Read what people are saying
about Precision Garage Door Service in:
Jacksonville, FL
Precision Garage Door Service of Jacksonvillehas received 3691 reviews, averaging 4.95 Stars:
Jacksonville, FL
Product:
Jacksonville, FL
I couldn't be any happier with the service. Our garage door opener decided on a Friday evening to quit working properly. I called Precision on Saturday afternoon and they answered! No voicemails to leave, no recordings and they said a tech could be there Sunday morning! There was no charge for it being the weekend either. Frank came out and looked at our opener, gave me a quote to fix it and a quote to replace it. In the end it was just better to replace it. And now, not only does it work correctly, but it is 1000x quieter! It also only took about an hour to replace which was great! Throughout the whole thing Frank explained everything and made sure I understood the problems. I would 100% recommend both Frank and Precision to anyone with a garage door problem. :D
- Candice Gonzalez
Product:
Jacksonville, FL
Great Job!!!! Prompt & professional...sure to use again and/or recommend.
- Jeffe Prince
Jacksonville, FL
Dan did an outstanding job installing my 2 new doors. He and his partner worked hard and ensure everything was perfect before they departed. I would highly recommend them.
- Bob Kapcio
Jacksonville, FL
Chris came out to change a board in the unit and did an outstanding job. He was professional, curtious, knowledgeable, and freindly. If I owned a company, I would want every employee to be like that. Thank you for a great job!! Dale
- Dale Haller
Jacksonville, FL
Very quick repair..Expensive but should save me headache in the future.
- Dana Axson
Jacksonville, FL
Frank called ahead to say when he would arrive and was right on schedule. He evaluated the problem and quickly gave me an estimate. He was very professional and completed the work timely.
- Kem Bowman
Product:
Jacksonville, FL
Jeremy did an exelent job on our upgrade to the Door and opener, we would be happy to have him as a Tec on anytine'
- Donald Cox
Product:
Jacksonville, FL
Sean explained what our problem was with the existing springs which were too small for the door. We purchases the 10 year rebuild package. It took three attempts to get the correct ones to balance the door. Sean was very professional and explained what he was doing and why.
- Paul Scagliarini
Product:
Jacksonville, FL
did a great job. had a new opener in stalled. tim,was very efficient in his work and knowledge.
- Dan Ayscue
Jacksonville, FL
I love this company! We had them repair a spring about 10 years ago - very professional and reasonably priced. Had a new garage door installed to replace 20 year old. Same service - prompt, polite, professional, precision, and priced right. I wish all craftsmen worked this way! Thanks Precision
- Robert Mcfarland
Product:
Jacksonville, FL
All your technicians who inspected and/or installed our new garage door and new opener were all prompt, professional and courteous. All questions were answered to our satisfaction, promised delivery date was met as well. The installer arrived on time and installed the new door/opener; he then went over the system with us and made certain that he left no mess behind. We were very pleased with the work and would definitely recommend to friends.
- NANCY POMRENKE
Jacksonville, FL
The service was outstanding, the technician - FRANK CASSIDY is very professional and really knows what he needs to do with no doubt. Job well done. !!!!!
- Lloyd Barnett
Product:
Jacksonville, FL
Chris arrived on time after I asked him for a 30 minute delay with a smile and a very pleasant attitude. Garage door fixed in no time and tune-up done free of charge without asking. A tune-up normally is $45. I found Precision in the Mint Magazine and called for an estimate that I would have to get done later. I was pleasantly surprised by the bargain price and great job. Thanks
- Fredette Hendon
Jacksonville, FL
Frank was wonderful, very polite and thorough in his knowledge and job. He explained clearly the status of my garage door springs & opener and the options available to me. There was no sales pressure, just good info provided. I will continue to use Precision and recommend them to friends and family, as they are a A+ business. Thank you! P.S. Joshua setup my appointment over the phone and was very professional and wonderful as well.
- Karen Raffaelly
Jacksonville, FL
What a wonderful surprise to find that I didn't have to wait for any ordering of parts to fix my squeaky door...and it took less than an hour! Is great to finally have a garage door that opens without fear of it falling off the track! Travis was most helpful in showing me the problem with pics taken on phone so I wouldn't have to climb up and look at it:) 100% satisfied with results and with the warranty!
- Vickie Marnick
Jacksonville, FL
Recommended by my brother. Your tech, Dan, did an excellent and quick job of replacing my 25 yr old door. I'm very satisfied with it, the price and with Dan. Thanks so much
- Gerry Noon
Product:
Jacksonville, FL
My garage door broke late in the afternoon on a Saturday. I did some research and began to call several garage door companies which included some major names. I either did not get an answer or was told I would be contacted later. I came upon Precision while again searching the web. I called not expecting an answer and someone answered. After explaining my problem, I was told that someone would come to my home in the morning (Sunday) to check on my problem. I checked the Better business Bureau and the reviews about the company which were A+. Tim arrived on time. He looked at my door and we discussed options. He was knowledgable and courteous. He did not try to pressure me into anything. He I discussed the best option which was to replace my door and motor. He told me that they could have someone out on Tuesday to replace the door. I asked him if it would be possible to have it done the next day (Monday) because I was off from work but would have to go back on Tuesday. He made a call and set it up for Monday. Monday morning on time, Frank Cassidy arrived in uniform and driving a company truck with the company logo. After introductions and letting me know what the game plan was, he began to go to work. From time to time, I would stick my head out and ask a question. He answered all of my questions to my satisfaction spending time to make sure I was satisfied. In no time, he was finished. The old door,tracks and mess were gone. I went into the garage where Frank took time to explain the operation of the door, interior opener and remotes. He also assisted me in setting the code for the exterior opener. He had me open and close the door to make sure I was comfortable, which I was. I thought this would be a big deal which it was, but the guys at Precision made the experience seen effortless. I will have no problem recommending Precision to anyone. Thanks to all involved.
- DOUGLAS VERMILLION
Jacksonville, FL
Chris knows his business and delivers a professional service in a friendly and corteous way. Very pleased with the service and would rcommend him and the company.
- Oscar Suarez
Jacksonville, FL
Jeremy, Was outstanding, Very knowledgable and explained the install from beginning to end. He also explained the use of a bracket that was in the garage when the house was purchased but never knew what its purpose was. He informed us about the garage door motor as well. Give Jeremy a heart felt thank you. My experience with this company and technician was 5 stars will recommend precision to all.
- Katrina Byrd
Product:
Jacksonville, FL
Technician on original service call was very friendly, professional and explained in detail what our garage door problem was. Turned out we needed a new door installed; he called to check on availability and confirmed the new door was in stock and would be delivered and installed in 3 days. We also decided to replace the existing opener for better results, and a long life to both. WE LOVE OUR NEW DOOR! Can barely hear it open/close. Am sure our neighbors appreciate it as well! I would highly recommend your company to everyone who needs a new door, or just servicing!!!
- NANCY POMRENKE
Jacksonville, FL
the technician did a wonderful job on installing our door. he was very nice and courteours
- Bertha Frazier
Product:
Jacksonville, FL
I just want to thank Sean Smith for the great work he did on my garage door. I'm glad to see there are still hard working americans out there.
- Mark Richards
Jacksonville, FL
I had my garage door refurbished in December 2012 and was very happy with the work done. It is now July the door 2013 and the door wouldn't close properly. Travis Ford made a service call and found that the eye sensors were not in alignment. He made a quick adjustment and presto the garage door was working again. I am very pleased. Thank You so much.
- David Minge
Jacksonville, FL
Tim came out and did a great job.He ended up replacing the spring/drum/cable rollers and in about a 1/10th of the time I could have done it and he did it right. He spent a fair amount of time educating me and showing me the various options for repair. I would not hesitate to use this company again. Thanks for the great job. I'll also be posting a review on angie's list where I found the coupon for inspection and roller upgrade . Tim is a nice guy and great at his job.
- Darren Woodruff
Product:
Jacksonville, FL
Great service, quality materials, expedient professional highly qualified technician. Thoroughly satisfied.
- Bob Martin
Product:
Jacksonville, FL
Sean was great. Talked me through all of the steps and what I needed and why needed it. Garage door works like a champ!!! I would definitely recommend this company.
- mercy castillo
Product:
Jacksonville, FL
I appreciatd the promptness and the advanced call from the technician (I hate when a company holds me hostage all day). The technician was very professional and did not make a mess for me to clean up behind him. He showed and explained the different parts that needed to replaced (Garage door repair-springs, rims, and rollers). The work was done in a timely manner.
- Deborah Wilson
Product:
Jacksonville, FL
Third time I have used Precision and everytime they were responsive, curtious, professional, reliable and reasonable cost too.
- Warren Powers
Jacksonville, FL
Frank was very knowledgeable and professional. Although I had thought I only needed new hinges and bolts, Frank explained that by replacing my springs I would prolong the life of my garage door opener. My door had been very heavy and hard to open manually. I did not know that by replacing springs I would be able to open the door with ease. Thanks Frank!!
- Margaret Hall
Travis was the man and he was polite and too the point when he told me what needed to be done. The cost was more than I had expected and he was very good in explaining what would be the best fix. He immediately went to work and changed every thing out, springs and all, and did it in a very professional manner. I appreciate his confidence and his manner. I would recommend him and the company to anybody.
- Bob Chapman