Garage Door Repair in Jacksonville, FL - Page 33

Andree Nunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walter was my technician on 8/11/2025, whom I requested for service for a Genie coupler that was replaced in 5/2023. Walter is very professional and demonstrates honesty and integrity in recommending needed service and explains the needed repairs. He is loyal to his company and his superiors judging by our pleasant exchanges. I would rate Walter 5 STARS for his service! I question why the coupler needed to be replaced in 2 years at considerable expense to me. It appears that the springs replaced by a Precision technician in 2/2022 were not designed to handle the weight of my door. This in time affects the coupler, all reasonably logical. When Reggie, the technician replaced the broken springs in 2/2022 after 26 years of reliable service, he distinctly said when bringing in the new replacement springs, "These are NOT the springs I usually would install, but I don't have those on my truck now. But with your type of use, these should work for you." Rather than telling me that he would have to go to the shop and get the correct springs or make an appointment for the next day, HE made a CHOICE by telling me they should work and installed the springs. Given that my garage door is usually only opened and closed a few times a week, it's obvious that the springs installed should NOT have been installed. It was irresponsible and unprofessional. On a limited income, I had to replace a coupler and springs because of this Precision employee. AN

Marita Worthington

Technician was very professional and did a great job! Very happy with installation and product

Marlene Wisniski

Charlie the tech was great! So friendly and genuine. Never tried to upsell me on services we didn't need. Very honest and good quick work!

Angela Schaefer

I’m 100% satisfied with Noah’s service. He was able to come and repair the spring even before the scheduled time. He did the job fast, was in and out in no time. He was prompt, friendly and courteous. He went above and beyond the call of duty. Thank you so much!

Timothy & Meshon Adams.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In the early evening my garage door suddenly failed with a loud clang and wouldn’t raise up. Called Precision immediately and they had a repairman out early the next day. The repairman called me with an estimated arrival time before showing up. After inspection he provided a list of everything that needed attention and was very clear that beyond a couple of critical items that needed to be fixed to bring the door back in service, he would do what I chose to have him address (no up-selling here). I ended up doing everything on the list anyway because my home is almost 30 years old and it was time for a major tune-up. I was very impressed with the company and the expertise and professionalism of the repairman. Highly recommended.

Sashell Dragich

Chad was awesome! Very professional and thorough.

Norman Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Worker was great ,and got job done fast.

Lyla Roos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From our initial telephone call to the final hand shake, our experience with the staff of Precision Garage Door & Openers was absolutely outstanding. Our technician "Tim" was outstanding, his knowledge, professionalism and courteous manner was excellent. Thank you for hiring excellent staff.

Scott Scruggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service technician Noah was outstanding. He was very efficient, professional and courteous. I look forward to using Precision and specifically Noah for any of our future repair or replacement needs.

Jennifer Hoefs

Our garage opener wasn’t working and Cameron came in and replaced it in a professional, friendly, and quick manner. Couldn’t have asked for a better service

Bisceglia Nixon

Five Star Service all around! I was able to get a same day appointment to address issue with the garage. Once the technicians, Huntet and Tobius, arrived; they completed the initial inspection and gave me all the options that could be done to repair. There was no pressure to opt for one or the orher. They completed the repair quickly, efficient and took time to explain the new features. We love the new garage door motor! Thanks again!

Jacki Golden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have used precision before. Always pleased with their customer service & polite workers.

Lorette Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tybius and Tim are professionals and gentlemen. Me and my wife were treated with respect and genuine care was provided! Both Tim and Tybius are assets to your company! We highly recommend Precision Garage Doors! Well done!

David Fritsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, courteous, helpful.

Peter Steinmetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing scheduling system ! The tech Chad was amazing went the extra mile and totally professional!

Mike Song

Very professional. On time, pleasant tech to deal with and reasonably priced

Noel Caranang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rey and Dalton did a good job installing my new garage door opener and give me a good rate for the job done.

Matthew Anthony

Very pleasant from the first call to shaking hands after the tech was done. Super nice. Great work, done when they said and showed up when they said. Super great company.

Joan Ellis

Tybius was excellent and extremely polite he explained everything in great detail every step of the way, would highly recommend. This is the way customer service should - well done Tybius!

Suzanne Hiett

Very pleased...our technician Chad was on time... explained our options and went across town to get parts and get it done.. even though it was an late appointment...he didn't try to upsell the job...we have had precision door for years and they have treated us right.

D Page

Thanks for your quick service and getting me out of a jam.

Colleen Deboer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew arrived on time and completed the work efficiently and timely. He explained what repairs were needed immediately and what repairs would be needed down the road, which gave us options to consider. He was very personable, knowledgeable, and tidy in his work. We are grateful to Drew for completing the job in one visit on the day of the service call. Highly recommend Drew and Precision Garage Door.

Michael Fisher

The gentleman was very professional and answered all my questions with patience.

David Colon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had an appt approx 6pm, the tech arrived and surveyed my concerns and give me recommendations. Showed me what needed to be done as an owner and when I should call in for safety and properly installation of garage door mechanical parts. He was very knowledgeable and provided the confidence I expect from a contractor. I will call precision within the next two years to replace my pulleys, cables, and bar as for it will be over 30 years of use. Thank you for not pushing immediate repair or replacement.

Johnny Beavers

Great job! he went far and beyond to ensure a clean professional experience... I highly recommend them!!

Tom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Walter performed excellent service with outstanding results. Will definitely use Precision in the future when a Genie is needed on the job.

Marie Lovett

The tech was professional and friendly. The cost was more than I expected. I was spoiled by my previous Chamberlain opener that had a sensor that would turn on the light when the door from the house to garage would open. I really miss that convenience. It’s working well and I appreciate the fast, courteous service Precision offered me.

Zack Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was an excellent field service engineer. Was very patient with my work schedule given I missed many of his calls. The service was timely, well-explained, and same-day. I would definitely recommend him to a friend. All around a 5-star experience.

Jeannie Fredrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle came to fix a problem I had with the outside keypad and was very professional, patient, and extremely knowledgeable. Upon looking at the keypad, he found a couple major problems with the existing garage door. I was able to easily order a new door. Also, while he was here, a doorknob fell off the door leading into the garage. He immediately said a little screw was missing. He found one that fit and had the door working in less than 60 seconds. He deserves to be Employee of the Month! I would highly recommend Precision! Jeannie Fredrick

Carter Funk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision on a Saturday morning expecting to leave a voice message. I was surprised when a live person answered the phone and more surprised when they scheduled the service for the same day. Kalen arrived in the time slot promised, diagnosed the problem and gave me an estimate. He did everything quickly and professionally and explained how to use the new opener. He even took the time to program my car to the new unit - above and beyond!