Read what people are saying
about Precision Garage Door Service in:
Jacksonville Area, FL
Precision Garage Door Service of Jacksonvillehas received 3637 reviews, averaging 4.95 Stars:
Jacksonville, FL
Product:
Jacksonville, FL
Third time I have used Precision and everytime they were responsive, curtious, professional, reliable and reasonable cost too.
- Warren Powers
Jacksonville, FL
Frank was very knowledgeable and professional. Although I had thought I only needed new hinges and bolts, Frank explained that by replacing my springs I would prolong the life of my garage door opener. My door had been very heavy and hard to open manually. I did not know that by replacing springs I would be able to open the door with ease. Thanks Frank!!
- Margaret Hall
Jacksonville, FL
My technician was Tim. He was polite, profession and punctual. He explained everything to me about what needed to be done to replace my garage door opener and the springs on my door. The work was done today and was done well. While I feel that the prices are a little high, it was done promptly and well. $1100 seems high for this work, but it was done well and I am satisfied with the quality and professionalism. The only reason I am not giving them 5 stars is for the cost.
- Karen Drexler
Jacksonville, FL
Good morning and thank you to frank. I am someone who strives to have great communication, loves teaching and talking passionately about my trait (known as customer service). When I find someone with those same qualities it is very refreshing. That was the experience I had with Frank this morning. 1 - he was 15 min early...how many service companies to do that...ever? I am such a chatty Cathy and frank was more than willing to talk about what he was doing and why he did it. Showed me some "experience" shortcuts to make the job easier. He talked about the risks and how to get longer and better performance. I asked of his past experience and he spoke of his travels around the US and how Precision is really making a name for itself. I do not know what brain washing is going on over there at Precision but keep up the great work. In Summary Frank was polite, professional and was more than willing to share his experience with me. A great technician!! I will continue to do business with Precision and recommend to anyone I speak with because of a single professional employee. All business starts from the ground up and hand shake...never forget that.
- Jeff Dansberger
Jacksonville, FL
My installer, Jeremy was great! He was very professional and extremely informative!
- Josh Gardner
Product:
Jacksonville, FL
A+ service as always.
- Tony Annuzzi
Jacksonville, FL
I was very happy with the actual installation of the new door. The technician was professional and even set up the limit switches and codes on the garage door opener that I had trouble setting that was not part of the install. I decided to go with Precision door after talking to the owner and he educated me in the difference between a cheaper door and his product which comes with a life time warranty on all moving parts, unlike some competitors. The only negative was the misunderstanding on actual arrival time at the house. Not much of a negative in the over all experience.
- Butch Collins
Product:
Jacksonville, FL
THE SERVICE WAS GREAT AND THE TECHNICIAN WAS ON TIME AND VERY KNOWLEGEABLE.
- Mark Jacob
Jacksonville, FL
Found Precision on Angie's List. Top rated. The repairman, Travis was knowledgeable and friendly. He took a look at the entire system, and provided some recommendations. We opted to upgrade our old rollers to the quiet nylon type, and decided to replace other wear items. Once we committed on the repairs, he was done in a flash! Lifetime guarantee and friendly service. I will do business with Precision again when needed.
- John Galantine
Jacksonville, FL
I had previously had Chris come out and fix my door. I had another probelm and had to call Chris back. He called me to see what kind of problem I had. Chris arrived on time and fixed the problem. Chris is friendly and most of all reliable. I will use Precision again and refer my friends as well. THANKS CHRIS!
- Eileen Simpson
Jacksonville, FL
Chris kept me apprised of when he would be here. He explained everything thoroughly as to what our problems were and what options we had to correct them. Great to have a lifetime warranty on our springs after having them break 3 times in the last 3 years!
- Michael O`neal
Jacksonville, FL
Chris was my Precision Door technician and installed my new door opener quickly and efficiently. It's quieter than my chain drive and I have far more confidence in its operation. Chris made sure I understood all the operating features, including battery backup. He's and outstanding and trustworthy technician. I'm very happy with Precision Door's service and products. I highly recommend them!
- William Dougherty
Product:
Jacksonville, FL
I requested same day service from Josh and he quickly got me a technician. Chris came out and was very polite and hard working. He fixed my problem and fixed another problem he saw that wasnt previously corrected. Chris was outstanding! I will use this company again.
- Eileen Simpson
Jacksonville, FL
If we could give Jeremy a 10 we would! He was very professional, and was very thorough to make sure everything was in perfect working order. Thank you so much!!! We would recommend everyone again.
- Rebecca Bullock
Product:
Jacksonville, FL
Technician was outstanding! He was punctual, friendly, clean, neat and very knowledgable about garage door repairs. He perform the repairs in a professional manner, explained what he was doing and why. He also informed me of the services I would need in the near future. Not in a "hard press" manner but in an "FYI" manner. Because of his attitude, I will be using this company to provide all servicing on my garage door! Thank You.
- donna webster
Jacksonville, FL
Jeremy is spot on the best I've ever seen as for customer service and quality workmanship. Highly recomend this company to anyone!
- Richard Duncan
Product:
Jacksonville, FL
Note: Outstanding quality, workmanship, and the tech dispatched was good as gold! Thank You....
- Richard Duncan
Product:
Jacksonville, FL
I made my selection after visiting the shop and talking with the manager. Staff reviewed all the alternatives with me on site and I elected to replace the entire door with an upgrade design. The installation went smoothly and was professionally accomplished. During the installation, I chose to have two sensors replaced and upgraded and a beefed up door to lift bracket installed.
- Tom and sarah Diekmann
Jacksonville, FL
I recently purchased a new Garage Door from Precision. From the initial consult to the finished product I found your Technicians to be professional, courteous and extremely efficient. In short, I would recommend Precision Door Without Cavaet!
- David Hill
Product:
Jacksonville, FL
This was THE MOST pleasant experience EVER! Tommy was very nice, professional, punctual & patient. He explained everything to our understanding and made me Happy that i called Precision. When we have the receiver/openers replaced in a few months, we will call and REQUEST Tommy again! He is an Outstanding Service Rep! The 'same day' service was great also! Thanks Precision Doors!
- Angela Garner
Jacksonville, FL
Great Service and efficient technician. Knew his stuff.
- Jim Tauley
Jacksonville, FL
Chris was very efficient. Great job of explaining all the new functions. Door works better than ever.
- Elizabeth Smith
Product:
Jacksonville, FL
I had never dealt with your company before so I did not know what to expect. I was pleasantly surprised. From the time I called to the time the job was completed was extremely fast and efficient. Your company also uses a very good communication process. Sean Smith, our technician, was very pleasant and knowledgeable. He explained the repair issues and what my options were. He did an excellent job. I am very pleased.
- George Acker
Product:
Jacksonville, FL
Could not be happier with the results. I called a couple of different repair companies in town, including the one that originally installed the garage door, but all I got were answering services saying they were closed on the weekends. When I called Precision, I actually talked to a girl in the office that helped me schedule an appointment. Since it was about 1:30pm on Saturday, I was not expecting service for a couple of days but was happy to hear that a tech would be at my house between 2-4pm same day. The tech Frank showed up, took a look and confirmed what I was afraid of, I needed to replace my tension springs and needed a new opener. He had all materials on his truck and swapped out everything in less than 2 hours. My garage works better than ever and is amazingly quiet. I will definitively recommend Precision to everyone. Professional, quick and competitively priced...thank you tech Frank and Precision.
- April and michael Bradley
Product:
Jacksonville, FL
Outstanding customer support. Responds quickly to my call for service. Chris McBee provided a superb work and very professional.
- Ronaldo Lor
Jacksonville, FL
Outstanding customer support. Responds quickly to my call for service. Chris McBee provided a superb work and very professional.
- Ronaldo Lor
Jacksonville, FL
Tim, did the installation without any difficulties. He was pleasant and knowledgeable. I was very pleased with the timeliness of the service, as well.
- Jerome Bernstein
Product:
Jacksonville, FL
ALL STAR SERVICE!!! Tim was very informational as well as professional while doing my new garage door opener installation. He was real courteous and explained everything about the garage door system and how to work it. I will definitely recommend Precision Garage door company for any of my friends that need to have a good quality garage door opening system installed. You guys ROCK!!!
- Scott Boyne
Jacksonville, FL
Had a garage door opener replace on another home that I owned in November, 2012 and was completely satisfied with the young man who did the work. Today I had some extensive work done on the mechanics of the garage door on my new home by Travis. Once again I am completely satisfied with the job done and the professional and polite manner of the technician. I will definitely recommend Precision in. the future
- Margaret Mann
Product:
I appreciatd the promptness and the advanced call from the technician (I hate when a company holds me hostage all day). The technician was very professional and did not make a mess for me to clean up behind him. He showed and explained the different parts that needed to replaced (Garage door repair-springs, rims, and rollers). The work was done in a timely manner.
- Deborah Wilson