Garage Door Repair in Ponte Vedra Beach, FL - Page 3

Terry Kagler

Chad did an awesome job. Walked me through the maintenance process. Offered up good solutions and communicated the cost up front. Would recommend.

Aaron Huveldt

Dalton did a great job! Very professional!

Michael Allan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff was terrific. He was prompt, pleasant, and professional. I had called because I was having trouble with my 2012 LiftMaster system. It had begun responding erratically, and some of the several remotes I had been using had stopped working entirely. Jeff located the problem, a failed "motherboard" within the motor housing. He offered two solutions: 1) try and locate a replacement board, or 2) replace the entire opener including all eight new remotes. Jeff said a replacement board would probably have to be a used one, if available at all. So, I chose complete replacement. All parts needed were in Jeff's truck, which meant he could proceed with the replacement immediately. Jeff completed the installation that same afternoon/evening. There was just one "hang up" which Jeff eventually solved: We could not make my previously-installed MEROSS iPhone-controlled system work. After more than an hour of trying to pair the MEROSS system to the new GENIE system, Jeff suggested installing an Aladdin Connect iPhone-controlled alternative. He installed it on my phone, assisted in setting up the account, paired it with the GENIE and tested it successfully. PERFECT! i was especially impressed with Jeff's patience and persistence in getting all work done, even though he had to work well past normal working hours to do so. He's a good man.

Dick Baumgartner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick professional service. Friendly and competent…and quick. Very pleased.

Robert Morris

Tobias was extremely professional and polite. He went above and beyond. He should be promoted, excellent service!! Highly recommend

Cori Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated a same day appointment. The technician called when he was 30 minutes out and arrived promptly when he said he would. He was able to diagnose the problem and fix it.

Hallie Day

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service was done above expectations and Hayden was so thorough and very customer service oriented! He deserves to be spotlighted for going above and beyond in ensuring customer satisfaction! I look forward to having Hayden service my garage door in the future! Thank you for inviting my feedback…

Rick Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to make a same-day appointment seamlessly on the Precision Garage website. The technician arrived early in our provided window and quickly diagnosed our problem and fixed it without delay. The price was incredibly reasonable. The whole experience is one of the best I have had with any type of service technician that comes to work on things at your home. I give Precision Garage, my highest praise, especially the technician Rey.

Tommy R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, professional and courteous service from Ray.

Janet Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I tried to replace hinges on my garage door as a DIY project. I broke the wires that open and close the garage door. I felt like an idiot. I looked up at the large green spring that Precision Garage Door Service had installed about 10+ years ago. A quality product. I called and explained what I had done. I asked - Can you help me today? The answer without hesitation was Yes! I expected to hear that I would be charge a large service trip fee plus repair costs. Without asking they told me that I would not be charged a service trip. Just the cost to repair the garage door. On a Saturday around 6pm. Unheard of. Noah arrived 10 minutes before the start of my repair service window. He was professional and kind. Noah went above and beyond. Not only did he repair what I had broken. Noah also reinstalled by garage door sensor that had snapped off when the garage door closed abruptly. He replaced wires and screws that were not adequate for the garage door. Noah even adjusted the belt on my garage door opener. Another DIY project. Quality company, quality products, quality employees. Noah, thank you! I appreciate how you treated me and the quality of service and repair. I hope you have an amazing Christmas and New Year!

Kurt Pfotenhauer

Chad with Precision was knowledgeable, professional and competent and someone you can trust to be in your home. He receives my highest rating.

John Yuskis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was excellent! They were out to repair our garage door within 3 hours of me calling. The Tech (Colton) did great work and had everything working in an hour. I highly recommend Colton and Precision Door!

Candace C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, fast service and my door works like new. Easy to schedule and came out same day on Saturday. Technician was friendly and knowledgeable and explained everything thoroughly. I found one of the old bolts to the ORB on my garage floor afterward so my only critique would be to be more cautious of that to prevent flat tires. Thank you for the great experience!

John Klug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used Precision 6-7 years ago on this same door and they were prompt, efficient, and fairly priced. This time was for a different problem, but again they were efficient, prompt and fairly priced. Both technicians were polite and knowledgeable.

David Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service tech, Riley, was here when he said he would be, and was very personable and professional. He explained every step of the way and gave recommendations on product and installation. We very much appreciated the quick response from Precision Garage Door Service. Thank you! and Well Done! David and Cyd

Gail Kittleson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision since moving here in 2018 & have always experienced incredible, prompt service. The technicians are polite, well trained & very helpful. My tech today, Walter, was incredibly kind, prompt & very knowledgeable about his job. Thank you, Walter! I will continue to use this fine company for years to come.

Bill Voegtle

On time. Friendly and professional.

Laurie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walter S. was my technician who was very thorough explaining his scope of work, as well as reviewing his completed work. I highly recommend him and Precision Garage Doors!

James Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We don't see this company often. The reason is they do excellent work at a reasonable price. They are quick to respond and don't push add on crap. Ponte Vedra long time resident.

Judith DeVries

Prompt excellent service

Tricia Eger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job! Hayden was such a fantastic technician, offering great advice and making the installation super quick. Plus, his instructions were super helpful!

Steve Kane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my second interaction with Precision. The opener was failing, and the torsion bar was reaching the end of its useful life. Both of these issues were thoroughly addressed with the installation of a new opener and opening system. The same day process from proposal to job completion was seamless. I highly recommend Precision Garage Door Service. Connor did a great job. He is a credit to Precision.

Eli Walls

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very please with the job done by Hayden

Wendy Waller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hayden was very professional and thorough with explanation and options for our repair job. He was knowledgeable and worked efficiently.

Chad Hines

Made the appointment at 7am online, Tim was there right at the appointment time at 10am, accessed our issue, did not try to upsell me and was great to work with. Fixed it within a few hours, had all the parts and was great to work with. Would call them back any day if issues arise again.

Ernest Liebre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We recently used Precision Garage Door Service for a repair on our garage door, and I couldn't be happier with the results! My garage door cable snapped unexpectedly on a Saturday afternoon, trapping cars inside. I called Precision Garage Door Service and spoke with a representative who was incredibly helpful and understanding. She offered to send a technician that afternoon but we opted for a technician to come out Sunday. The technician arrived exactly when he said he would. He was professional, courteous, and clearly an expert in his field. He quickly diagnosed the issue, explained the necessary repair in simple terms, and provided a transparent quote before starting any work. The entire experience from the initial phone call to the completed repair was seamless and stress-free. If you're looking for reliable, honest, and efficient garage door service, look no further than Precision Garage Door Service. Thank you for the excellent work!

Cynthia VanTrieste

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very happy with our service from precision Garage Doors of Jacksonville. As expected our springs were at the end of their life and were replaced quickly just before they sprang. The service technician arrived at the time expected, and he finished the service quickly.

Stephen Whittle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathan was very personable, professional, and extremely knowledgeable! He fixed the problem with the garage door not opening straight away; very impressive!

maureen macke

Prompt professional, and very pleasant technician. Got the job done in good time was able to work with me and explain to me how to maintain my door, etc. as well as fix my Keypad!

James Middleton

Technician is customer oriented professional and honest. Superb replacement of rollers, lube, maintenance.