Read what people are saying
about Precision Garage Door
Precision Garage Door of Jacksonvillehas received 103 reviews, averaging 4.00 Stars:
Fernandina Beach, FL
Jacksonville, FL
I had used Precision Door a few years ago to replace springs in my double garage door. Recently the spring on my small door broke and I contacted them again. I was told someone could be there within an hour to two hours. Wesly called me when he was 30 minutes away. Upon arrival he went over the options I could select for the repairs. Once we agreed he went to work a repaired the door. In addition, he was professional and friendly and did a great job. I had to compliment him on his work. It is so hard to find people with a good attitude and work ethic. Thanks.
- Don Likens
Jacksonville, FL
Michael is a dependable and knowledgeable technician. He knows what is wrong with the unit and how to correct them. Always making sure to explain to the customer the whole process. He has a polite demeanor in him. Job well done. Thank You.
- Aurora Raagas
Product:
Technicians: Michael Gavandalli
Jacksonville, FL
The technician did a good job of explaining what was wrong and the options I had concerning the repairs of the garage door.
- Evelyn Delgado
Product:
Jacksonville, FL
very good Thanks
- Janet Ford
Jacksonville, FL
We chose Precision because we needed garage door service in the past and the service we received from Precision was very good. This experience proved we were right to call you again. In this case, Kaleb King was an exemplary representative of your organization. He was friendly, professional and very knowledgeable. He answered our questions completely and concisely. He didn't deliver a 'hard pitch' to upsell us on additional equipment/services, but instead, provided us with valid information that allowed us to make the decision to replace some of the system hardware. I was in Hotel operations and sales for 30+ years. Kaleb displayed the high level of customer service, sound communication skills and polished professionalism I would look for in my employees. Thank you
- Joseph Mclaughlin
Product:
Fruit Cove, FL
Great service, recommended.
- Alex B.
Ponte Vedra Beach, FL
Delighted by eventual response to my call to repair a keypad issue. Colton was able to fix the problem quickly and efficiently. Reason for "eventual" is that I received no response to my initial online request for an appointment thru the PD website. Apparently, there is little connection between the website and the local office which needs to be addressed. Otherwise, great service!
- Paul Walther
St Johns, FL
Very fast response. Technician was very nice and professional. Was very satisfied
- Beverly Denby
Ponte Vedra Beach, FL
Hayden was professional and courteous. He explained what needed to be done and did it quickly and efficiently.
- Howard Alterman
Jacksonville, FL
feel good about the repairs. thanks.
- Don Toohey
Jacksonville, FL
Chad diagnosed the problem immediately and repaired it quickly. Enjoyed talking with him having him work on my door.
- DIANE STEPHENS
Ponte Vedra Beach, FL
Have used your services previosly
- Barry Gruber
Jacksonville, FL
I would like to say Tim, the technician that visit my home on 1/25/23 was very nice. He explain the details very clearly on the various types of garage openers that will work best for me. I appreciate Tim's expertise and his kindness toward me during his visit to my home.
- Yvonne Whitfield
Jacksonville, FL
Well reviewed, was never offered a choice garage door openers why? Work was explained and completed quickly. My garage door opener suffered some form of electrical surge. Surprised that a surge protector was not offered.
- Stephen Kelly
Ponte Vedra Beach, FL
Colt was very professional and personal.
- Mike Haynes
Jacksonville, FL
I had a problem with my garbages door closing. Back on Feb 24 2022 made an appointment. The repairman came tweaked the door senors and ran off. No more than 15 minute. A few weeks later I had the same problem. I was hesitant to call Precision and suffered with the problem. I gave Precision another try and Michael G came over looked at the problem careful and solved the issue. You should train your repairman to follow his work ethics.
- Angel Cruz
St. Augustine, FL
We had noticed that our garage control box was failing, from time to time, to open the garage door. (The wireless controller in the car was always working.) 1. We called, and the technician came out. He seemed to do a good overall review. He found a poorly connected wire attached to the back of motor assemble. Unfortunately, he never saw a real failure while he was here. But, it looked like maybe he had fixed it. 2. Within a very few days, we had some more of the same failures (although they were not quite as often as before). 3. So, we called again, and he came out. He had concluded that the problem was in the motor assembly itself, and he said that the only solution was to replace it with a new motor system. So, we had him do that. So far, we have had no more problems since he installed the new assembly. We do also note that the overall noise does seem to be a bit less noisy.
- Jim Kennedy
Product:
St Johns, FL
You came and performed the work requested. I have never received a bill for this for my records and also a confirmation that I also paid for some other work to be done. Please have the person who came out to send me this information by email which he said he would do. Thank you. 4
- Patricia Adams
Jacksonville, FL
A keypad was installed; however I did not receive an estimate prior to job.
- Alena Bennett
Jacksonville, FL
Service was timely and competent price was reasonable
- Eduardo Morales
Green Cove Springs, FL
I had a garage-door opener installed on Feb. 3, 2022, and I couldn’t be happier. There was no way I could possibly lift that door open before the opener was installed. Reggie, the tech who installed it, was completely professional, knowledgeable and very friendly. The only problem was that I had a hard time getting the model number and serial number required to register my warranty. They should have been included on my receipt or invoice, or on the owner’s booklet that came with the opener.
- Marci Elliot
St. Augustine, FL
Replaced both springs, make sure the price is agreed upon before service.
- Marcelle Bosco
St. Augustine, FL
Great service, price point high
- Ken Maloney
Jacksonville, FL
Had the Garage door in the warehouse..Did not have to wait 6 weeks to install
- Patricia Robinson
Orange Park, FL
Just had a question about rather or not an adjustment could be made to my garage door.
- Dave Campbell
St. Augustine, FL
So far it is operating as it should. I can now open it if the electricity goes out. Jason made some adjustments/corrections that the last tech missed.
- Deborah McIntosh
Jacksonville, FL
Quick response to a garage door spring break.
- Fred Kyle
Ponte Vedra Beach, FL
Our garage door opener stopped working. The door would only go up about a foot and then stop. Called Precision and they were able to come out the same day. That was great. The problem was a broken spring or something like that. Since the original opener was of a different brand they couldn’t fix the broken spring but then could replace it. So they replaced the spring mechanism and it works better then ever. Super smooth. Took them about 45 minutes to do the work. The reason for 4 stars vs. 5 was that I felt it was a bit expensive for what was done. It cost $450. Overall I am happy that they came out quickly and fixed it quickly and did a good job but wish it was not so expensive.
- Laura Alvarez
St Johns, FL
Thank you so much for coming out so quickly! Wes was extremely helpful and I will definitely be calling Precision again if needed in the future.
- Regina Terrell
Excellent service, from making an appointment to completing the job. Service technician was superb. He explained everything and gave me choices. Next time I will use Precision again.
- Michael H.