Read what people are saying
about Precision Garage Door Service in:
Atlantic Beach Area, FL
Precision Garage Door Service of Jacksonvillehas received 267 reviews, averaging 4.98 Stars:
Jacksonville Beach, FL
Jacksonville Beach, FL
Appointment window was 10am-12pm. Travis called at 10am and arrived 30 min later. work was to repair garage door that a construction crew knocked out of alignment and bent a track. Travis expiditiously replaced the track and aligned both sides. He also replaced rollers w/ nylon full bearing ones (much quiter). I also had him replace the bottom weather stripping which was request by me as long as he was there. Door in manual mode can be easily lifted with one hand. Very satisfied w/ work quality, price, and Travis.
- David Henk
Product:
Jacksonville Beach, FL
I chose Precision based on their online reviews, and I am pleased to say that they lived up to their reputation, We were able to get an appointment the same day, at 6:00pm, which fit our schedule, The repair took less than 30 minutes, their technician explained everything clearly, and the price was fair for the work done.
- Jan Lapointe
Jacksonville Beach, FL
Wonderful customer service and knowable staff. Our technician was very friendly and quick to get our problem taken care of. I will recommend Precision to my friends.
- DALLAS and TIM HALL
Jacksonville Beach, FL
Precision should be rated 5 stars. I needed a new garage door opener and wanted to replace the garage door with a hurricane rated door. After shopping at the do-it-yourself stores, I decided to call a couple of companies. Made a call one day. The Precision tech was out the next day, a Thursday, to show me pictures and give me options available. Their products were of better quality AND less expensive then the DIY stores. I was impressed and ordered my door and opener. The next Monday, my door and opener were installed. I didn't have to wait the 6 weeks that the DIY stores estimated as the time it would take for me to have them install these items. You have my recommendation.
- patricia webster
Product:
Neptune Beach, FL
My 2-car door was replaced by a "big-box store" when we bought the house about 11 years ago. It is a hurricane-rated door which is much heavier than the old one and the original springs were sacked! Also, some of the rollers were shot and the door had been very noisy from the day it was installed. Tommy called to see if it would be ok if he came about 40 minutes early (how often does that happen?). He was friendly, knowledgeable, respectful, and a pro in every way. He did a complete overhaul on the door (new quiet nylon rollers, cables, pulleys, springs) as well as the broken trolley on our existing opener. The work was done quickly all of the old parts went into the service truck. The door now operates more smoothly and quietly than when the door was new! I can't say enough about what a great experience this was thanks to Tommy and the folks in the office that scheduled the appointment. Did I mention that they provided same-day service? You can bet that when our old opener/motor needs to be replaced, I'll be on the phone to Precision!
- Kenneth Lucius
Product:
Jacksonville Beach, FL
The cable on my 15 year old garage door snapped Friday night as my wife and I were heading out for dinner. Needless to say that changed our plans for the evening and we therefore spent time trying to determine how bad the damage was to the door and the system in general. The next morning I begain the search for garage door repair companies and came across the website for Precision Garage Door Service. To my surprise I actually reached someone on the phone, on a Saturday morning no less, and before I knew it I had an appointment set for the same day. Midday I received a call from Chris the PGDS technician stating he would be there shortly. When Chris got to my house he quickly assessed the damage and began to clearly lay out the options I had available to me. Luckly for me I did not need a new door but the age of the rest of the system was such that replacement was the best choice for consistant operation and piece of mind. Chris began the job and was finished within three hours. Throughout the process he took time to show me the old parts and what he was replacing them with. He made sure the garage area was clean and free of loose parts. Once completed with the job Chris spent time programming the new system as well as programming our remotes and the remotes in our cars. He completed his final clean-up and we took care of the payment. Chris then supplied me with the proper paperwork for the system and email receipt for the job. He left Saturday afternoon having completed a job I thought would take all day. His professionalism and knowledge of the product was outstanding and I can honestly say I would recommend Precision Garage Door Service to anyone. Great service, great technician, great job!
- Chris Swindell
Jacksonville Beach, FL
completely satisfied with new door and installer. Work was done promptly and efficiently. Will gladly refer your company to friends and associates.
- David Galan
Product:
Jacksonville Beach, FL
I had a fabulous experience with your company. Your service technician, Frank, was prompt, courteous, and patiently answered all of my questions. He worked quickly and efficiently and made sure that everything was in working order and clean before he left. He truly went above and beyond, and is an asset to your company. I will be recommending your company to my family and friends in the future.
- Laura Johnson
Product:
Jacksonville Beach, FL
Sean was there when he said he would be there. The work was timely and efficient and the product was as advertised. I would highly recommend the garage door tune-up by Precision! Good job Sean at making me feel comfortable and then delivering!
- Paul Ross
Jacksonville Beach, FL
Frank called ahead and gave an ETA and showed up when he said he would. He explained what the issue was with my door sping and and gave me optioned on what I could do. The repair was done within the est. time Fran give. Frank noticed that the wheeles on the door were a little loose causing some noise and again gave me options on what I could do so I had them replaced within 20 minutes! Overall it was one of the better home owner contractor repairs I had done in a long time.
- Michael Marron
Neptune Beach, FL
Prompt, courteous, and outstanding service. Frank the technician called to alert us of his arrival time which was well within the appointment window. He repaired the door mechanism and replaced the broken extension spring system with a torsion spring setup which was more cost effective in the long run. He completed the job in about an hour and cleaned up meticulously. I would recommend Precision to friends.
- Daniel Dalesio
Product:
Jacksonville Beach, FL
I was surprised that they not only took my call at 5pm but had someone out in an hour. The door broke at 4:45 (Brace and arm snapped off the door. Brad showed up went over options and then re-enforced the door lubricated as well.Excellent service tech. You have any of my future business
- Steve Norkus
Jacksonville Beach, FL
Excellent experience. Same day service, courteous and knowledgeable technician. Thank you.
- Debbie Tennison
Jacksonville Beach, FL
Sean was promt and professional. He also did a five star installation giving me a number of available options but was in no way pushy about the suggested options. We decided to upgrade and get the Lifetime warranty for piece of mind. Thankyou for the quick service as our cars were locked in the garage which really put us in a bind.
- Paul Lydon
Product:
Neptune Beach, FL
We loved this business. They were prompt and professional. Everything they advertised was true and their service was exceptional. We would highly recommend them to others.
- Todd Bradshaw
Product:
Neptune Beach, FL
I was impressed with the same day service.
- Joan & Nathan Michelson
Jacksonville Beach, FL
I was impressed with your handling of my request to reduce the noise of my garage door closing, etc. Your technician, Tommy, did an excellent job and explained what was needed and why. He cleaned up and left the area in great shape. His description of the quality of your replacement parts was very clear. I I would definitively use your service again.
- Robert Flagg
Neptune Beach, FL
We purchased a garage door from you several months ago. the locking mechanism had become loose and I put in a call for the adjustment. You man was out promptly at the scheduled time, corrected the issue at NO CHARGE and I was on my way to work. Your technician was courteous, knowledgeable, and happy to be of service. I am happy to give you 5 STARS!!!
- Amy Roberts
Product:
Jacksonville Beach, FL
Very professional and knowledgable
- Cheryl S.
Product:
Jacksonville Beach, FL
I had disengaged the trolley last night. After John came this morning, he raised the door back to engage and since then the door is operating properly. John did not do any repair work.
- K Surappa
I just wanted to thank you for your business. I am glad to hear that the issue you were having was so minor and a very easy and inexpensive fix.
Atlantic Beach, FL
Everything went according to plan. your service team was flawless, a clean install, on time, looks great. Highly reccommend your team. thanks again.
- carl fox
Jacksonville Beach, FL
Kurt called when he was delayed by traffic. Gets bonus points for being courteous. He installed not only the new garage door but the opener as well. He gave me a time when it all should be done and was right on. Professional but communicated in laymen's terms. Gave me some tips as well to keep the door and opener looking good and working good for years to come. Over all, excellent job, quality door and quiet door opener. Greg H.
- Greg Holton
Product:
Neptune Beach, FL
service was excellent and prompt. everything went very smoothly. couldn't be happier.
- Margaret Gatti
Product:
Atlantic Beach, FL
Arrived as promptly. John was very competent and worked quickly to replace my door opener. I was very satisfied with the overall experience. I am amazed at how quietly the new opener works.
- Ken Caldwell
Product:
Neptune Beach, FL
My customer support was excellent whether it was the technicians involved installing my new door or phone support in arranging installation.
- Amy Roberts
Product:
Jacksonville Beach, FL
1. Excellent Work 2. East to understand process 3. Very personable
- JEff Bermaster
Product:
My garage door broke late afternoon on Saturday and I was not able to get anyone to fix it that day. Monday morning I saw the ad for Precision Overhead Garage Door Service in The Home Mag and called. The lady that answered my call was very nice and efficient. She set the appt and sent a confirming email with the name of the man coming to my aide The web site has pics of the repair technicians which is a great security feature. Tim called and was able to get to my door earlier than scheduled. He and his assistant were very nice and explained everything to me so that I was able to understand and make a decision on what to do. Even though I was locked in the garage for 2 days, I am glad I found Precision Overhead Garage Door Service.
- Margie Caspersen