and expedient in making the repair, he even came early as the scheduled opened up. The total service was very affordable, coupons were applied without my having to ask. Finally, the entire service was provided in a safe, touchless capacity, helping me to feel safe and secure in light of COVID 19.
Ashleigh Robinson
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The cables and the pulleys were worn and garage door wouldn’t close properly. I called around 6pm on 8/26 and the repairman arrived at 9:45am on Friday 8/27 and was here approximately 1 hour. Alan was very efficient and neat. I give y’all 5stars . I am a previous customer and very satisfied with your company.
William Ellis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow! I woke up to a garage door that wouldn't let me out. I called Precision at 8:30. Their Technician, Alan, showed up at about 10:00 and was finished and gone by 11:00. Alan was pleasant and efficient. I'm very impressed by the service provided by Precision. Thank you Alan!
Bill Koch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alan was so professional and explained in detail the resolution, that I would use him for surgery if needed! A tremendous asset for any company, we need more people like him.
Eddie Weiner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alam was very professional and explained everything to us.
Lisa Gervase
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They are so professional and showed up on time, gave an estimate and did a great job! We are very happy!
Lauricella Laurie
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alan is very professional and called prior to arrival. He carefully explained the use of every device. Completed a professional job.
Paul Fekete
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Alan was the technician that installed a new garage door opener after a lightening strike on our old opener made it necessary. He was very knowledgeable and very patient answering my many questions. I have used Precision in the past for general maintenance on my garage door.
Barbara Ponte
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would refer this gentleman at anytime to anyone who needs assistance. He don't only fix the problem but he educates as well. He's well mannered & very courteous.
Elaine Davis
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

2nd time using them and happy every time. Problem solved quickly and efficiently at a reasonable cost with a very professional service man.
Trevor Augustus
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My father has used you in the past and was happy with your work.
Alex Prausa
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was prompt, courteous, efficient and very experienced. I am a former Precision customer and would definitely recommend Precision to my friends.
Amedeo Coraggio
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended to me by 2 people and I'm glad I called. Scheduling would have been same day had my availability allowed it, but the lady on the phone was very pleasant and found a day / time that worked for me. Alan was fantastic. I appreciated the courtesy call to let me know when he was about 30 minutes away. He went over what was needed, the very reasonable costs, and he was finished with the repair quickly. I highly recommend Precision and will be calling them the next time I need garage door service or repair. Absolutely perfect. Thank you!!
Jason H
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am the assistant of a local property manager and we regularly call Precision Door Service for assistance with our properties for several reasons: they are always on time (if not early), their quotes are reasonable, the technicians are knowledgeable, over the past three years I have not had to recall a technician to a home for any reason!
November Santana
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would recommend precision to anyone who needs there garage door repair. tech was professional and friendly did and excellent job in explaining the problem and the solution. thanks Alan Harp
Judy Etienne
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second house I have had Precision replace the opener, springs, etc. and was pleased with the service and quality both times! I would and have recommended them to my friends and family.
Jerry Halloway
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've always seen your trucks around town and have never had a need for my garage to be repaired in the past, until this morning when i realized the springs had broken. I called before operating hours it was answered immediately and an appointment time was set. Within 1.5 hrs of my call the door was replaced by your service tech Alan Harp who walked me through the issues, replaced the springs and reset everything as needed. I highly recommend Precision Door for their professionalism and quick response.
Steven McNickle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PROFESSIONAL JOB. THANKS.
Boleslaw Stans - USArmy Veteran
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alan has been the best repairman that did work for me in all the years I had people do repair work. All business, worked and answered all my question. The guy is a gem, I would recommend your Co. to everyone. Thank you. rico masi
Rico Masi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was completed in a very professional way and timely.
Harold Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Allan called to let us know he was on the way. When he got here, he asked what problems we were having. He knew what was wrong (back-up battery) and fixed it right it away. We got the same great service that we always get from Precision.
Dave Johnson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service was important to me, as the company that originally installed my garage door could not come out until 5 days after my call. This was an emergency situation, as I could not operate my door for fear it would fall.
Mary Johnston
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Allen was a total pro. Absolutely will use Precision again, and again!
Dick Williams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank You for the prompt and done right same day requested service!!
Mark Fortin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech (Alan) was extremely professional, courteous and fix our problem in 30 minutes that would taken other companies 2 hours. We have previously used another garage door company and tried Precision for a fresh look at our garage door opener. Will not use anyone in the future but Precision.
Tom Palmer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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