Garage Door Repair in Ponte Vedra Beach, FL - Page 12

Jim Felmet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was advised when I made the tech appointment that they would diagnose the issue and quote a price. I only needed the keypad on the outside of the garage programmed to work. The tech did this in 30 seconds, never quoted a price, and then wanted to charge me $180. I questioned this and said this was unfair but the tech stood firm even though 18 months earlier precision door installed my unit. It’s very obvious this company is more interested in over charging seniors with deceptive practices. I will be writing to better business to warn others and to also advise the large retirement community I live in

Ray Arca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was on time, very professional and knew what he was doing.

Nick Marino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service tech, Dalton was great!

Lance Noel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day quick and efficient service.

Marcia Noon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have seen the commercials and could probably even sing the jingle. Today my garage door wouldn’t shut so I called and just like the commercials said they were able to get to me the same day! The technician called prior to arrival, was courteous and efficient. The cost to repair my door was extremely reasonable and fair! Would not hesitate to use them again. Thank you!

Ed Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very personable and apologized for being a few minutes late. We found the keypad was corroded and he gave me two options to replace it, with no pressure. While he was here he did a quick check of the door itself and advised me to just keep an eye on it. I have used Precision in the past and will continue to do so.

Katie And Brian Samilian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very fast response and professional service. Arrived within an hour of calling on a Saturday.

Steve H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our noisy garage door finally quit closing down. Called Precision at night and they were able to schedule a technician to come out the next day. I was able to manually pull the door down to close it for the night. The technician Nate Lewis came with his helper earlier than the appointment time. He thoroughly diagnosed the problem and explained in very clear terms what caused the problem. After giving me a reasonable estimate he changed our old door spring system to the new design spring system with brand new nylon rollers and heavier cables. Both he and his helper Nathan were very polite and courteous. They did an excellent job and even cleaned any smudges on the door. Now we have a very quiet door and running smoothly. Thank you Nate Lewis for a job well done!

Richard Chapman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service - arrived within 3 hours of calling to fix our garage door that was no longer working. Trustworthy, considerate and very professional service. Provided honest options and pricing to reach a satisfactory conclusion. Clearly the engineer took pride in his work and his manner and I would not only recommend the company, but will always use them going forwards. Thanks Precision

Eric Singer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door broke. Couldn't even lift it. Called at 930 am, got a 10-2 same day and Kalen was here at 10:45, he even called with a heads up. Before Noon he was taillights and dust having replaced the internal spring bar to external and all rollers. It's so quiet now! Couldn't ask for more. 15 year warranty too!

Cynthia Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I already have a Precision Garage opener & springs, so, that's why I use your company. In fact, Precision installed my system about 9 years ago. I feel comfort knowing you take calls 24/7 & have technicians available 24/7. A broken Garage door can be dangerous & is inconvenient for homeowners. Also, thank you for honoring Veterans, like myself.

Al Sahs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a 25 year opener that had the door bracket go bad along with a few other issues. Sometimes, just like with your A/C, it's time to replace rather than repair. Technician Dalton explained my options clearly and did not try to talk us into anything. We updated to a 1/ Horse Power Genie since we have a heavy garage door. Replacement took less than two hours, the technicians truck was stocked with parts to deal with all scenarios. Pricing was reasonable for the market. Precision is a great option for garage door openers.

John Roeder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was personable and informative. He explained what our options for repair of our problem were. He checked over our garage door operation to make sure it had no other issues. He explained how to change a battery in our opener. one really helpful thin he did was to set up my wife's car to home link so that she does not need to use the opener. He also demonstrated how to identify future problems with the system. What a great service visit!

Joseph Irek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door keypad no longer was functioning, so the technician replaced it promptly. He inspected the entire garage door and opener, tested the keypad, and provided helpful hints to prolong the life of the system. The technician was courteous and professional.

Allan & Julie Edmunds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chad was a wonderful professional. He was very knowledgeable and so courteous.

Jeff Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys are spot on: efficient and professional. Kalen is a great tech and did a superb job installing my new motor and rollers.

Michael Minogue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Technician arrived on time. Trouble shot the problem and made the necessary repairs. Added some routine maintenance. Very knowledgeable and courteous. Provided an accurate estimate before proceeding with repairs and outlined further work and estimated cost that might be needed in future due to age of unit. Would highly recommend.

Stephen Danzig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company to deal with, honest and knowledgeable.

Briana Ernsting

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super impressed with the Customer Service that I received today from Hayden and the team at Precision - Jacksonville. I called first thing in the morning and they scheduled a tech to come between 12-4pm. Hayden texted me that he was ahead of schedule today and was able to come sooner. He gave me all the options, looked the door completely over, tuned it up and Boom....In about an hour he was done! We've had our door for about 8 years and luckily this is the first time we have ever had any issues with it! Thank you Hayden for your help today!

Tom Raskin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because of Nate Lewis. His previous work for us created a sense of confidence. He is personable, professional, and knowledgeable. I did think that the cost of replacing our garage door motor and related materials was somewhat overpriced. I would have normally sought other estimates, but I consider Nate's work worth the premium.

Jacqueline Ellison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Kyle Daley, was pleasant, polite, professional and proficient.

Robert Craig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr Hayden Saari did an excellent job and was so professional and courteous. With people working for you like Hayden is what keeps customers coming back, thnak you for coming out so quick and also for the servive provided it was excellent

Mike Lezhak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to schedule appointment Professional service and great knowledgeable technician Happy with repair provided

Marlene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service. The technician, Cameron was very pleasant and professional.

Gail King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door to fix things and maintain my garage door for years! Always great service, on time and fix the problems right away. Also love that they have weekend hours which is so great if you work M-F!

Jeannie Milgrin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today I had the pleasure of using Precision For Service for the first time. They are very professional and do great work. My garage door was sounding very rough and loud. They replaced the roller wheels, which were metal, and some were rusty, with new fiber glass ones and lubricated the door as well. Now my door opens and closes smoothly and quietly. I highly recommend this company for any repairs, or even to update an older Door such as mine. They are very fairly priced as well.

Paul Scanlan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was having issues with the motor and Mitchell was able to come out within a couple hours and get it resolved. Mitchell also greased my door and was a wealth of information on other garage door related items. Greatly appreciate these folks, highly recommend!

Ingred Holmes Melvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always Outstanding service! They called and asked if they could come early. I was delighted since my car was trapped in the garage! Cameron quickly and efficiently changed out the springs and the door is working better than ever. My springs were under warranty so that made the repair even better.

Amy Finnigan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chad was excellent

John Arcidiacono

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

HASSLES OVER WARRANTY. The motor unit failed while door was opening. Spoke to their warranty dept, ensured it was under warranty ("yes, it's the whole unit attached to the ceiling we'll replace" - her words.) tech comes out next day and plays semantics about motor, motorhead, etc. Make calls, comes back, makes more calls. Even though they know what equipment I have and what the problem was, didn't have proper parts to do fix. Not happy. Maybe they should take part of their advertising budget and fund their warranty obligations, and they won't have to nickel and dime customers so much.