Read what people are saying
about Precision Garage Door in:
Jacksonville, FL
Precision Garage Door of Jacksonvillehas received 3433 reviews, averaging 4.95 Stars:
Jacksonville, FL
Product:
Jacksonville, FL
Today was the second day my garage door would not close. Having had an extremely busy week and day that still included several errands I could not do since I could not get garage to close, I was extremely frustrated and anxious. It just so happened the Mint magazine was in my mailbox today also. So I started flipping through. First call could not get here until tomorrow afternoon (even though they advertised same day appts). Second call, no one had actually picked up my call but then I flipped the page and saw Precision advertisement and hung up that call to call Precision. I had seen their ads before. So I promptly called. The sweet and calm young lady who answered could sense my frustration and she was vey quick and calm and told me she’d have someone here between 4-6 pm TODAY! That was only 2 hours later. She was very kind and professional. And to my surprise; I got a call from Dalton at 2:48 asking if he and Mitchell could come earlier! They were here by 3. Thinking they would probably only be replacing the sensors; I pointed out a few other things I’d noticed and they educated me on some things they noted during their inspection. They ended up replacing the sensors, the wall mount buttons, the wheels in the tracks, the coil things in top ends (can’t remember what they are called) they repaired and reinforced the arm connection to the garage door and a few other things! No pressure; they left these things up to me. I asked if they had the time and parts required and they did so I said let’s do it since you are here now. They were all done in just over an hour! They were very friendly, knowledgeable, professional and understanding. Good employees are very hard to find these days it seems; but Dalton and Mitchel are extremely amazing! They are the type of employees you want representing your company. I truly enjoyed and trusted them and their work! Thank you so much!!
- Casandra Schlegel
Jacksonville, FL
Chad arrived early within his window. He was friendly, listened carefully to my issue and went straight to work. He found the problem quickly and explained what needed to be done. All fixed! Thank you Chad and Precision Garage Door.
- Carol Adcox
Jacksonville, FL
Timely service with a professional technician! Highly recommend!
- Jeff Chapkin
Product:
Jacksonville, FL
This was an excellent experience. The sales person was courteous and professional. Every thing he explained was done to the letter. The crew called ahead and showed up on time. These guys work like a well oiled machine. This was an entire garage door installation from scratch and they were done in less than three hours. They cleaned up after themselves. When they were done they showed me how to use and program the remotes. The only things they left were a happy customer and a garage door that operates flawlessly.
- Keith Green
Jacksonville, FL
Absolutely wonderful. Called them on New Years day after an accident into our garage and they actually answered the phone, came out the very next day and fixed everything perfectly. Very professional and nice workers. We have had them for years and always have come through great!
- Dan Humenik
Jacksonville, FL
Quick service date, right on time, repaired exactly what we discussed and all for a good price. I'll be returning....
- Robert Baughman
Jacksonville, FL
Fast response. Courteous technician (Chad). Reasonable prices. Highly recommend
- Russ Dixon
Jacksonville, FL
We were able to get service quick and Hayden Saari was very knowledgeable as well as his assistant. You have two great employees. When we need service next time we will definitely call you. Happy New Year!
- Roy Lutes
Jacksonville, FL
Nate was our Technician & he was fantastic. He showed up on time & installed a door opener keypad. He also serviced our door & walked me thru the Genie app setup. Great service & customer service. Thanks Nate!
- Michael Bevins
Jacksonville, FL
Jeremiah Sheppard was my installer for my new garage door opener. He was actually early for the appointment. He called me to ask if he could arrive 30 minutes early. He was very personable, polite, and professional. The installation went flawlessly. He took the old garage door opener with him, he cleaned up any debris and fully explained my new garage door opener. He also assisted me with the My Q app and adjusted the camera on the unit. I couldn’t have been more pleased with the entire process.
- Vincent Mason
Jacksonville, FL
repairman
- Linda Andrews
Product:
Technicians: Colton Coffell
Jacksonville, FL
The day after Christmas 2023 our large garage door stopped working. It was clearly broken. I called Precision and they came out the same day. Colton Coffell was our technician. He called before he arrived, was prompt, polite, and super-fast. Our garage doors have never been so quiet. We'll definitely be repeat customers.
- Jay Therrell
Jacksonville, FL
Fast, friendly same day service! Caleb was very polite, professional and efficient.
- Kenneth Polite
Jacksonville, FL
Great, great service. Garage door actually broken with both cars "trapped " in the garage at 10:00 at night. At 8:20 the next morning, the repairman was repairing my door and I was off to work. The cost of the repair was quite reasonable. What a lifesaver! Thanks.
- Maxine Lindsay
Jacksonville, FL
I found the company in the Mint Magazine and called to get an estimate and they were the most friendly and provided a rough estimate for repair. The technician, Chad, was very professional and friendly. He offered several options but did not do a hard sell of any of the options.
- Johnathan Tamares
Jacksonville, FL
I have been using Precision Garage Door since 2008. They are always available to get to me within hours of my call. Their employees are prompt, fast, efficient and knowledgeable. I can’t think of anything more that customers could ask for!
- Susie Moore
Jacksonville, FL
Colton arrived and knew what the problem was right away. He is a very nice man. Thanks Colton
- Larry Johns
Jacksonville, FL
Precision was recommended by my contractor that was doing work on the house. I called Precision and every aspect from fielding the call, answering my questions, setting up a same day appointment, and execution of repairs and education on the system by Nate (the field rep that came out) was exceptional. Highly recommend.
- Mike Hines
Jacksonville, FL
They came, they saw, they fixed. Fast friendly and reliable. Highly recommend Completely satisfied
- Timothy Boutwell
Jacksonville, FL
You met my expectations. Problem was solved. Riley was very courteous and professional, explain everything to me. I had used you all before and was pleased with the work.
- Reola Robinson
Product:
Jacksonville, FL
As a repeat customer, I am always impressed by the professionalism of the technicians. I called for a tune up and got an appointment right away. Kalen called within 30 minutes. He explained everything that he would do in a professional and courteous manner. He completed the tuneup and made necessary adjustments. Thank you Kalen.
- Julia Sykes
Jacksonville, FL
This is the second time I have used precision and both my experiences were excellent. Colton arrived a few minutes before the appointed time. He was both courteous and knowledgeable. He explained to me the problem and how he was going to install a new garage door opener. I am very impressed with your company and I recommend it to anybody I know who needs garage door services.
- Carolyn Laing
Jacksonville, FL
Had more than one previous service by y'all -- everything always was excellent.
- Vito Bankovics
Jacksonville, FL
My experience was exceptional! Mr. King serviced my garage and he was the nicest, patient and most professional person I’ve encountered in a long time. He gave my husband and I excellent service. He communicated well and explain everything to us. He completed the job in a timely manner and left us very HAPPY customers. He is a great asset to this company and I would highly recommend others to utilize this company! The prices were reasonable. Happy early birthday to your sweet daughter Mr. King. God bless you! Greg and Lakesha Burton
- Lakesha Burton
Jacksonville, FL
Wes was excellent! He went above and beyond explaining what needed repaired! Was very happy with the service provided by Wes! Would definitely recommend Precision service! He installed some type of reinforcement bar and cleaned up the cables and rollers.
- Claire Croskey
Jacksonville, FL
Very professional
- Bob Tackett
Jacksonville, FL
I highly recommend Precision Garage Door service for repairs and tune-ups. Michael and Brian came out to service our garage door today. They were prompt, polite and very professional. They did an amazing job! Thank you.
- George Yazbec
Jacksonville, FL
VERY professional, pleasant and efficient!!!
- June Guinn
Service Provided:
Product:
Technicians: Tim Van Vuren
Jacksonville, FL
Just an outstanding company. After years of frustration with 4 or 5 different Garage Door Companies I started using Precision Garage Door a couple years ago on a regular basis. They are the best by far. Everything from scheduling repairs to finished product. Employees are knowledgeable and just great people. Thanks Precision!
- Rick Cottey
Tech was very helpful, very informative and professional. Thank you
- Paul Hammond